Today I went to a cryptopia account to see my order and I get the notification
' BCN is being deleted. Close all orders and return the coins before 20 - 09-17 '
What happened to this exchange ?
This is the official Cryptopia answer! As far as the people that know what they’re talking about have told me, our issue isn’t with Bytecoin, it’s code, reputation, market cap, nor it’s volume, it’s user’s, it’s followers or pages and pages of stuff. The reason is sadly, much more eye roll and head ache inducing than you can imagine… Poloniex doesn’t include a payment ID in its withdraws to Cryptopia which means that we can’t accept half our deposits due to not knowing wheres it’s coming from or where it’s destined – it’s just an amount that arrives in our hot wallet and is visible on the block chain. Some attentive people would see a transaction without a payment ID and then log support tickets knowing that without a PaymentID we couldn’t match it to a user account, within an hour often we would have 4-5 different support tickets from different users claiming the BCN sent to us from Polo was theirs.
To get around this for a while we simply sent transactions from Polo back to Polo, but this is cruel as it’s essentially forcing someone that wants to be our user to go and wait for Polo’s support team to respond. If you’re familiar with Polo, waiting for support is probably what caused them to try and withdraw from Polo and go to Cryptopia in the first place. For the sake of people wanting to move from Polo to Cryptopia, we simply can’t have BCN listed here; because through no fault of ours or yours, and even half due to the reasons you listed, BCN is a good currency to move wealth between exchanges, except when you’re withdrawing it from Polo to another exchange.
The Fees we get from BCN volume on our site doesn’t even start come close to the support overhead BCN causes us, and the negative reputation we get for “stealing peoples coins” because without PaymentIds our hands are tied. While folks are stuffing their bags with BCN and fleeing Polo, I don’t really know what else we can do – as inconvenient as it is to both of us; can you suggest any alternative?