Beware of Coins-E - they are stealing coins from the users

BOBAN

member

Activity: 76

Merit: 10

Quote from: Cryptopher on February 09, 2014, 07:20:11 PM

Man, this exchange is terrible. Not only does it look terrible, barely usable, but I too cannot withdraw my coins due to the invalid address issue (for a perfectly valid address).

Also most of my coin deposits were getting stuck, so I had to manually paste the transaction into the site for it to synchronise. This seemed to work.

anyway to get my 579~k of imperialcoin back? like your coin address, mine is definitely valid but whenever I input it, coins-e tells me that its invalid. Im just wondering if you ever got your issue resolved, and how? Whenever i try to withdraw i get an invalid address error. Ive tried emailing them, ive opened up a support ticket about two weeks ago, and nothing, and I just came upon this forum, and man, I wish i'd added the deposit to cryptopia instead...

Scooby903

hero member

Activity: 896

Merit: 500

Feel like this needs a bump

Cryptopher

legendary

Activity: 1789

Merit: 1008

Keep it dense, yeah?

Man, this exchange is terrible. Not only does it look terrible, barely usable, but I too cannot withdraw my coins due to the invalid address issue (for a perfectly valid address).

Also most of my coin deposits were getting stuck, so I had to manually paste the transaction into the site for it to synchronise. This seemed to work.

skid

newbie

Activity: 4

Merit: 0

Is there anybody having issues with FRK deposit on coins-e? DOGE works for now, ELC and BTC too, but my frankos got stuck somewhere although the Tx is confirmed and frankos received in the block explorer. Ticket is being processed for 3 days and still no answer.
FRK not listed as Under maintenance on coins-e but don't work, be careful with your funds.

mahmut

newbie

Activity: 11

Merit: 0

An update from me as well: Got an email explaining this was due to a bug which is now resolved on 20 Jan. Immediately logged in and sure enough my dogecoins were confirmed and in the account. I withdrew all of them immediately.

In this particular case this issue appears to be due to completely and utterly unacceptable lack of communications. My support tickets are still open with not response.

There are also still others receiving no response to their PXT deposit/eswithdrawal issu.

Hope everyone who comes across this thread will understand this company cannot be trusted with your money. Never doing business with them again.

minerdetail

newbie

Activity: 28

Merit: 0

I received mine today as well 278000

I withdrew them all to my local wallet (they are received and secured now) I then tried for fun depositing 10 doges again, but they aren't redeemed yet - so I guess Coins-E still has some problems with synchronization.

I'm very pleased and hope that Coins-E just is having troubles with the tech stuff and nothing else.

sumantso

legendary

Activity: 1050

Merit: 1000

Good on you all, but I still haven't received my 12k PXCs back.

lyon42

newbie

Activity: 11

Merit: 0

Quote from: lyon42 on January 15, 2014, 11:15:56 AM

On January 13, I deposited 145k DOGE but it did not appear on Coins-e.
I sent a ticket to support but I still don't have an answer. What can I do please ?

They responded to my second ticket after 5 days.

Quote from: coins-e

Hi lyon42,

We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
We have now resolved the issue. Your funds have been credited to your account. Please check your wallet. If you still may have issues, contact us with your transaction id.
Thank you.
Ticket: https://coins-e.freshdesk.com/helpdesk/tickets/TICKET_ID

All my DOGE are reflecting ! \o/

Still care with them.

w00dface

newbie

Activity: 49

Merit: 0

Looks like mine might be going through too at last.

So looks like they were not out to scam, but why the hell could they have not put a message up saying they had issues and it was being resolved.

It's done them a lot of damage by not communicating with their users.

looter

sr. member

Activity: 295

Merit: 250

I finally got my DOGEs today after 10 days. It seems like they got it fixed you just have to manually check it in the deposit page.

thy

hero member

Activity: 685

Merit: 500

Checked the site, i had a small amount of ltc in there i forgot about that i converted to btc and withdraw, worked fine maby i was lucky or just some conis have problems or is it only deposits people have problems with that don't show up ?
But that withdrawal fee, 2 btm, they need to do soething about that.

mison

full member

Activity: 224

Merit: 250

https://bitcointalksearch.org/topic/scam-coins-ecomscam-list-of-unhappy-customers-418416

lyon42

newbie

Activity: 11

Merit: 0

Quote from: minerdetail on January 15, 2014, 04:06:13 PM

Quote from: lyon42 on January 15, 2014, 11:15:56 AM

On January 13, I deposited 145k DOGE but it did not appear on Coins-e.
I sent a ticket to support but I still don't have an answer. What can I do please ?

That was stupid... Both I and others have mentioned and documented Coins E scam and fraud many times.

Before I did not know. Many people continue to trade on this site, without knowing.
I immediately withdrew all my bitcoins, no problem.

groschameau56

newbie

Activity: 10

Merit: 0

My 59.000 DOGE deposit still not showing since January 10, and no answer to my ticket !

Beware of Coins-e.com

minerdetail

newbie

Activity: 28

Merit: 0

Quote from: lyon42 on January 15, 2014, 11:15:56 AM

On January 13, I deposited 145k DOGE but it did not appear on Coins-e.
I sent a ticket to support but I still don't have an answer. What can I do please ?

That was stupid... Both I and others have mentioned and documented Coins E scam and fraud many times.

Chances are unfortunately your coins are lost, together with both mine and others too.

I hope however that Coins-E turns out to fix their issues and keep running their website as a legit business.

craaaa

full member

Activity: 126

Merit: 100

coins-e is scam site u lose all coins now ...
i dont see my doge to ... someone kill this scam site ! Huh

lyon42

newbie

Activity: 11

Merit: 0

On January 13, I deposited 145k DOGE but it did not appear on Coins-e.
I sent a ticket to support but I still don't have an answer. What can I do please ?

hasar

sr. member

Activity: 336

Merit: 250

You guys scared me. I started withdrawing all my coins.

looter

sr. member

Activity: 295

Merit: 250

Gonna count my 290k DOGEs deposit as a lost.

DCP

member

Activity: 110

Merit: 10

Thanks for the heads up guys..

Topic: Beware of Coins-E - they are stealing coins from the users (Read 10766 times)