Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker - page 122. (Read 367814 times)

We certainly appreciate you taking time to write these statements.  We are working very hard to continue to deliver an even better experience everyday.  This is just the beginning and we welcome all thoughts, feedback and suggestions anytime. 

On another note, we try to get back to every request, email, ticket as quickly as possible and we are working on ways to improve all aspects of the experience including customer service every day.

We appreciate you joining us and we are here anytime. 

Thank you for your statements and congratulations on your level up in the VIP system!  To access your bonus, login to www.betcoin.ag go to your profile page and then click bonus.  You will find your casino bonus here. 

We are here anytime should you have any additional questions.  Thank you.

Hello, I'm really enjoying betcoin poker, up to Bronze 2 rank!

I have a question though - I unlocked some Casino bonus chips via surprise box, however when I try to go to the blackjack tables or slots via betcoin.ag to play through to unlock my bonus, it says there was a log-in error. Is it not possible to access the casino in the U.S.A.? Am I doing something wrong?

i agree with this the poker tickets should just be in the account on the client, going to the website to register for a tournament is a waste of time and irritating to do.

New site is really impressive.  Keep it up guys!

I actually like the tickets in the website the way it is now, I've had no trouble finding it.

It's just that the ticket i was looking for was not there.

This site is all types of awesome It's hard to believe there is a site like this in 2015 with all the rewards that they offer and status points that never reset like other sites in the industry where you have to be a slave to the site just to keep your status and obviously no bs when it comes to depositing and withdrawing thanks to bitcoin. 

It really is amazing and i hope this is just the beginning.

Right, but what I'm saying is that the traditional poker ticket system is that the ticket is on your account in the client, and when you go to register for a valid tournament it lets you use the ticket.  Doing it through the website is something unique to Betcoin.  I see that link now, but for newer players, it's near impossible to find that on your site and, as I said, it's just an un-intuitive system.

We see quite a few players logging in from their mobile phones and tablets in our backend.  Anybody want to provide some feedback on this?  Thank you in advance. 

Play Betcoin Poker On Your Mobile Phone or Tablet

https://www.betcoin.ag/play-betcoin-poker-your-mobile-phone-or-tablet

Betcoin Poker makes it easy to play poker for your bitcoin on your mobile phone or tablet.

To play Betcoin Poker on your mobile phone or tablet, simply follow these steps:

1. Download the Free Puffin browser onto your tablet or mobile phone by going to the play store or apple store.


Puffin Free Web Browser

2. Once the Free Puffin browser is downloaded and installed, launch the free puffin browser from your mobile phone or tablet by clicking on it.

3. In the url field go to: https://securepoker.betcoin.ag/flash/ (Once you enter this once you can store it for quick access later.) The web version of the Betcoin Poker software will load.

4. Enter your username and password in the selected fields.



5. Choose from the cash tables, tournaments and / sitngo's that you would like to play.



6. Take your seat and play.



7. You can multi-table by clicking lobby and going to another cash table, tournament or sitngo.

IPad Multi-Tabling
Multi Tabling on Samsung Galaxy S5

8. You can also use the TrackPad feature in your phone to make maneuvering and gameplay very easy. The TrackPad feature is activated by clicking the icon in the bottom left corner.

Trackpad Use on Samsung Galaxy S5

We look forward to your feedback and we will see you on the tables!

Also, our ticketing system was explained in detail and commented on 6 months ago when it was introduced and once you do it once you will never not know how to do it again.  I should also add, with tickets now you have more commodity which in the very near future will be used for trade, purchases, more bitcoin, etc.  Tickets give you much more power and control!

https://www.betcoin.ag/support/i-won-ticket-freeroll-it-asking-me-password-when-i-try-register

The New Depositor Freeroll is a password freeroll and what is your username so that we can review and send it to you.  As for the tickets being a "bad system", the other option is to auto register you in tournaments that you may not be able to play which is one of the biggest criticisms about satellites.  We give you now the ability through tickets to win a ticket and play any day when you have time.  The response to the ticketing system has been overwhelming positive and in fact this is our first complaint! 

We know you can't please 100% of our players 100% of the time but we will always try!  Good luck. 

Thanks for the reply, yea that's where i was looking for it, that's also where you get the daily gift, but i didn't have any first deposit freeroll tickets there.

I had a similar problem with some satellite tickets that I won when I first started, are you sure you are looking in the right place?  To use a betcoin ticket, you have to go to the website, log in, click the little portrait in the upper right hand corner of the screen, and click on 'bonuses'.  That screen is where you should see any tickets you have, and you have to click 'register' on that screen to use them.

It's a pretty bad system and nowhere is it explained how to use it.

I deposited thursday and could never sign up for the new depositors freeroll i emailed support and they never responded there was no ticket in my account and no indication of what the password was. I was not able to play it today.

I am using the client as you propably know, I've got a suggestion; lower the volume or make us player able to lower it, it's a bit loud right now.

New site looks awesome!  Keep up the good work 

Thanks for your feedback drotto and wwwin.  The new poker landing page is an improvement and now will all be dynamic with rarely anything being outdated.  wwwin you are referring to one picture that is only pixelated because the pixel size was not large enough for the main image.  We really wanted to feature the player and that is the only image he could provide.  If you look at it now, it has an image that does fit the size and there is no pixelation.  The lead story will change several times per week. 

I like the new look myself. It is less busy, but to each their own.

Bring back the old main page design. This new looks awful and the big picture is all pixelated. Does not look professional  at all.

BetcoinPoker's TrillMyWatch Makes 6 Final Tables in One Session

https://www.betcoin.ag/betcoinpokers-trillmywatch-makes-6-final-tables-one-session

Congratulations to young Phenom Betcoin Poker Player TrillMyWatch on making 6 Final Tables in One Session

Trill plays as WTFbitcoins? on Betcoin Poker
(He says he got that name from another player here at Betcoin, LOLbitcoins?)



He has tied the record created by Deputydog01, of 6 final tables in a session! (This is a very rare occurence)

A Phenomenal accomplishment, and on top like whip cream, he also won a seat to the $500 Cage.

The amazing thing is young Trill played all these tournaments STAKED by other Betcoin players and stakers and in his own way is paying it forward.

He is using his winnings to stake other players in the Betcoin.ag community chat room.

For example, he staked fellow Betcoin Poker player Girlscout in the 45 btc ($12,000) for a handsome 10th place finish.

We created this chat room for players to help players and the commerce it facilitates.
The Betcoin Development Team is working on a staking/stats site that will be integrated here at Betcoin.ag

You can notice a high volume of staking going on at Betcoin.ag where it is a highly interactive environment to stake and be staked creating safe and pleasant trades as well as another way to earn bitcoin.

We have grown tremendously at Betcoin and success stories like young TrillMyWatch are now happening daily.

Betcoin Players really hold their own in the WPN/WTN shared tournaments through Betcoin for bitcoin.

Congratulations TrillMyWatch on your tremendous success.

We put a lot of work in daily to make all this possible for you guys our great players, but without the community spirit you exhibit it would be in vain.

Thank you players for using this forum and chat productively and keeping it fun. Never a dull moment here, "BetcoinWarriors"

Join Betcoin.ag today and get involved in the community to find staking opportunities and be staked in tournaments that have thousands of bitcoin in prize pots.

We are here for you anytime.

Thank you hopenotlate!  We appreciate your responses.