But i had a nightmare last night. It goes like this:
I tried to invest in this project via poloniex. I went to the ARK TOKEN EXCHANGE page and i saw the message "WAITING for your deposit". 4th day now.
But then i woke up. I said to myself, it was a bad dream. Let's go to polo to find out.
Yes, Address: 14371785176379157185L and Txid: 13884995538342851309 thank god... (i don't believe in god, but you get the message ).
Let's go to ARK TOKEN EXCHANGE page now to see my name. 14371785176379157185L WAITING for your deposit
There was no escape. You can't wake up from reality...
The good news is that now that you are awake you and poloniex occupy the same reality, so you should go and open a support ticket (if you haven't already).
I feel your pain by the way, I had a substantial Lisk withdrawal pending, then been falsely marked as completed and now I'm waiting for ticket resolution myself.
A HOWTO IF you are having issues with your Poloniex Transaction. Very good read!
https://medium.com/ark-io/how-to-check-if-your-lisk-tx-withdrawal-from-poloniex-is-truly-complete-594033680d56