I got my ticket resolved in the support center, yipieee... 
May I ask your ticket number?
Topic: Avalon batch [2] countdown! - page 29. (Read 141540 times)
May I ask your ticket number?
I got my ticket resolved in the support center, yipieee...
I submitted my ticket 4 hours after receiving their mail, about 7 hours ago..... still nothing on the store for my Feb 2nd order. :/
Consider the timezone. 
I submitted my ticket 4 hours after receiving their mail, about 7 hours ago..... still nothing on the store for my Feb 2nd order. :/
Hi BitSyncom,
there are always messages about support tickets within updates (suggestions to create new tickets). But if everything seems as expected (the order is on the order page with correct info),
should I or should I not create a support ticket (for some kind of confirmation or alike).
Thanks
there are always messages about support tickets within updates (suggestions to create new tickets). But if everything seems as expected (the order is on the order page with correct info),
should I or should I not create a support ticket (for some kind of confirmation or alike).
Thanks
Not trying to be a dick, but usually you don't open a support ticket if you don't need support.
It seems that would just clog things up.
OMG they answered my ticket within 5 minutes and my order (Feb 3) is now appearing in the store.
Almost the most beautiful day of my life...
Almost the most beautiful day of my life...
and is shipping in 1-3 days.
I said before: I'll address shipping issues first, get production flowing, then I'll address tickets and ship units. there is literally no reason to do this before the first two is ready n set.
Thank you for processing tickets now.
BTW:
The link in the last Avalon mail is not correct (SUPPORT.AVALON-ASICS.com).
For me "http://support.avalon-asic.com/" or "http://bitsyncom.freshdesk.com/" is working.
Hi BitSyncom,
there are always messages about support tickets within updates (suggestions to create new tickets). But if everything seems as expected (the order is on the order page with correct info),
should I or should I not create a support ticket (for some kind of confirmation or alike).
Thanks
there are always messages about support tickets within updates (suggestions to create new tickets). But if everything seems as expected (the order is on the order page with correct info),
should I or should I not create a support ticket (for some kind of confirmation or alike).
Thanks
OK, I also opened a new ticket as supposed to do in the newsletter.
If have no order ID from my Batch 2.1 order from 3. Feb (where to get it from?) only the tX, so I entered 0 there.
Hope I will see my Order in the shop soon...
Will tell if something is changing finally (still have open tickets from weeks ago..)
If have no order ID from my Batch 2.1 order from 3. Feb (where to get it from?) only the tX, so I entered 0 there.
Hope I will see my Order in the shop soon...
Will tell if something is changing finally (still have open tickets from weeks ago..)
OMG they answered my ticket within 5 minutes and my order (Feb 3) is now appearing in the store.
Almost the most beautiful day of my life...
Almost the most beautiful day of my life...
Congratulations!
But no good news for me - no order number, no any info appeared in my store pages (I have two)
and all my tickets is unanswered. Creating new ticket - now I have five ((
and all my tickets is unanswered. Creating new ticket - now I have five ((
Any news for Feb 18th Order, is shipment on the way? What date in Feb are they shipping?
Thank you Yifu
All my info has appeared smoothly since feb 18th. I am order number 1121 when can I expect a tracking number for shipping? Ive seen many other otders go out with number several hundred number after this. Is there any particular order?
Im begining to think i might have done something wrong. I dont want to open a ticket to further flood your tickect system.
Please shed some light on my 4 month agony lol
All my info has appeared smoothly since feb 18th. I am order number 1121 when can I expect a tracking number for shipping? Ive seen many other otders go out with number several hundred number after this. Is there any particular order?
Im begining to think i might have done something wrong. I dont want to open a ticket to further flood your tickect system.
Please shed some light on my 4 month agony lol
OMG they answered my ticket within 5 minutes and my order (Feb 3) is now appearing in the store.
Almost the most beautiful day of my life...
Almost the most beautiful day of my life...
and is shipping in 1-3 days.
I said before: I'll address shipping issues first, get production flowing, then I'll address tickets and ship units. there is literally no reason to do this before the first two is ready n set.
Indeed, great news. I wait with 'bated breath for my Feb 3rd order to appear on the order page!
OMG they answered my ticket within 5 minutes and my order (Feb 3) is now appearing in the store.
Almost the most beautiful day of my life...
Almost the most beautiful day of my life...
and is shipping in 1-3 days.
I said before: I'll address shipping issues first, get production flowing, then I'll address tickets and ship units. there is literally no reason to do this before the first two is ready n set.
Yifu is coming through! He answered my support ticket in 5 minutes. My gf is gone for 3 months and all I want is Avalon to talk to me. hahaha
ok just kidding...kinda. *wink *wink
P.S. Hook an asian brotha up with his trade-in.
My February 2nd order is appearing in the store after I followed the directions in the most recent support email.
Bliss
Bliss
I feel exciting when I saw a mail comes from Avalon. But when I clicked in, it's just a support mail to remind me to raise ticket if I want support.
What I want is just shipping!
What I want is just shipping!
OMG they answered my ticket within 5 minutes and my order (Feb 3) is now appearing in the store.
Almost the most beautiful day of my life...
Almost the most beautiful day of my life...
and is shipping in 1-3 days.
I said before: I'll address shipping issues first, get production flowing, then I'll address tickets and ship units. there is literally no reason to do this before the first two is ready n set.
Fantastic news Yifu.
And Feb 18th orders in 5 days we hope?
OMG they answered my ticket within 5 minutes and my order (Feb 3) is now appearing in the store.
Almost the most beautiful day of my life...
Almost the most beautiful day of my life...
and is shipping in 1-3 days.
I said before: I'll address shipping issues first, get production flowing, then I'll address tickets and ship units. there is literally no reason to do this before the first two is ready n set.
finally!
OMG they answered my ticket within 5 minutes and my order (Feb 3) is now appearing in the store.
Almost the most beautiful day of my life...
Almost the most beautiful day of my life...
and is shipping in 1-3 days.
I said before: I'll address shipping issues first, get production flowing, then I'll address tickets and ship units. there is literally no reason to do this before the first two is ready n set.
OMG they answered my ticket within 5 minutes and my order (Feb 3) is now appearing in the store.
Almost the most beautiful day of my life...
Almost the most beautiful day of my life...
and is shipping in 1-3 days.
I said before: I'll address shipping issues first, get production flowing, then I'll address tickets and ship units. there is literally no reason to do this before the first two is ready n set.
Jump to: