I am not going to name any names to be professional and I already complained about it on their own topic but one place even didn't responded me for months, it wasn't something major so I forgot but dudes literally ignored me for 3 months. So, having this type of support on a new website is awesome, I just hope they can keep up with the numbers when they get bigger as well because then it will become harder to keep it up.
Well still waiting for an answer of support. So they aren't that quick ;-)
Live chat is available 10 hours per day, between 11am-9pm Costa Rica time. Any message left outside of this are dealt with the next day. We are looking to add 24/7 support staff as we grow.
Bonus can easily be reached up thresold on sportsbet im almost there. Hoping i wont experience any delays on my part.