jeffi447, your below Letter of guarantee does not include the original signing bitcoin address of [banned mixer], which is 1CrypMixXWtTjYGCM5ZJmyQYP1Y39P7aLM.
Before mixing you should do two things:
1) Check if the letter of guarantee contains the original signing bitcoin address of [banned mixer], which is 1CrypMixXWtTjYGCM5ZJmyQYP1Y39P7aLM
2) Verify the signed message (you can for example use this tool for the verification:
https://tools.bitcoin.com/verify-message/)
Are you 100% sure, that you had used [banned mixer] and NOT cryptomixer.com (fake clone)?
If yes, and as the clearnet URL of [banned mixer] went offline this morning again, this might indicate that there is again a traffic attack on the clearnet domain. But that's only my assumption.
I had mixed larger amounts of 0.2xx in the last weeks successfully on the Onion URL of [banned mixer] and the support team had also contacted me concerning a refund for a payment which I had lost in the beginning of February. However I have not yet received the refund back.
same problem!
this morning 0.01234921 BTC sent
-----START SIGNING BITCOIN ADDRESS-----
1CrypMix3194qKbmZBeM2TRxgBu1gorrB4
-----END SIGNING BITCOIN ADDRESS-----
-----START LETTER OF GUARANTEE-----
We hereby confirm that WWW.[banned mixer] has generated the address XXXXXXXXXX in order to transfer incoming amount (minus fee) to the following addresses: 100% to XXXXXXXXXX after 5 hours 51 minutes. This service will be only available for all bitcoins received from 2021 April 20, 00:44:17 UTC to 2021 April 21, 00:44:17 UTC with minimum amount of 0.001 BTC per single transaction and maximum amount of 156.2033 BTC total. Our fee is 0.5% + 0.0005 BTC for every target address. This letter is digitally signed by our main account: 1CrypMix3194qKbmZBeM2TRxgBu1gorrB4. Stay protected and thank you for using our service.
-----END LETTER OF GUARANTEE-----
-----START DIGITAL SIGNATURE-----
HLcHi9Tm/JOWg2RLDpgsKwHsPXvG3/yk6wmm+Edjn+7XYk2s6NqKUv33zhNv6bnhEp0em41CS7FIKgP622WIQxI=
-----END DIGITAL SIGNATURE-----
What can I do now? I have not used onion and I need the money urgently.
I also have to say, someone else transferred to the wallet as well. A stranger has transferred 0.01823139 BTC.
I use CRYPTOMIXER very long time and I am actually always very satisfied. So far, the deposit addresses have always been unique only for one customer.