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Topic: Atomic wallet. Bitcoin sent to a Dogecoin address, how was that possible? - page 3. (Read 1075 times)

legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
So this is their latest replys.
"Many other coins have similar addresses formats such as VET and ETH, and it is almost impossible to prevent this kind of mistake apart from being attentive to the address and double-check where are you sending your funds to. The coins that have different formats will not let you mix the addresses and you will see the error when sending.
They can't be this dumb, so they must know they're making up BS. Dogecoin addresses are not "similar" to Bitcoin addresses, there's a huge difference. It's not possible to send Bitcoin to a Dogecoin address, so of course that didn't happen.
I'd like to see the Atomic wallet people explain how they created the Bitcoin address.

Quote
being attentive to the address and double-check where are you sending your funds to
What's the use of double checking the address, if the wallet internally decides to send it to another address than what you entered?

Quote
The coins that have different formats will not let you mix the addresses
So they're back to claiming Dogecoin and Bitcoin have the same address format.
newbie
Activity: 14
Merit: 52
So this is their latest replys.
"Thank you for reaching out.

We appreciate how you must feel about this case. However, this situation not in any way implies compensation. Many other coins have similar addresses formats such as VET and ETH, and it is almost impossible to prevent this kind of mistake apart from being attentive to the address and double-check where are you sending your funds to. The coins that have different formats will not let you mix the addresses and you will see the error when sending.

However, as you are a valuable customer, we can offer you a bonus in AWC. Please send us your AWC BNB address."

So I was, ok, so at least they are giving me somtehing back, better then nothing, I was hoping for at least 25% of what I had lost, since it was partialy my mistake for copying the doge add, but this is what I got...

" Thank you for patiently waiting.

We have made a compensation of awc-bnb to you, here's the txHash https://explorer.binance.org/tx/575700ECC7FADA8C80825BA53C1D26B830AEB51084A4B007A9665927BC79BFC1

Let us know if we can help you more."

That is 15 usd... All I can say is do not use this wallet, unsafe, support is not professional, buggy, and I could go on and on.

I would like to thank all of you for your support, had not expected this much of it.
newbie
Activity: 14
Merit: 52
Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.

Yes, this is what I was talking about when I said that the converted private key from the address should be in your wallet.

https://i.imgur.com/jsO5Unl.png
https://i.imgur.com/wB7lY4f.png


It is nearly impossible to find your 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF address unless you know how that conversion from the doge address took place.

Can you talk to the dev team and ask which derivation path/ account did they use?

Can't talk to anyone from their side rationaly, i have accepted the fact the coins are lost to me, gonna post end result now.
legendary
Activity: 2324
Merit: 6006
bitcoindata.science
Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.

Yes, this is what I was talking about when I said that the converted private key from the address should be in your wallet.





It is nearly impossible to find your 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF address unless you know how that conversion from the doge address took place.

Can you talk to the dev team and ask which derivation path/ account did they use?
legendary
Activity: 3500
Merit: 6320
Crypto Swap Exchange
Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.

Yes, the 12 words.

Was the doge address yours from the atomic wallet or just a random one that was on your clipboard?
If it was from the wallet then yeah, you *might* be able to use the decoder to find the BTC, I doubt it but you never know, you might get lucky.

Fees are too high at the moment for me to mess about.

BUT, I did a test, making some assumptions.. [Others feel free to verify]

I created a new wallet and put the seed phrase in the decoder. And generated 25 addresses I sent 1 doge to the 25th address D5wRjScfQfvtoo2KdybQUQ734frwhgx33E
It never showed up in the atomic wallet.
I then send 5 doge to the 1st address DCmF3Yy7Nsri3sTuVp7gyzBFZnQmzKYWBb and poof it was there.
So I then sent 2 doge to the 3rd address DAYXEugHg67WYSJR9iVdqZYJoS52tvfYs2 and it never shows in the wallet.
So for some reason it only looks to the 1st address. (which is crap thing to do) so if the BTC address is buried somewhere in there you might be able to get the private key.

If it was an address from someplace else then you will probably not be able to get it, *unless have access to that doge wallet and it uses the passphrase that can be decoded with the decoder*.

Edit: importing the key into coinomi shows the doge sent to the 1st and 3rd address deposits not the 25th. Since it probably only looks at the 1st 20 or so addresses to start.

-Dave
newbie
Activity: 14
Merit: 52
Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.
legendary
Activity: 3500
Merit: 6320
Crypto Swap Exchange
Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave
legendary
Activity: 2324
Merit: 6006
bitcoindata.science

If the OP Has the private keys of D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e , he must have the private key for 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb, if the wallet makes any sense at all at their conversion.
I don't think that's possible.

I've just installed Atomic Wallet (in a VM). During installation, system load went up to 54. I've never seen that before from a single program.
After installation, seeing so many different altcoins supported, it made me realize they may have just messed up something internally. Say they check addresses for validity, but they check them against all supported coins instead of only against the one you're actually sending.
Update: see my next post Smiley

I think that when the wallet converted doge address to btc format the private key should be the same (which is a hex number)

If not, the wallet is so buggy that it shouldn't we released yet. It is not ready for release. It is a big risk to use it
I think it is plausible to open an scam accusation, as the dev team is advertising and released a completely bugged wallet.
newbie
Activity: 14
Merit: 52
Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...

Yep...

I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.

See TXID: https://bitcoin.atomicwallet.io/tx/b443ea5fedcef94712dcaee3a3eaa145505d31756dcac56565fba8e5fb7c59a9

Thx for trying this and seeing for yourself how messed up this is. Really appriceate you all, did not expect all this help.
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.
I didn't want to waste BTC fees, so I tried with BCH. When pasting the Doge addy, it instantly says: "Please check the address". I tried all other Bitcoin forks in Atomic Wallet, and (even without balance) they all give the same error. Except for when I try the real Bitcoin: there is no error!

So if they claim this:
"This is a responsibility of the user to carefully check if the address is correct and the funds are sent correctly."
Then why do they even bother to check the address for all other coins?



May I suggest to keep the Ledger Nano price discussion out of this thread?
staff
Activity: 3500
Merit: 6152
Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...

Yep...

I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.

See TXID: https://bitcoin.atomicwallet.io/tx/b443ea5fedcef94712dcaee3a3eaa145505d31756dcac56565fba8e5fb7c59a9

They seem to have different regional prices? It says €59,00 in their source code and when I visit the website through my VPS.

Tried it as well, and it's giving me 67€ after I convert from my local currency.
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
If the OP Has the private keys of D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e , he must have the private key for 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb, if the wallet makes any sense at all at their conversion.
I don't think that's possible.

I've just installed Atomic Wallet (in a VM). During installation, system load went up to 54. I've never seen that before from a single program.
After installation, seeing so many different altcoins supported, it made me realize they may have just messed up something internally. Say they check addresses for validity, but they check them against all supported coins instead of only against the one you're actually sending.
Update: see my next post Smiley
legendary
Activity: 2758
Merit: 6830
In official ledger nano Store:

I can only see prices in BRL, but thats the conversion price
They seem to have different regional prices? It says €59,00 in their source code and when I visit the website through my VPS.
legendary
Activity: 2324
Merit: 6006
bitcoindata.science
Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."
So according to them, this:
Code:
D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e
Is the same format as this:
Code:
13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb
Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

Additionally, even if the formats were the same, the wallet should have the private keys for the Doge Address.

There must be a way to know exactly which encoding they used to convert from D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e to 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb.

If the OP Has the private keys of D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e , he must have the private key for 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb, if the wallet makes any sense at all at their conversion.

Where did you find them at such a low price? If you're referring to second-hand ones, then that's definitely not something he should do.
In official ledger nano Store:

I can only see prices in BRL, but thats the conversion price




Edit: pasted wrong images.
Exactly 42.92 USD
newbie
Activity: 14
Merit: 52
Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."
So according to them, this:
Code:
D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e
Is the same format as this:
Code:
13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb
Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

how does it convert the doge address to a btc address
I'd like to know this too. Since they will fix the issue, they should know exactly how (and why) their software made this conversion.

Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."
So according to them, this:
Code:
D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e
Is the same format as this:
Code:
13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb
Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

how does it convert the doge address to a btc address
I'd like to know this too. Since they will fix the issue, they should know exactly how (and why) their software made this conversion.
newbie
Activity: 14
Merit: 52
I think you should insist that they return your BTC to you, no matter what it says in the TOS.


I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.



I agree 100% with both these statements.

I also had a problem with Atomic wallet before. There was a bug in their wallet and I lost forked coins (about 0.004 BTC at the time). I talked to their "CEO" and they refunded me, as I was able to prove that it was a bug in their wallet.

Your case is different as the amount is much bigger, but I would try. If you can somehow attach their email in the scam accusation, it would be good. Many people will be willing to tag them for you.



So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Your fault was to hold so high amount in a shitful wallet. There are so many good wallets out there: Electrum, Ledger Live, Coinomi, etc which will not cause the loss of your funds. There is simple no reason to use atomic wallet, unless you want to get some forked coin which they support (but forked coins are not worth anything, so I doubt this is the case)

In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.

Thank, you guys, will post it in the scam section with their email attached, if not anything else to warn them. I had tagged their ceo via twitter about losing my btc due to this bug and if he could please take a look at all the emails i sent. Got no reply so far. Gonna post this in that section now. And yeah they told me they are decentrilazed wallet that they do not own any of the private keys, but come one, how is it possible this even happens, how does it convert the doge address to a btc address, and to whom does that made up converted address belong to???

Also this was their latest reply about me asking for a refund.
"We fully understand your concern. DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different.
This is a responsibility of the user to carefully check if the address is correct and the funds are sent correctly. Unfortunately, we are not authorized for any compensations in this regard. Thank you for understanding."
But i was under the impression that that btc is totally different then doge since this is not possible in any other wallet...
staff
Activity: 3500
Merit: 6152
-snip-
In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.

Where did you find them at such a low price? If you're referring to second-hand ones, then that's definitely not something he should do.
legendary
Activity: 2324
Merit: 6006
bitcoindata.science
I think you should insist that they return your BTC to you, no matter what it says in the TOS.


I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.



I agree 100% with both these statements.

I also had a problem with Atomic wallet before. There was a bug in their wallet and I lost forked coins (about 0.004 BTC at the time). I talked to their "CEO" and they refunded me, as I was able to prove that it was a bug in their wallet.

Your case is different as the amount is much bigger, but I would try. If you can somehow attach their email in the scam accusation, it would be good. Many people will be willing to tag them for you.



So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Your fault was to hold so high amount in a shitful wallet. There are so many good wallets out there: Electrum, Ledger Live, Coinomi, etc which will not cause the loss of your funds. There is simple no reason to use atomic wallet, unless you want to get some forked coin which they support (but forked coins are not worth anything, so I doubt this is the case)

In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
I've got a response from our developers team and the issue will be fixed in the next release. Sorry for the inconvenience."
So they admited it is their fault, and all i get is a sorry for the inconvenience, the inconvenience cost me cca 0.1 btc!

I think you should insist that they return your BTC to you, no matter what it says in the TOS. The fact is that in the crypto world there is not much responsibility, all the mistakes mostly fall on the backs of the users themselves. Did you ask them if the address to which your BTC went is in their possession? This would change things significantly as there is a possibility that your funds can be recovered.


I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.
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