Aside from that, because you know that there is a very responsive ann thread on the forum, you can help bring their complaints here.
Not just bring their complaint here, but actually bring the user here, nothing is wrong bringing them on board on this forum, atleast, with they themself here, they can not depend on their up line to much, but they can easily find important information themselves by either searching, or asking the right question.
Not all gamblers have an interest in becoming members of a forum because they were introduced to a platform where they could gamble. Some may even get discouraged on referral if they discover that you have no interest in wanting to help them with issues that they may face if they face it because it is not every time gamblers face issues, especially on platforms like Betfury, that have been long in the casino space.
BetFury has been around for years, and probably will for many more years... almost no scam accusations, year after year they offer more and more. When I started playing they didn't have a license...
The intention of Betfury to stay long and continue to thrive in the casino space keeps the team focused not to get involved in any shady action that can tarnish the name of the casino. So far, Betfury has maintained a good name; I am certain they will continue.
Who is using the 2FA option for more security on their account? It may not be necessary on other gambling platforms and casinos, but for Betfury, that is not just a casino; you should consider it to prevent hackers.