Log Name: Application
Source: Application Hang
Date: 1/29/2014 5:58:15 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: James-PC
Description:
The program Batcoin-qt.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 10a4
Start Time: 01cf1d44ee2aa50a
Termination Time: 3
Application Path: C:\Users\James\Desktop\Batcoin-qt.exe
Report Id: d496968e-8938-11e3-98d2-bc5ff469fe9e
Are you using any antivirus software? If so, try disabling it and then try the wallet. Keep in mind some antivirus programs, Norton in particular, can be difficult to disable. Simply closing the antivirus window doesnt always mean it is disabled.
If the problem is still happening, go through these steps:
This is assuming you are on windows 7. Win XP will differ.
-Click the start menu and then type msconfig then click OK
-In the General tab, click Selective Startup
-Uncheck Load Startup Items
-Go to the services tab and check Hide all Microsoft services
-Then click Disable all.
-Click Apply, then Ok, then restart your computer.
-When the computer boots back up, try your Wallet out.
If the problem goes away, the next step is to figure out which service or startup item is causing the problem. Re-enable the services or startup items 1 or a couple at a time, reboot, then try the wallet. Keep doing this until the problem comes back. You should have the problem narrowed down at this point.