Topic: BC GAME SCAM (CASE RESOLVED √) (Read 613 times)

Sure. The originating thread where it took a home contain a log of what happens, but the summary will be as follows:


I think earlypaco is solved as well, given BC.Game Support said it's been credited to her account [much like Jannn's situation], I still need to wait for her confirmation before reflecting it to the summary, though.

Good to see some progress. Well done BC.Game
Would you mind posting the summary you have? Thank you.

First of all, I am happy for it.

As for the proof... I personally think a video proof of withdrawal is a bit... much, although you're more than welcome to provide it if you want to. I think a link to TXID is more than enough, or simply that you both confirming that the case was solved. The community and people overseeing this case will understand that a common ground has been reached, given both sides stated [and thus agreed] that the case is solved.

I am marking this case as solved in my summary as well.

I am just glad that yours (as well as other cases have been resolved) - their "task force" has done a very nice job imo and I am really happy about it.

HELLO BITCOIN TALK FORUM AND SPECIALLY @efialtis and @DonPedroDinero and @HolyDarkness....

I'D LIKE TO UPDATE HERE THAT I HAVE = RECEIVED
SUCCESSFULLY THE $3428 USD FROM MY WINNINGS, BY BC GAME.

INITIALLY: THEY HAVE CREDITED THE AMOUNT BACK TO MY BC GAME CASINO BALANCE, WHICH I THUS HAVE = WITHDRAWED
TO MY WALLET SUCCESSFULLY.

I HAVE RECORDED EVERYTHING IN = VIDEO

AS TO HAVE SOLID PROOFS OF MY CLAIMS THAT I HAVE GOT PAID BY THEM, INDEED, TO LEAVE NO DOUBTS.
AND WILL BE UPDATING THE CASE HERE ONE LAST TIME WITH THE VIDEO LINK THEN

@efialtis and @DonPedroDinero and @HolyDarkness

WOULD LIKE YOUR INPUTS: I MARKED THE THREAD NAME WITH A NEW TAG > BC GAME SCAM (CASE RESOLVED √) <

AND WOULD SUBSEQUENTLY JUST POST THE VIDEO PROOF LATER TODAY AND MARK THE THREAD AS CLOSED/LOCKED.

SINCE YOU GUYS HAD DIRECT INVOLVEMENT: ARE YOU GUYS OK WITH THIS PROCEDURE BY MYSELF ?
WHAT'S YOUR '' LAST THOUGHTS ''

After further investigation on the recent issue regarding the deposit bonus you availed of at BC.Game and the subsequent confusion arising from the terms and conditions (ToS), we acknowledge that there was an issue with the clarity and timely update of the bonus terms, which resulted in misunderstandings and discrepancies for several players, including yourself.

The evolving nature of these terms may have caused frustration and a sense of being misled, for which we sincerely apologize. Regarding your specific case, we respect the decision made by the independent arbitrator: Casino.Guru. It appears that the user participated in our 100% deposit bonus, where we did not clearly state that the maximum amount that could be withdrawn from the bonus was $100.

We understand the importance of fair play and the need for transparent and clearly communicated terms for all our users. In line with the independent ruling and our commitment to fairness, BC.Game acknowledges the validity of your winnings stemming from the deposit bonus. $3,428 has been compensated to your BC.Game account in BCD, and you can swap this BCD to any coin of your choice Here. The funds are all yours, and you can withdraw them straight away if you wish. I assure you that your feedback and experience are pivotal to us. We are actively revisiting and updating our bonus terms to ensure they are comprehensive, transparent, and easily accessible to all our users.

Please reach out to us if you have any further concerns or queries, and once again, we apologize for the lack of clarity in our Bonus' ToS.

OK buddy thanks

The representative said they'll try to solve the cases BC currently have, let's give them some time and some benefit of doubts to prove their words and solve them. As far as I know, they're currently trying to get to the bottom of the case with GekkeBelg, I'll try to get them to take another look for yours and earlypaco after Gekke's got solved. Meanwhile, although I can understand your annoyance, I'll beg for a little patience.

Sent you a PM buddy by the way....

@BC.Game Support You guys OFFICIALLY LOST THE CASE publicly, against me on CASINO.GURU site, which you have AGREED to be mediated by the way.
And still did not paid my winnings.

How beautiful is that for you hum ?
You have to HONOR players winnings !

THE CASE WAS CLOSED AS  = UNRESOLVED + UNPAID

AS BC.GAME BEING THE GOOD SCAMMERS THAT THEY ARE DECIDED TO REMAIN WITH THEIR DECISION OF NOT HONORING OUR WINNINGS EVEN DESPITE LOSING THE CASE AGAINST ME AND EARLYPACO AND ALL THE OTHERS TOO.

SO I'M GONNA MOVE FORWARD AND WILL OPEN A SCAM REPORT + DISPUTE AGAINST THEM WITH THEIR LICENSE OPERATORS DIRECTLY AND WILL ATTEMPT TO CLAIM THE WINNINGS THAT GOT UNPAID.

HERE'S PROOF OF LAST UPDATE GIVEN TODAY ON THE CASE, AT CASINO.GURU SITE.

Then these is a f*cking shit system.

It's their problem for not visible or explaining the detail bonus maximum only can be won. BTW, taking a bonus + 50x wagering is not easy as is look (I have experience boosting these) on FJ and reached only 78% with the amount around 100$.

---

I think we already agree by seing some a few casino, is not only from (sportbook) user by casino user (should be have less issue comparing sportbook). Still got a problem, IMO the casino already just response and walk away once the issue (identified) as legit win. They try not to paid the winners.

i am pretty sure the 100$ max winning TnC was not always there and added sometime much after that first update

personally i dont think bc will pay but its essential to atlease put pressure on them so more people dont get baited like this in the future

I am going to give them until the end of the week. I have almost no DT power, but my feedbacks are displayed intermittently from default trust or depending on inclusions so they have some strength. I just think it's a long time already and I'm starting to think bc.game are taking the piss.

Yes man because THEY ARE INDEED SCAMMING, not only me but OTHERS too
So they HAVE to be reported / tagged
That's just RIGHT thing to do.

At last until the issues are RESOLVED '' PROFESSIONALLY / LIKE A MAN ''
cuz till right now they are not being professional about them all.

To make the record straight, I have no intention to pressuring them. My negative feedback was not to "force" them to compensate anyone, it's there in reflect to their recent inactions despite many attempts I've exhausted to invite them here, and to serve as a warning to every user to practice caution accessing their site for the time being

Appreciate your hard work guys: Don Pedro, HolyDarkness and Efialtis.
Unfortunately i could not see any '' glory '' on this (on having to '' pressure '' someone to do what's just RIGHT to be done)

None of this would be necessary if people were straight up HONEST and PROFESSIONAL.
But thanks for the hard work brothers nevertheless, deffo appreciated.

Just to update this case, it's moving from CG's side. The mediator got in touch with BC's representative via Skype and [hopefully] it seems we're moving toward a solution. My tag will still stand as the cases are yet to be resolved, but once they are, I will quite likely change it to neutral with a proper comment explaining the tag and observe how they react to accusations in the near future before deleting them, or delete them right away as the situation being described on the current feedback will no longer be true.

This development also happens to earlypaco's CG thread.

Sorry for the late reply and after seeing the tag and the days that have passed I see that you already have the answers to your questions. Just to say that this case has made me look at your feedbacks and your trust list and I have added you. In this case I think the negative feedback is correct due to the lack of satisfactory answers to several threads. I put it neutral at first but I'm considering changing it to negative it's just that I'm going to wait a few more days after seeing efialtis' response.

I have asked them again and hope that this will be sorted out shortly. Sorry for my "inactivity", busy times and I did not really have the time to look into everything myself.

This is not only about this case but also about the other "similar" one: Even if Casino.Guru can be quite corrupt, sometimes playing games with operators, too, when they aren´t happy about something, it`s still worth something if you "win" a dispute. So, for example, if you have proof of BC.Game having changed the bonus terms afterward, then don`t stop and spam the s*** out of it - don`t take that literally but you know what I am trying to say.

I can tell that they are aware of the complaints here on Bitcointalk and I hope there is going to be a resolution asap.

Appreciate the pro-activeness/cooperation towards a resolution of not only my case but the other guy too (Which is same issue and same ruling as mine) buddies.
Thanks

I see holydarkness has tagged the casino and am considering doing so myself. I hate to see a site ruin their reputation and hope there is an explanation. If they agreed to an outside arbitrator, they should honor the ruling. Looks like they lost 2 rulings.

efialtis and icopress, do either of you have contact with the operators? According to their trust they both trust the casino still. Let's see if either can get a reply on these issues.

It's already mentioned that this is a special case because it is under mediation from one trusted casino reviewer where both parties provided their pieces of evidence does this mean that a similar case or all cases will be under mediation and BC.GAME losses they are not going to take action and every scam accusation will be ignored.
Will this be their behavior now, just go on with their business and ignore every issue?


They have a huge marketing budget or are these their affiliates, I'm still seeing their banners on sites that publish banners it will not harm them if they pay $10000 rather than losing potential and existing players.

I believe they doing this because paying me and earlypaco over $10.000 does not seem like a desired outcome for them LOL 
So they got nothing to say and are playing '' silent '' then as a resort to avoid paying the winning since they know a bunch of fools will keep playing on their platform anyways regardless of ALL this unresolved scam accusations and they will keep earning money....

More like: '' AHHHH Man fuck those fools, it means nothing we are still earning big $$ anyways '' (that's how they think, and that's why they are silent).

I've send them multiple PM as well for quite some time, informing them about the open cases against them, they barely responded to any of it although they went online not long after I sent them the PMs, or notify their TG representative to ask for their forum representative to come back online. That is one of the contributing factor of my consideration to place a negative feedback on their account, to warn the community as they're unresponsive.

Yes, OP himself.
Not sure why BCGame was online today but no posts made yet, there must be a reason why they can't disclose information.

We are watching these threads as well, and also waiting for GekkeBelg to respond to our question.

OP or BC.Game? BC.Game's negative feedback was placed by me, it's there to warn the forum participants of the current situation the platform has. For OP... not sure why, I think he had a questionable history. A quick glance into their trust page gave a hint that his account changed hand and he immediately requested a loan? To be honest, I didn't really put the weight of his case into the scale as I was not overseeing his case, it's too... hard to navigate. A ruling made by AG was in OP's favor, though, they believe BC should honor the bonus --I only read the last post by their representative that's quoted by OP somewhere-- and paid him.

Holydarkness, why does the OP have negative trust rankings?

It becomes a special case when both parties agree to be under mediation and the other party fails to comply with the decision of the mediator in this case the one that is not yet complying is a casino platform, based on Casino.guru's timeline for BC.game to comply they still have three days to refute or to comply and their decision will have an impact in the gambling community, the complainant has a valid claim and supported by a reputable mediator.

efialtis was aware of these accusation to some extent, he was overseeing the case of BC v. GekkeBelg.

Don, I am currently weighting between a neutral or a negative feedback based on the severity of the open cases against BC and the likelihood of financial loses. I am trusting your knowledge on this particular case, because... this one is kinda... hard to navigate, and I see you were there since the beginning, and I noticed you're also there overseeing other case with earlypaco. Do I understand that this case is very similar to earlypaco's, in sense that they both shared the same situation and outcome? Is there a difference between the two that's worth mentioning?

hey don i saw your post on my other thread, so i'll reply here

my comment: Well if they are pursuant of a CIL license and not CEG, this is GOOD NEWS.
because this means i can STILL DISPUTE this $ winnings through their ACTUAL licensee then !

and that's exactly what i'll do if they keep up with the scam and do not pay, even after losing the case on casino guru

BC.GAME has positive feedback from efialtis, which runs BTCGOSU. I don't know to what extent he is aware of these accusations. I think there is a member of my local forum who collaborates with him, I will ask him.

I also wish for a world that has no scammers but we are living in an imperfect world, I disable ads on one of my sites from one advertising network that keeps showing BC.Game, after I read the many reports about BC.GAME, they spent huge funds on advertising networks to promote their platform.

If they fail to honor their commitment Casino.guru will also give them a bad rating and possibly all the other casino review sites, they cannot keep ignoring these accusations and bad reports if they want to stay relevant to the gambling industry and be called a reputable casino.

If i could get my hands on the owner of that shit, he would be a dead man in no time
there should be no place for scammers in this world

This happened to me as well, and same goes for anyone who did the deposit bonus that first week after the big update. 9900 was taken from me. I almost forgot this happened as it was only 9900 at the time, and I didn't even include this in my complaint (see my case here: https://bitcointalksearch.org/topic/bcgame-scam-cancelled-bonuses-and-revoked-150k-usd-balance-on-my-account-5473289).

I asked my host what happened afterwards. They basically said it was a display issue on their part and the actual deposit bonus is capped at $100 lol. However, the wagering requirement is still 40x whatever you deposited up to 10k (so 400k maximum wager requirement). So if you deposited 10k, you would have been mistakenly led into wagering 400k to win 10k, only to have 9900 subtracted from your balance when you completed the wager. That is what happened to me and many others as well. I highly doubt BC.Game will do anything about this unfortunately. Best of luck to you.

For sure dinero self-control is not one of my best abilities, unfortunately
but i my best

thanks for the participation

BC.GAME is really everywhere. Their actions have become indescribable. To let more people know. In that case, I feel like everyone can open a fraudulent gambling den. Haha

As I have been following your case in the other thread, I have left a neutral tag on the BC.GAME profile, which I may change to negative depending on developments. The bad news is that I'm not in DT2 right now and I'm only in DT2 intermittently, so it won't show up by default.

I also see that BC.GAME has two inactive flags that no one from DT members got involved in.

As a piece of advice, I would say that you should be careful with form and not overuse capital letters. Facts are what convince people; anger, even if it is legitimate, can make them back down.

LINKS TO THE 2 CASES AGAINST THEM ON CASINO.GURU COMPLAINTS BOARD

1) MY CASE: https://casino.guru/bc-game-casino-player-s-winnings-confiscated-after

2) @earlypaco CASE: https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

UPDATE ABOUT MY CASE AGAINST BC.GAME SCAMMERS

FULL CASE EXPLANATION
-----------------------------------------------------------------------------------------------------------

what happened::i had a bonus of $129 usd deposited with 40x wager requirement ($5189 more or less) i have turned the $129 into $4000+ usd
and met the entire wagering requirement of $5189 which is insanely wrong it's definitely not 40x
as every bet counts only towards 20% of it's real value (ex: you place a $10 bet but in fact you counting only $2 towards the wagering rollover)
so this 40x/$5189 becomes almost $50.000,00 roll over, then !
given this conditions.

so i met them all and won $3409 (have it all recorded in video) at time when the money got removed from my balance all together and left me with $99 usd !
here's the image of the last bet made before the balance got disappeared/removed

link to the image: https://ibb.co/vz2s5sf

i want my winnings !
i have hustled them, and it was definitely super hard to achieve almost $50k worth of wagering at only 2% face value, with only a $129 initial bonus/deposit,  so you can't simply take them away.

this does = not exist
at all

who in their sane mind would sit down for 48 hours and keep '' playing '' games, to account to a 200x/$50,000.00 wager requirement and '' in the end '' pocket back only $100 bucks ?

this is non-sense, so they have to pay my $3400+ !!!!
i talked to chloe yesterday she said she escalated the ticket to the back end team to investigation/resolution.

can you kindly check on that and resolve these

specially because as can be seen on this photo here

https://ibb.co/p3mh39y

it claims the money was " withdrawable funds " so if it stated it was withdrawable funds, then it has to be paid.
so i await for a resolution for this, thank you.

scammers profile link: https://bitcointalksearch.org/user/bcgame-2503677

reference link: https://help.bc.game/en/articles/8412942-a-comprehensive-guide-to-the-deposit-bonus-at-bc-game
amount scammed: $3428.13
payment method: $129 usdt
proof of payment: https://ibb.co/7y7sf26
pm/chat logs:
https://ibb.co/dr2kfry
https://ibb.co/xpmy3vk
additional notes: here is the video proof of the issue happening live https://streamable.com/5dlsna
(at the end of the video is the exact moment when they took away my balance after the wagering requirement has been accomplished/completed !)
on their terms there's nothing statingt that we cannot keep the withdrawable funds from the rollover area as stated on the arguments above, as well as cannot withdraw our winnings as per the link: https://help.bc.game/en/articles/8412942-a-comprehensive-guide-to-the-deposit-bonus-at-bc-game

----------------------------------------------------------------------------------------------------------------
THE CASE WAS OPENED A DISPUTE ON CASINO.GURU, WHICH THEY HAVE = LOST ENTIRELY

AND HERE'S THE FINAL CASE RESOLUTION RESPONSE PROOF

WE ARE BOTH OWED AROUND $10000.00 + USD BY THEM, '' COMBINED ''

MYSELF AROUND $3248 AND EARLY PACO OVER $7000

THE CASINO GURU STAFF HAVE PROCLAIMED THAT THEY SHOULD '' HONOR '' OUR WINNINGS, AND PAY THEM
BUT THEY ARE NOT GIVING A DAMN ABOUT THE COMPLAINT ANYMORE AND SEEMS THAT THEIR INTENTION IS TO WALK AWAY WITH THE SCAM, THEN !