Topic: BC.game asking me to lose intentionally, then confiscating funds - page 7. (Read 1998 times)

Unfortunately, that doesn't sound easy to casinos who are suspicious and fraudulently active on confiscating funds to its users, i'm not only pertaining to bc.game but to other casinos also who usually appearing on this scam accusation board.

Extremely strange to post this, then go offline for 3 weeks (!!!) and then come back saying "situation is already resolved" when NOTHING has happened in the mean time. And then saying "you already withdrew your funds" assuming then it must be solved, when I withdrew my funds (only my own deposit plus some small casino winnings) 2 weeks BEFORE the scam accusation. So what does that have to do with the case?

It's actually very simple to solve this case. All you need to do is credit me back the confiscated 88mbtc MLB winnings and then this topic will be closed.
But if you don't live up to your promise to "make this right" then everyone should be warned about BCgame's malpractices.

No, still not.

BC.game representative came online and sent me a PM "management told me your case is resolved". I said no it's not, I have not received any email or funds credited for the confsicated won bet.
Then he said "your balance is zero cause you already withdrew your funds". But that simply was my own deposit which I withdrew. Has nothing to do with the scam accusation of the confiscated sports winnings.

So right now I am flabbergasted....either they have another massive miscommunication or they want to play stupid and hope I give up. Well, for sure I won't give up. So yes, please send a PM if you want. Thanks.

I'm sorry to know that you still didn’t get a solution and going through this bad experience, I know it’s so annoying to go through this and we don’t want for any other gambler to face the same thing here. I would say that, if BC.game's team is indeed legitimate and not attempting to take advantage of you in a selective scam, there must be a valid reason for their lack of responsiveness and they should compensate you for your time and what you have been through.
Regarding what the cs representative here said to you about being told that your case was resolved I can certainly say that it’s a lie. If they are doing their job in a good way they should handle every case promptly, provide better and fast communication as many legitimate casinos here do.

Beside that, I believe If there were any suspicions or issues against you related to this case they would clarify it from the very beginning. I'm afraid that they might be intentionally wasting time until you become frustrated and lose hope causing the case to be forgotten and dead.

I could be wrong but all the signs shows us everything clearly.

How about now? Someone else on other thread [the one I mentioned above] got an update from BC's representative [05 October] and didn't get any development until yesterday [07 October] and everything is solved today. His case is closed. If you haven't, as you've been in PM with them, I think me sending them another PM will a bit redundant, but if you would like me to, I don't mind doing it, to push them about this matter.

No! He sent me a PM yesterday and said he was told by management the situation was resolved.....but my balance is still zero, and I received no emails at all.....zero sign of things being resolved. I don't know what BC.game is trying to pull here....at the very least their communication is terrible.

Has it been solved? BC's representative came back online today to address a situation on the other thread. I can send them another PM [if you haven't already] to remind them to give a follow up about this case if it hadn't cleared

Still no solution! BC.game on this forum has been offline for 3 weeks....I just don't get it....he looked willing to solve the situation and then just disappears.....

What is this? PR damage control for something that looks like selective scamming, followed by ignoring the case for weeks?

I have kindly asked them to follow up on this

It seems they can't bring themselves to bring back your bitcoin but a little patience would help you although I would be frantic right now if 12 days have already passed now. I think it's justified that you can raise a flag right now because given how easy the problem could be solved if they're really willing to solve it, they would've done so a long time ago. I assume they want to let this issue die down because they haven't found any way to implicate any wrongdoing on your part so they can void your claim.

Hello, we are now 12 days further since you said this.....I thought you were taking my complaint seriously but I'm starting to doubt it now. Why does it take you so long to solve this case? Just credit me back the 88mbtc funds and then it's closed. If you keep ignoring this thread for much longer I will have to start a flag against BC.game. This is rediculous.

Whatever the final outcome of this story will be, I see it as an indelible stain on the reputation of BC game: I really cannot believe that anyone who chooses you to entrust with their money, in such a competitive sector as of the crypto gambling, can be treated in this indecent way.
I'm really curious how they can justify the support employee who suggested you to intentionally lose their money.
Let's leave aside the fact that the sportsbook provider limited you after just one bet because unfortunately it seems to have become a usual practice.

I say to contact them via email so that you can ask them to login to bitcointalk and check this case or their inbox if you send em a message. Definitely wouldn't contact them for anything else, but since the BC game account doesn't log in that often, I'd try to get a message to them through email.

Alternatively, you can send a message to icopress who ran their signature campaign. He may have another way of contacting their representatives.

The whole point of this thread is that their general CS did not handle the situation properly, so I'm definitely not going to contact their livechat or general emailaddress again. The last time I did that I was asked in the livechat to lose intentionally and per email they said they would get back to me about it, and that was more than 1 months ago and they never got back to me.

It looks to be pretty normal that the BC game account doesn't log in a ton, but I agree the OP should try to contact them in a different way. Sites official email is probably the way I would start.

BC.GAME has been inactive since September 16, 2023 - but have you contacted it in another way, for example via PM or on Telegram?

If you haven't already - then I suggest you do so or you should wait until BC.GAME comes back online and solves your problem. But try to send him a PM in the hope that he can listen to you after receiving the notification via email.

Hello BCgame, how about this? We are now 4 days further and I have not heard anything regarding this situation. Have you still not verified my claim? How can it take this long?

there are already tens of active complaints against BC.Game. I've started compiling a thread against them and another bunch of casinos. It has become extremely tiresome organizing valid complaints from normal complaints, however it is coming along. BC.game is currently one of the top casinos to have open complaints. I am surprised they are still operating in this forum, with no active flags and with an active signature campaign.

Experiencing such a situation is truly terrible and I can only imagine the pain of waiting for over a month without a resolution for this case. And as mentioned by @BC.GAME here, if everything you've shared with us and the entire story is accurate then they owe you more than just an apology. I can't understand why they would deduct 88 mBTC in winnings from what appears to be a normal sports bet and from what I know this casino is reputable and known.
But the response from their live chat support is extremely disappointing and I believe that the dude who asked hou to intentionally losing your winnings should be fired ASAP unless he is acting under orders from the casino team, which would reflect badly on the casino reputation.

You don’t even need an explanation, I must say that if this person also is involved with BC.GAME team and really said that to you then he is just trying to bluff and scare you so you don’t open a case against all this.

I hope to see updates from both parties involved in this case, and it’s important from BC.GAME's team to provide an explanation if all of this is indeed true. Beside that I would recommend that if you are considering any form of dispute resolution this case should be escalated to casino.guru where they can thoroughly verify every detail you've provided and present the true story.