I wanted to send a pm to user "Betja" but as it is not possible to send a message, I need to post my case in this thread.
The Betja Support does not answer either to my emails nor to tickets I have created on their website (they simple close tickets without responding). I created a withdrawal request via Bitcoin several weeks ago. Some time after my request it was cancelled and my withdrawal request was removed from the website. Furthermore, it looks like they also deactivated the withdrawal button for my account. At least I do not see it anymore. I still have funds in my account and would like to withdraw my money but currently it is not possible because recent request was declined without any notification, the abscence of any withdrawal button and no response from their support...
what about their Live support ? or the chatroom? Betja account does not been active in this forum constantly they even make a post weekly .
but they answer queries like this
It looks like you've removed the cashout feature because I don't see that button anymore on each of my bets, and also every time there is a match that cancels, the refunded funds should be executed faster because I experience it's to long.
the Cashout is not a permanent thing, depends on the event it may appear or disappear.
But it looks like there are really issue in cashing out , Hope you'll get your funds sooner and they will not alleged you of violating rules like many claims in other sites.
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lol this beats me , there your answer .. the telegram is their active support.