Topic: ❃❃ ▶▷ BETCOIN.ag ◁◀ ❃❃#Signature Campaign-High Pay, Monthly Bonus, Special Award - page 14. (Read 151880 times)

Well it's because Betcoin staffs didnt respond the scam accusations against them quickly on their gambling thread, thats why the suspects come here since Betcoin official account frequently visit and make a post on this thread.

Changing the rule of the game while the game is still on is not good specially if the change was made to benefit the owner and not the player. If there's a dispute, it should be settled first before changing TOS. Change of TOS must be made public or players should be made aware of it.

I strongly suggest that the thread title be changed to Betcoin Scam Accusations not Betcoin Signature Campaign. I don't see any exact thing about signature campaign on the these past few post, it was all about sharing their romantic feelings for betcoin, explendid guesses , exact to the point opinions and maybe facts? about the thing that happened to that guy jasonort. I thought I could join the betcoin signature campaign, as what my friend recommended to me. 

True i don't understand why trusted users abuse Rating power. A very trusted very found Betsoft software guilty and says to stay away from it look BitcoinAg trust rating for that. Maybe you'r correct that bitcoin.ag is guilty

https://casino.bitcoin.com also uses Betsoft Games platform. But I doubt anyone complaining about them for not paying progressive jackpot. I have a feeling that the percentage which is not paid to the player is being sent to Betcoin.ag directly.

Betcoin is guilty here. Not Betsoft Games.

In my opinion, most of casinos is working on this same base..

It looks like some of trusted, but not experienced users have been involved in "little war" between casinos..

My advice for many good fellows on this forum - do not get fooled!

i hope problem is solved win win solotuin
and campaign signature run normal again ,
FoendyZ

Just want to put this on record, I removed my Betcoin.ag signature and avatar last night as of July 12, 2016
Thanks Betcoin.ag and roslinpl

It sounds like to me that you have already done more then enough research on the issue.

And no, I would not trust any other online casino that still uses BetSoft games. However the other casinos did not direct a player to a game in which the player won the jackpot but did not receive the full jackpot amount. This player went to "betcoin.ag" when they were playing this game, not one of your competitors.

Any casino that does decide to continue running BetSoft software also has the option of paying out any jackpot that BetSoft does not honor that should have been paid out -- which would be the right thing to do.

You guys see what happened there.  A simple question left unanswered.

We are continuing to research this matter in great detail, but your statements indicate that every casino offering Betsoft games should take them down immediately and not give Betsoft an opportunity to respond to this.  The top online casinos at BitcoinTalk use Betsoft games, therefore your statements should be directed at all of the casinos that use Betsoft games if you really believe this to be true. 

This was not a Betcoin issue it was a Betsoft issue that could have happened on any casino offering Betsoft games.  Our negative trust and comments all come from this issue between a player and Betsoft that Betcoin worked tirelessly to make right for the player. 

We understand the responses and inquiries regarding this and are not disappointed that it happened while at Betcoin because it will only make things better for our growing community and once our software provider finishes the update, we have some wonderful new features that will be integrated. 

You have the opportunity to remove the games from your website if the software provider is engaging in less then fair (to say it nicely) business practices. You know very well that a player that you sent to BetSoft should have won a jackpot but ended up receiving a fraction of what he should have received. You are responsible if you send a player to a certain software provider's "server", the player wins, but the software provider does not payout.

By sending players to a software provider that you know acts unfairly to players, you yourself are acting unfairly to players, and you are whoring out whatever reputation you have left in exchange for payment from the software provider that you receive.

I understand the concept behind progressive jackpots.

Are you claiming that the progressive Jackpots offered by Betcoin have always been shared by all online casinos using their games?  

xetsr 150: -0 / +16   2016-07-12   0.00000000   Reference   I would avoid gambling at this site. I very much doubt jasonort was paid what he really won and was instead paid off to keep his mouth shut.

Lastly, this is completely untrue and a clear misunderstanding of the relationship between operators, software providers and customers especially in cases of jackpots.  We don't want nor ever asked jasonort to keep his mouth shut.  Betcoin also didn't pay jasonort off.  This was an agreement between jasonort and the software provider that if we didn't intervene the software provider was not going to pay anything to jasonort.  We should point this out one more time.

First, it is important to understand when you play casino games from a software provider you are playing on the software provider's servers directly through Betcoin or another online casino.  The operator, Betcoin has no access to the games and cannot change them in anyway.  Equally, when you are playing a progressive or jackpot, the casino software provider pays these wins out because it is based on the players of all online casinos using their games.  This is what enables a very small casino to pay out a large jackpot, because the software provider pays it out based on their much larger overall player base. 

The software provider pays the player in these situations as was the case here ultimately after lengthy conversations.

Lutpin, we continue to study this in great detail and have asked for an independent auditing of the games.  We are certainly assessing the situation in full and further detail and will do what is right.  We must also note that our top competitors use the software providers games yet because of this player situation which we handled well for the player are thrust into this position. 

We pretty much told them what you said and according to the software provider and the player they made things right. 

If you are saying you shouldn't trust Betcoin, then you shouldn't trust all of our competitors who feature these same games and many of the top online casinos.  If this is how you really feel then why do you give us negative trust and not them?  We don't think they deserve negative trust and we also do not deserve negative trust.  This situation was actually made right by Betcoin and it would be interesting to see how others would have handled it. 

We love our great players and want to give them the best place to play.  The aggrieved player has played with Betcoin throughout this process and even to this day and we are very thankful for that.

This is exactly right twitchyseal, we had to convince the CEO of Betsoft to make a payment here and they did.  There were other issues involved like it was a free / bonus round and those shouldn't payout jackpots we were told but this wasn't clear.

First, it is important to understand when you play casino games from a software provider you are playing on the software provider's servers directly through Betcoin or another online casino.  The operator, Betcoin has no access to the games and cannot change them in anyway.  Equally, when you are playing a progressive or jackpot, the casino software provider pays these wins out because it is based on the players of all online casinos using their games.  This is what enables a very small casino to pay out a large jackpot, because the software provider pays it out based on their much larger overall player base.  

The software provider pays the player in these situations as was the case here ultimately after lengthy conversations.

So you acknowledge that BetSoft is disgusting scum of the worst sort?
In this case, why don't you drop all BetSoft games right now? Why do you continue to work with software providers that have business practices that are below any reasonable standard?
Why don't you take a stronger stand for your customers? Why do you allow BetSoft to get away that easy with this and to continue scamming players?
Grow a pair and stand up to them. Tell them to make things either right or fuck off.
Show us that you're not the same as them, tell us, why should we trust you?

We actually didn't realize you have to manually do that in the system.  Once we were notified that was changed and now we have been able to change it again.  We need to have archived versions that will come on the next system update.  Ask the player as we were clear with him from the very beginning.  Sometimes he didn't like the pace or speed of things but that is to be expected in a situation like this. 

http://thepogg.com/complaint/betcoin-ag-progressive-jackpot-was-not-paid-for-winning-spin/

If, as you say, the problem lied with Betsoft vs jasonort, then why did you deliberately change the terms of service to act as if jasonort did not meet the requirements to win the jackpot, and intentionally did not change the "Last updated" date until far after the incident was "resolved"?