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Topic: Avalon batch [2] countdown! - page 28. (Read 141540 times)

legendary
Activity: 1112
Merit: 1000
June 15, 2013, 11:33:51 AM
tickets getting resolved? well, it's miracle, my ticket #954 is not resolved as previous ones.

Judging from the ticket # you placed it after the 6th of June?

Perhaps some vital part of info is missing? Care to post it here or in PM?

My #1000 ticket got resolved pretty quick
member
Activity: 112
Merit: 10
June 15, 2013, 11:29:16 AM
I GOT TRACKING!!!

OMG
OMG
OMG
full member
Activity: 242
Merit: 100
June 15, 2013, 10:15:35 AM
tickets getting resolved? well, it's miracle, my ticket #954 is not resolved as previous ones.
sr. member
Activity: 397
Merit: 500
June 14, 2013, 05:09:46 AM
Is there any other adress beside http://support.avalon-asics.com/ ?
This link provided in the newsletter seem to be broke for me past 24 hours
Try http://support.avalon-asic.com/
hero member
Activity: 746
Merit: 502
Looking for advertising deal
June 14, 2013, 05:06:16 AM
Is there any other adress beside http://support.avalon-asics.com/ ?
This link provided in the newsletter seem to be broke for me past 24 hours
legendary
Activity: 1064
Merit: 1000
June 14, 2013, 12:53:26 AM
OK, I also opened a new ticket as supposed to do in the newsletter.

If have no order ID from my Batch 2.1 order from 3. Feb (where to get it from?) only the tX, so I entered 0 there.

Hope I will see my Order in the shop soon...

Will tell if something is changing finally (still have open tickets from weeks ago..)

Wow, not 24h later it is finally in the store, Ticket resolved, Order #108xx

anyone already got an Order near #108xx ?



mine is solved as well
Code:
Order #108xx made on June 13, 2013. Order status: trade-in-paid.

Waiting SF truck to park around here:


" Be careful with that box, kid"
sr. member
Activity: 302
Merit: 252
June 14, 2013, 12:52:52 AM
I got it today. Black unit, 3 modules.

#16xx

Order: Feb 18.
Shipping Info: Jun 10.
Delivered: Jun 12.
China

All time in GMT+8

Grats. Did you get an email about your order or did it just show up

Emailed me the shipping info.
Can I say "Fxck!!"?
I am 13XX ordered on Feb-18 but received nothing.



I only can hope their Order Numbers are another concept as only counting who is next to ship..  because then there would be 10,000 units before my Feb 3 Order..
sr. member
Activity: 302
Merit: 252
June 14, 2013, 12:02:19 AM
OK, I also opened a new ticket as supposed to do in the newsletter.

If have no order ID from my Batch 2.1 order from 3. Feb (where to get it from?) only the tX, so I entered 0 there.

Hope I will see my Order in the shop soon...

Will tell if something is changing finally (still have open tickets from weeks ago..)

Wow, not 24h later it is finally in the store, Ticket resolved, Order #108xx

anyone already got an Order near #108xx ?

legendary
Activity: 2156
Merit: 1018
Buzz App - Spin wheel, farm rewards
June 13, 2013, 10:23:53 PM
Great to see the balling roll and folks getting updates.  World of change from just a week ago.

sr. member
Activity: 397
Merit: 500
June 13, 2013, 09:20:06 PM
I opened also a new ticket and closed the old ones. Hopefully I will have something soon in my order page :-)

Thank you for processing tickets now.
...
My ticket is resolved and order page is updated!
This is impressive! Thanks BitSyncom  Grin

My Order # on the order page is 108xx. Ticket# ~1000
newbie
Activity: 38
Merit: 0
June 13, 2013, 05:10:48 PM
After waiting since Feb 2 and opening up a couple of tickets in the past and the another one this morning, I finally have my Feb 2 order in the store.

Yay! Hopefully this means it gets shipped soon.
vip
Activity: 756
Merit: 503
June 13, 2013, 04:12:22 PM
What is the Avalon making per day with the current difficulty?
About 2.15BTC/day
newbie
Activity: 59
Merit: 0
June 13, 2013, 04:08:33 PM
What is the Avalon making per day with the current difficulty?
full member
Activity: 213
Merit: 100
June 13, 2013, 01:39:59 PM
I submitted my ticket 4 hours after receiving their mail, about 7 hours ago..... still nothing on the store for my Feb 2nd order. :/


You Feb 2nd guys are killing me, I'm still waiting for me Oct 6th order to ship!  Sad
Have you created new ticket after Support update letter?

Yup.  I've got my fingers crossed!
hero member
Activity: 742
Merit: 500
Circle gets the Square
June 13, 2013, 01:37:52 PM
Guys, I just got my Avalon! It's delicious.

Goddamn! AND it's liquid cooled..
sr. member
Activity: 294
Merit: 250
June 13, 2013, 12:21:42 PM
Guys, I just got my Avalon! It's delicious.
hero member
Activity: 631
Merit: 500
June 13, 2013, 10:35:32 AM
I submitted my ticket 4 hours after receiving their mail, about 7 hours ago..... still nothing on the store for my Feb 2nd order. :/


You Feb 2nd guys are killing me, I'm still waiting for me Oct 6th order to ship!  Sad


Did you get a response from support lately?
sr. member
Activity: 315
Merit: 250
Official sponsor of Microsoft Corp.
June 13, 2013, 10:26:48 AM
I submitted my ticket 4 hours after receiving their mail, about 7 hours ago..... still nothing on the store for my Feb 2nd order. :/


You Feb 2nd guys are killing me, I'm still waiting for me Oct 6th order to ship!  Sad
Have you created new ticket after Support update letter?
full member
Activity: 213
Merit: 100
June 13, 2013, 10:12:38 AM
I submitted my ticket 4 hours after receiving their mail, about 7 hours ago..... still nothing on the store for my Feb 2nd order. :/


You Feb 2nd guys are killing me, I'm still waiting for my Oct 6th order to ship!  Sad
sr. member
Activity: 277
Merit: 254
June 13, 2013, 09:50:17 AM
Hi BitSyncom,

there are always messages about support tickets within updates (suggestions to create new tickets). But if everything seems as expected (the order is on the order page with correct info),
should I or should I not create a support ticket (for some kind of confirmation or alike).

Thanks

Not trying to be a dick, but usually you don't open a support ticket if you don't need support.   Smiley 

It seems that would just clog things up. 

It's OK, I just feel somehow "weird" not to have any troubles so far ... that is not normal, right?
 Smiley
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