Ah thanks you I see now. I was trying to sign up at https://betplay.com.co
Are these any relation to you?
Thanks and I've signed up on your site.
Topic: ⚡️⚡️Betplay.io - Lightning Network Casino - INSTANT & ZERO FEE Payments ⚡️⚡️ - page 9. (Read 4710 times)
March 21, 2022, 04:26:13 AM
March 20, 2022, 08:59:47 PM
Dear Fred111,
Good day!
Thanks for messaging us. We don't require such information actually to sign up for Betplay.io, this is our website: https://betplay.io/en/casino. Can you please contact us via live chat support to assist you in real-time? Thank you.
-Betplay.io Support
Good day!
Thanks for messaging us. We don't require such information actually to sign up for Betplay.io, this is our website: https://betplay.io/en/casino. Can you please contact us via live chat support to assist you in real-time? Thank you.
-Betplay.io Support
March 20, 2022, 04:25:14 AM
Hello, I am trying to make an account on Betplay and it is asking for passport information and address etc. Is this correct?
I have also hit an error when I put in all the information and try to proceed it says "enter the place of issue of your document". There is no place to put this in in the menus given other than to put my nationality in which is not working. So can anyone help?
I have also hit an error when I put in all the information and try to proceed it says "enter the place of issue of your document". There is no place to put this in in the menus given other than to put my nationality in which is not working. So can anyone help?
March 15, 2022, 08:23:30 PM
Hi LUCKMCFLY,
Good day! Thanks for messaging, yes definitely our security team is definitely working to always have the maximum security for our players. Thank you and keep safe!
-Betplay.io Support
Good day! Thanks for messaging, yes definitely our security team is definitely working to always have the maximum security for our players. Thank you and keep safe!
-Betplay.io Support
March 15, 2022, 02:45:36 PM
Hello,
Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it.
Thank you
SweetL0u, happy your problem got resolved quickly and kudos for Betplay for being helpful and refunding your balance.Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it.
Thank you
Sorry if I seem nosy but can you share more details with us about what happened? Did someone hack your account and stole your funds or it was caused by something else?
And did Betplay take any precautions to prevent this from happening again with other users, such as disallowing accessing the same account from different countries at the same time.
I'm sure they are looking into it. And honestly that just remind me the importance of 2FA. I'm grateful it happened on a small bankroll that might be a security issue, but this can happen on any sites I guess.
Yes kudos to Betplay for the help,
I'm still playing with them for sure only activate 2FA and all is good
I think it could have been a vulnerability, in these cases the vulnerabilities are usually exploited by hackers in a great way, not to hack the casino, but the players, when a player in his account does not have enough computer security he is usually a victim of an attack.
I don't know if you remember the time that Binance was hacked, that one of the reasons was that they managed to beat the 2FA security layer codes, it is for this reason that apart from having this security method, there are also others, such as that of sending email or consequently also the fact of linking through SMS, this is sometimes somewhat cumbersome, but the security of the money speaks for itself. I think that Betplay.io after all this will have many more reasons to have the maximum monitoring of the security of its platform and customers.
March 14, 2022, 09:18:13 PM
Hi RapTarX,
Thank you again and keep safe.
-Betplay.io Support
Thank you again and keep safe.
-Betplay.io Support
March 14, 2022, 11:58:56 AM
Hope you are doing just fine. For more information about our Bitcoin Lightning Network, you can send an email to us, [email protected].
Hi,Thank you a lot for your cooperation. I will surely reach out to you I need any help but most likely I will soon create an account with bet play and test out the lightning network and only then I will share it in my up coming list of casinos with lightning network.
Thanks again.
March 14, 2022, 07:49:12 AM
March 14, 2022, 03:58:26 AM
Hi SweetL0u & khaled0111,
Good day! Thank you for your messages. You can always check our website to try more games. Also, for any concerns you can chat our live chat support open 24/7. Keep safe always.
Hello RapTarX,
Hope you are doing just fine. For more information about our Bitcoin Lightning Network, you can send an email to us, [email protected].
Hi RILWAN,
We do offer Welcome Bonus for newly signed-up players. The 100% Welcome Bonus will be awarded after the player wager the very first deposit 35 times. More details of all the promotions can be checked via this link: https://betplay.io/en/info/promotions
Good day! Thank you for your messages. You can always check our website to try more games. Also, for any concerns you can chat our live chat support open 24/7. Keep safe always.
Hello RapTarX,
Hope you are doing just fine. For more information about our Bitcoin Lightning Network, you can send an email to us, [email protected].
Hi RILWAN,
We do offer Welcome Bonus for newly signed-up players. The 100% Welcome Bonus will be awarded after the player wager the very first deposit 35 times. More details of all the promotions can be checked via this link: https://betplay.io/en/info/promotions
March 13, 2022, 01:13:36 PM
Welcome onboard the forum and I wish you a good time here, I will love to get some clarification before I open an account on your site I will like to know if there will be welcome bonuses for first-timers and also what are the wagering requirements on your site.
March 13, 2022, 12:56:27 PM
Have anyone tried out their payment Bitcoin Lightning network? Can you guys please share your opinion on this? I would really appreciate as I'm listing gambling sites allowing Bitcoin Lightning Network payment and a little bit of details on them. If you have tested, please share your opinion here or in PM.
March 13, 2022, 03:53:44 AM
Hello,
Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it.
Thank you
SweetL0u, happy your problem got resolved quickly and kudos for Betplay for being helpful and refunding your balance.Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it.
Thank you
Sorry if I seem nosy but can you share more details with us about what happened? Did someone hack your account and stole your funds or it was caused by something else?
And did Betplay take any precautions to prevent this from happening again with other users, such as disallowing accessing the same account from different countries at the same time.
I'm sure they are looking into it. And honestly that just remind me the importance of 2FA. I'm grateful it happened on a small bankroll that might be a security issue, but this can happen on any sites I guess.
Yes kudos to Betplay for the help,
I'm still playing with them for sure only activate 2FA and all is good
March 11, 2022, 06:12:29 PM
Hello,
Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it.
Thank you
SweetL0u, happy your problem got resolved quickly and kudos for Betplay for being helpful and refunding your balance.Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it.
Thank you
Sorry if I seem nosy but can you share more details with us about what happened? Did someone hack your account and stole your funds or it was caused by something else?
And did Betplay take any precautions to prevent this from happening again with other users, such as disallowing accessing the same account from different countries at the same time.
March 11, 2022, 03:58:44 PM
Hello,
I have the list of IP addresses that connected to my account in the hour of the withdrawal and there's 6 IPs from different countries.
At this point, the casino should take responsibility to protect their users. I have an account on Stakes, with no 2FA and we have all of the IP log and none of those IPs are showing I even ask their support.
I was playing at both sites at the same time.
The fact that I was playing and the withdrawal was made is even worse because that means multiple people from different countries can connect to one account. This does not make any sense.
Hello dude,I have the list of IP addresses that connected to my account in the hour of the withdrawal and there's 6 IPs from different countries.
At this point, the casino should take responsibility to protect their users. I have an account on Stakes, with no 2FA and we have all of the IP log and none of those IPs are showing I even ask their support.
I was playing at both sites at the same time.
The fact that I was playing and the withdrawal was made is even worse because that means multiple people from different countries can connect to one account. This does not make any sense.
It is unfortunate what is happening to you, I hope that they can quickly reach an agreement and that everything can be resolved in the best way, if they already told you that they were studying your case, I think you have to have a little patience, although it is difficult to have it because it represents money, in another order of ideas, I recommend that at stake.com you activate the additional protection of the 2FA security layer, about 2 years ago I had a vulnerability there and my account was hacked and I lost 3mBTC, since I placed my 2FA more I never suffered any vulnerability again.
Hello,
Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it.
Thank you
March 10, 2022, 11:24:32 PM
Hello LUCKMCFLY,
The concern has been resolved already, for any concern you may also always message us directly via our live chat support. Keep safe!
-Betplay.io Support
The concern has been resolved already, for any concern you may also always message us directly via our live chat support. Keep safe!
-Betplay.io Support
March 09, 2022, 08:56:44 AM
Hello,
I have the list of IP addresses that connected to my account in the hour of the withdrawal and there's 6 IPs from different countries.
At this point, the casino should take responsibility to protect their users. I have an account on Stakes, with no 2FA and we have all of the IP log and none of those IPs are showing I even ask their support.
I was playing at both sites at the same time.
The fact that I was playing and the withdrawal was made is even worse because that means multiple people from different countries can connect to one account. This does not make any sense.
Hello dude,I have the list of IP addresses that connected to my account in the hour of the withdrawal and there's 6 IPs from different countries.
At this point, the casino should take responsibility to protect their users. I have an account on Stakes, with no 2FA and we have all of the IP log and none of those IPs are showing I even ask their support.
I was playing at both sites at the same time.
The fact that I was playing and the withdrawal was made is even worse because that means multiple people from different countries can connect to one account. This does not make any sense.
It is unfortunate what is happening to you, I hope that they can quickly reach an agreement and that everything can be resolved in the best way, if they already told you that they were studying your case, I think you have to have a little patience, although it is difficult to have it because it represents money, in another order of ideas, I recommend that at stake.com you activate the additional protection of the 2FA security layer, about 2 years ago I had a vulnerability there and my account was hacked and I lost 3mBTC, since I placed my 2FA more I never suffered any vulnerability again.
March 09, 2022, 03:56:46 AM
Good day, and thank you for messaging us. Yes, you can enjoy the "play for fun" feature in our games without signing up to have a glimpse of what the games offer. Aviator is a provably fair game powered by Spribe. You can actually sign up for Betplay.io account to see the actual game. Thank you.
Thank you for answering Betplay but before I create a new account and test it with real deposit may I ask if I can verify the bets of each round in the Aviator game? Since according to what you've said it is a provably fair game powered by Spribe which is from third party provider.
March 08, 2022, 08:36:34 PM
Hello VanityWallets2015,
Good day, and thank you for messaging us. Yes, you can enjoy the "play for fun" feature in our games without signing up to have a glimpse of what the games offer. Aviator is a provably fair game powered by Spribe. You can actually sign up for Betplay.io account to see the actual game. Thank you.
-Betplay.io Support
Good day, and thank you for messaging us. Yes, you can enjoy the "play for fun" feature in our games without signing up to have a glimpse of what the games offer. Aviator is a provably fair game powered by Spribe. You can actually sign up for Betplay.io account to see the actual game. Thank you.
-Betplay.io Support
March 08, 2022, 07:41:04 AM
I noticed that I can test your games without signing up, I would like to ask something about Aviator game which is exactly a crash game was this game a provably fair or came from third party provider? And why there is 2 bet? am I allowed to place multiple bets? per round?
March 08, 2022, 07:05:52 AM
Hello SweetL0u,
Kindly check your email please, we have sent you an update regarding the concern. Thank you.
-Betplay.io Support
Kindly check your email please, we have sent you an update regarding the concern. Thank you.
-Betplay.io Support
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