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Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker - page 123. (Read 367814 times)

legendary
Activity: 3822
Merit: 1109
Betcoin.ag Forum Rep - Sportsbook, Casino
Site's being attacked. They definitely need to look into security and protection as it gets bigger and bigger.

We just wanted to provide an update to the DDoS attack that happened on Wednesday.  We receive DDoS attacks almost twice weekly as many online companies do but they hardly have an effect on our service and this one was quickly taken care of as well, however our security is extremely high and it began to filter IP's of many of our quality players to a 520 error that if they clicked retry would take them to the website.  We have fine tuned this filter and everything should be working perfectly.  Please let us know anytime if you have an issue. 
legendary
Activity: 3528
Merit: 1234
Top Crypto Casino
How to get into the 250 GTD weekly?


 - log in betcoin main page with your userid and pw
 - click on you nickname at the top right (beside your chips balance)
 - in the dropdown menu click on bonuses
  - in the new page click on poker (at the bottom left of the page)
 - it will show your tickets (as 250 weekly is a ticket only tourney). If you have a ticket for it and registration is open you can register directly through this page
legendary
Activity: 3528
Merit: 1234
Top Crypto Casino
How can I tell what tier I am at for the player's club? I don't see that anywhere.



 - log in betcoin main page with your userid and pw
 - click on you nickname at the top right (beside your chips balance)
 - in the dropdown menu click on wallet
  - at the center of the page you may read your status point/betcoin points and other infos



if you click on profile in that drop down menu you will have your current tier right next to your nickname in the center of the page. But you you wanna know you SP click on wallet
hero member
Activity: 490
Merit: 500
How to get into the 250 GTD weekly? Also my problem remains, even though I got a new Windows reinstall.
newbie
Activity: 25
Merit: 0
How can I tell what tier I am at for the player's club? I don't see that anywhere.
sr. member
Activity: 433
Merit: 251
Site's being attacked. They definitely need to look into security and protection as it gets bigger and bigger.
legendary
Activity: 3822
Merit: 1109
Betcoin.ag Forum Rep - Sportsbook, Casino
Thank you everyone for the updates, we were providing details at www.Betcoin.ag throughout the process and all systems are running optimally.  If you are seeing an error, it is a cache issue, therefore please clear your cache or restart your computer.  As always, we have 24/7 customer service via email and ticket, and 10 hours of live chat support.  Thank you and come win some bitcoin today. 
newbie
Activity: 8
Merit: 0
WPN is not down.  I have the Americas Cardroom client open(although dont have an account) and they seem to be running.  Betcoin is the only one that works for me being in MD, so this sucks if they are having major issues.
newbie
Activity: 31
Merit: 0
Site is.. kinda up again. Framework works, but CSS is not loading. We're back in 1999
legendary
Activity: 2240
Merit: 1001
Been down for 3  hours now!  Any update?

looks like WPN is down because the betcoin games are running so not sure if they really know how long they will be down for.
newbie
Activity: 8
Merit: 0
Been down for 3  hours now!  Any update?
newbie
Activity: 8
Merit: 0
Now I am logged in, but unable to see any of the WPN tourneys or SnGs
newbie
Activity: 8
Merit: 0
I was playing in 2 SitnGos this morning and signed up for 5 more when the lobby said it was disconnected.  I was able to finish the 2 SnGs that I was in , but not able to do anything in the lobby. It was down completely for awhile. It has been a few hours now and I can log in, but nothing works when I click on it.
legendary
Activity: 3528
Merit: 1234
Top Crypto Casino
newbie
Activity: 12
Merit: 0
legendary
Activity: 3528
Merit: 1234
Top Crypto Casino
There seems to be a delay on getting status points/betcoin points (rakeback).  They used to be updated once a day but I haven't seen any updates for any of my play over the weekend.  Any info/updates on that?

Had same issues some days ago then stopped playing because I opened two tickets:

 -  #5919 (my last reply to their generic "everything is working fine" (which clearly wasn't) 5 days ago
 and

#6217 (26th February) for what I'm still waiting a reply.

Saw they added me some status point but I also had issues with bonus chips.

Still waiting for support  Undecided.

@Betcoin Support: merge my two tickets ( in the second one I referred to the first as well)  and please give me an answer

What is your username?  There was an issue with the update late last week because we are preparing to implement full rake back and status points into WPN play, however this should be fully corrected.  Bump your tickets if they have not been responded to already.  As always, we appreciate your feedback.  



I already bumped my tickets but they are still unanswered. I provided tickets numbers in this post (my nickname is linked to them) so actually you dont need me to tell you my nick.

Would you be so kind to tell support of my unanswered tickets? I'll not play again until I will be at least answered.

I don't have access to the tickets unfortunately, but I will message your ticket numbers to support and then provide the answers to you.  We have confirmed that everything is working well, but would like to look into your specific matter in detail. 

This is exactly what I was looking for, thank you very much for your help
legendary
Activity: 3822
Merit: 1109
Betcoin.ag Forum Rep - Sportsbook, Casino
Is the website down?  Shocked

No the website is not down and has not been.  What are you having an issue with?
legendary
Activity: 3822
Merit: 1109
Betcoin.ag Forum Rep - Sportsbook, Casino
Are status points and betcoin points updated through play yesterday because both of mine are still way below what they should be and I don't want to bother support if there is still a lag on WPN's side.

WPN play is not updated yet but will be updating programmatically this month.  We will certainly keep you posted as this is something we have been working on implementing since inception. 
legendary
Activity: 3822
Merit: 1109
Betcoin.ag Forum Rep - Sportsbook, Casino
There seems to be a delay on getting status points/betcoin points (rakeback).  They used to be updated once a day but I haven't seen any updates for any of my play over the weekend.  Any info/updates on that?

Had same issues some days ago then stopped playing because I opened two tickets:

 -  #5919 (my last reply to their generic "everything is working fine" (which clearly wasn't) 5 days ago
 and

#6217 (26th February) for what I'm still waiting a reply.

Saw they added me some status point but I also had issues with bonus chips.

Still waiting for support  Undecided.

@Betcoin Support: merge my two tickets ( in the second one I referred to the first as well)  and please give me an answer

What is your username?  There was an issue with the update late last week because we are preparing to implement full rake back and status points into WPN play, however this should be fully corrected.  Bump your tickets if they have not been responded to already.  As always, we appreciate your feedback.  



I already bumped my tickets but they are still unanswered. I provided tickets numbers in this post (my nickname is linked to them) so actually you dont need me to tell you my nick.

Would you be so kind to tell support of my unanswered tickets? I'll not play again until I will be at least answered.

I don't have access to the tickets unfortunately, but I will message your ticket numbers to support and then provide the answers to you.  We have confirmed that everything is working well, but would like to look into your specific matter in detail. 
full member
Activity: 154
Merit: 100
That Darn Cat
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