Topic: BC GAME SCAM (CASE RESOLVED √) (Read 620 times)

Sure. The originating thread where it took a home contain a log of what happens, but the summary will be as follows:


I think earlypaco is solved as well, given BC.Game Support said it's been credited to her account [much like Jannn's situation], I still need to wait for her confirmation before reflecting it to the summary, though.

Good to see some progress. Well done BC.Game
Would you mind posting the summary you have? Thank you.

First of all, I am happy for it.

As for the proof... I personally think a video proof of withdrawal is a bit... much, although you're more than welcome to provide it if you want to. I think a link to TXID is more than enough, or simply that you both confirming that the case was solved. The community and people overseeing this case will understand that a common ground has been reached, given both sides stated [and thus agreed] that the case is solved.

I am marking this case as solved in my summary as well.

I am just glad that yours (as well as other cases have been resolved) - their "task force" has done a very nice job imo and I am really happy about it.

HELLO BITCOIN TALK FORUM AND SPECIALLY @efialtis and @DonPedroDinero and @HolyDarkness....

I'D LIKE TO UPDATE HERE THAT I HAVE = RECEIVED
SUCCESSFULLY THE $3428 USD FROM MY WINNINGS, BY BC GAME.

INITIALLY: THEY HAVE CREDITED THE AMOUNT BACK TO MY BC GAME CASINO BALANCE, WHICH I THUS HAVE = WITHDRAWED
TO MY WALLET SUCCESSFULLY.

I HAVE RECORDED EVERYTHING IN = VIDEO

AS TO HAVE SOLID PROOFS OF MY CLAIMS THAT I HAVE GOT PAID BY THEM, INDEED, TO LEAVE NO DOUBTS.
AND WILL BE UPDATING THE CASE HERE ONE LAST TIME WITH THE VIDEO LINK THEN

@efialtis and @DonPedroDinero and @HolyDarkness

WOULD LIKE YOUR INPUTS: I MARKED THE THREAD NAME WITH A NEW TAG > BC GAME SCAM (CASE RESOLVED √) <

AND WOULD SUBSEQUENTLY JUST POST THE VIDEO PROOF LATER TODAY AND MARK THE THREAD AS CLOSED/LOCKED.

SINCE YOU GUYS HAD DIRECT INVOLVEMENT: ARE YOU GUYS OK WITH THIS PROCEDURE BY MYSELF ?
WHAT'S YOUR '' LAST THOUGHTS ''

After further investigation on the recent issue regarding the deposit bonus you availed of at BC.Game and the subsequent confusion arising from the terms and conditions (ToS), we acknowledge that there was an issue with the clarity and timely update of the bonus terms, which resulted in misunderstandings and discrepancies for several players, including yourself.

The evolving nature of these terms may have caused frustration and a sense of being misled, for which we sincerely apologize. Regarding your specific case, we respect the decision made by the independent arbitrator: Casino.Guru. It appears that the user participated in our 100% deposit bonus, where we did not clearly state that the maximum amount that could be withdrawn from the bonus was $100.

We understand the importance of fair play and the need for transparent and clearly communicated terms for all our users. In line with the independent ruling and our commitment to fairness, BC.Game acknowledges the validity of your winnings stemming from the deposit bonus. $3,428 has been compensated to your BC.Game account in BCD, and you can swap this BCD to any coin of your choice Here. The funds are all yours, and you can withdraw them straight away if you wish. I assure you that your feedback and experience are pivotal to us. We are actively revisiting and updating our bonus terms to ensure they are comprehensive, transparent, and easily accessible to all our users.

Please reach out to us if you have any further concerns or queries, and once again, we apologize for the lack of clarity in our Bonus' ToS.

OK buddy thanks

The representative said they'll try to solve the cases BC currently have, let's give them some time and some benefit of doubts to prove their words and solve them. As far as I know, they're currently trying to get to the bottom of the case with GekkeBelg, I'll try to get them to take another look for yours and earlypaco after Gekke's got solved. Meanwhile, although I can understand your annoyance, I'll beg for a little patience.

Sent you a PM buddy by the way....

@BC.Game Support You guys OFFICIALLY LOST THE CASE publicly, against me on CASINO.GURU site, which you have AGREED to be mediated by the way.
And still did not paid my winnings.

How beautiful is that for you hum ?
You have to HONOR players winnings !

THE CASE WAS CLOSED AS  = UNRESOLVED + UNPAID

AS BC.GAME BEING THE GOOD SCAMMERS THAT THEY ARE DECIDED TO REMAIN WITH THEIR DECISION OF NOT HONORING OUR WINNINGS EVEN DESPITE LOSING THE CASE AGAINST ME AND EARLYPACO AND ALL THE OTHERS TOO.

SO I'M GONNA MOVE FORWARD AND WILL OPEN A SCAM REPORT + DISPUTE AGAINST THEM WITH THEIR LICENSE OPERATORS DIRECTLY AND WILL ATTEMPT TO CLAIM THE WINNINGS THAT GOT UNPAID.

HERE'S PROOF OF LAST UPDATE GIVEN TODAY ON THE CASE, AT CASINO.GURU SITE.

Then these is a f*cking shit system.

It's their problem for not visible or explaining the detail bonus maximum only can be won. BTW, taking a bonus + 50x wagering is not easy as is look (I have experience boosting these) on FJ and reached only 78% with the amount around 100$.

---

I think we already agree by seing some a few casino, is not only from (sportbook) user by casino user (should be have less issue comparing sportbook). Still got a problem, IMO the casino already just response and walk away once the issue (identified) as legit win. They try not to paid the winners.

i am pretty sure the 100$ max winning TnC was not always there and added sometime much after that first update

personally i dont think bc will pay but its essential to atlease put pressure on them so more people dont get baited like this in the future

I am going to give them until the end of the week. I have almost no DT power, but my feedbacks are displayed intermittently from default trust or depending on inclusions so they have some strength. I just think it's a long time already and I'm starting to think bc.game are taking the piss.

Yes man because THEY ARE INDEED SCAMMING, not only me but OTHERS too
So they HAVE to be reported / tagged
That's just RIGHT thing to do.

At last until the issues are RESOLVED '' PROFESSIONALLY / LIKE A MAN ''
cuz till right now they are not being professional about them all.

To make the record straight, I have no intention to pressuring them. My negative feedback was not to "force" them to compensate anyone, it's there in reflect to their recent inactions despite many attempts I've exhausted to invite them here, and to serve as a warning to every user to practice caution accessing their site for the time being

Appreciate your hard work guys: Don Pedro, HolyDarkness and Efialtis.
Unfortunately i could not see any '' glory '' on this (on having to '' pressure '' someone to do what's just RIGHT to be done)

None of this would be necessary if people were straight up HONEST and PROFESSIONAL.
But thanks for the hard work brothers nevertheless, deffo appreciated.

Just to update this case, it's moving from CG's side. The mediator got in touch with BC's representative via Skype and [hopefully] it seems we're moving toward a solution. My tag will still stand as the cases are yet to be resolved, but once they are, I will quite likely change it to neutral with a proper comment explaining the tag and observe how they react to accusations in the near future before deleting them, or delete them right away as the situation being described on the current feedback will no longer be true.

This development also happens to earlypaco's CG thread.

Sorry for the late reply and after seeing the tag and the days that have passed I see that you already have the answers to your questions. Just to say that this case has made me look at your feedbacks and your trust list and I have added you. In this case I think the negative feedback is correct due to the lack of satisfactory answers to several threads. I put it neutral at first but I'm considering changing it to negative it's just that I'm going to wait a few more days after seeing efialtis' response.

I have asked them again and hope that this will be sorted out shortly. Sorry for my "inactivity", busy times and I did not really have the time to look into everything myself.

This is not only about this case but also about the other "similar" one: Even if Casino.Guru can be quite corrupt, sometimes playing games with operators, too, when they aren´t happy about something, it`s still worth something if you "win" a dispute. So, for example, if you have proof of BC.Game having changed the bonus terms afterward, then don`t stop and spam the s*** out of it - don`t take that literally but you know what I am trying to say.

I can tell that they are aware of the complaints here on Bitcointalk and I hope there is going to be a resolution asap.

Appreciate the pro-activeness/cooperation towards a resolution of not only my case but the other guy too (Which is same issue and same ruling as mine) buddies.
Thanks