BFL Downgraded my shipping?! - page 10.

Fiyasko

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Okey Dokey Lokey

Quote from: Inaba on May 02, 2013, 03:59:18 PM

Please come by the BFL Forums JackRabbit and/or email [email protected] or call to get it straightened out.

Well the forums are Down, and I do not like the approach of a One on One conversation, the reason being that a company can easy muzzle people One by One, but as a whole voice, it is much harder to reach a Satisfactory deal for both sides.

For example, you could just "stone wall" anyone who rebuttles about the changed shipping when you get a phone call, or an email.
But if you get a thread of nearly a thousand people screaming "HEY!, YOU CHANGED MY ORDER!" then it becomes MUCH harder to silence them.

I am heavily against one on one conversation when it comes to BFL for this reason, Or almost any company for that matter.

Nevertheless I have sent an email to the listed address.

smoothie

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LEALANA Bitcoin Grim Reaper

Quote from: repentance on May 02, 2013, 05:23:31 PM

Quote from: EngMan on May 02, 2013, 05:08:23 PM

Quote from: Inaba on May 02, 2013, 03:59:18 PM

Please come by the BFL Forums JackRabbit and/or email [email protected] or call to get it straightened out.

You've jumped into this thread twice and still haven't answered anyone's questions Inaba. Why? It could stop the trolls and solve a problem for your infinitely patient customers.

Josh has said multiple times that he comes here mostly for his own amusement and that BFL is not going to try to offer customer support here. Regardless of what you think of Josh or BFL, they're not the only Bitcoin service which has decided to stop using these forums for engaging their customers. They have a support forum and there's really no reason for their customers not to use it.

Suggesting that JackRabbit email BFL probably wasn't the best idea, though, as people there seem to be very long delays in getting a response from them via that method at the moment.

SO he has enough time to be entertained as opposed to fulfulling his customer obligations. No wonder their ASICs aren't done and shipped yet.

LOL the writing is on the wall guys. BFL will fold in the months to come if they do not get more customer preorder money to come flooding in.

repentance

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Quote from: EngMan on May 02, 2013, 05:08:23 PM

Quote from: Inaba on May 02, 2013, 03:59:18 PM

Please come by the BFL Forums JackRabbit and/or email [email protected] or call to get it straightened out.

You've jumped into this thread twice and still haven't answered anyone's questions Inaba. Why? It could stop the trolls and solve a problem for your infinitely patient customers.

Josh has said multiple times that he comes here mostly for his own amusement and that BFL is not going to try to offer customer support here. Regardless of what you think of Josh or BFL, they're not the only Bitcoin service which has decided to stop using these forums for engaging their customers. They have a support forum and there's really no reason for their customers not to use it.

Suggesting that JackRabbit email BFL probably wasn't the best idea, though, as people there seem to be very long delays in getting a response from them via that method at the moment.

EngMan

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Quote from: Inaba on May 02, 2013, 03:59:18 PM

Please come by the BFL Forums JackRabbit and/or email [email protected] or call to get it straightened out.

You've jumped into this thread twice and still haven't answered anyone's questions Inaba. Why? It could stop the trolls and solve a problem for your infinitely patient customers.

monkee

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is express shipping supposed to be $258 on a 60 Gh SC Single??

i upgraded but the jump from $34 to $258 seems extreme

Inaba

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Please come by the BFL Forums JackRabbit and/or email [email protected] or call to get it straightened out.

smoothie

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LEALANA Bitcoin Grim Reaper

Quote from: TwinTurbo on May 02, 2013, 02:51:30 AM

Quote from: singular on May 02, 2013, 02:21:58 AM

Lol im also now at standard shipping and system is demanding $800 for express shipping wtf?!

Yeah, this is pretty ridiculous. In fact, you'd be better off buying a round trip plane ticket and getting them in person if you knew what day your order was going to be available. Heck, you could probably hire a courier to drive across country for that price.

Now when you have can pay for a round trip ticket to get your order and that is cheaper than standard shipping costs, you know something is very wrong with said company.

centove

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I would suggest contacting them directly, either by email or if in the US by phone. As it seems any thread that even remotely mentions BFL brings out the trolls in full force..

*sigh*

Fiyasko

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Okey Dokey Lokey

Quote from: k9quaint on May 02, 2013, 03:09:12 PM

Quote from: Fiyasko on May 02, 2013, 03:01:14 PM

-Snip-

Really?
Clearly, this is not BFL's fault but instead it is the fault of people totally unrelated to BFL.
Also, you can't use the BFL forums or support infrastructure to resolve your issue because orange and the letter P.

I can fully agree your view of the stockholm syndrome that MANY BFL orderees have, However you have confused me Very Well with your second scentence, to wich i say, What?, I seems like a scarcastic remark about how BFL has bad support

Quote from: centove on May 02, 2013, 03:11:18 PM

Quote from: Fiyasko on May 02, 2013, 03:01:14 PM

-Snip-

Well this topic does have something to do with BFL so the bfl trolls will be out in force. Not much you can do about that. FWIW I never pay for express shipping as it only tends (in my experience) to save one day.. *shrug* I _suspect_ what's going on is that magneto thing they are using for a store front is using a % of the total order for the express shipping.

No there is not much i can do other than simply ASK that people who come here just to bash bfl refrain from doing so.

Quote from: bitcoiner49er on May 02, 2013, 03:12:04 PM

Quote from: Fiyasko on May 02, 2013, 03:01:14 PM

-Snip-

Really?!

Him taking time to post for the trolls, but not for you doesn't tell you anything?! I am not involved with BFL in any way, but I can clearly see a company that is deceitful. Don't blame the trolls.

Yeah this factor really fucking bugs me, Regardless of the trolls thats no excuse to Practically ignore the thread, "Hi im inaba, Im just going to poke my head in, play whack a troll and leave"
Where the hell was the statement of "this is all a massive error" or "blah blah you pay for the new shipping size/weight" or ANYTHING sufficient for that matter!

bitcoiner49er

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Quote from: Fiyasko on May 02, 2013, 03:01:14 PM

Guys, I Specifically stated that i would like to keep the # of posts down to a minimum so that we can keep this thread Clean of trollbanter so we can actually get this issue resolved!
Inaba stepped in here to see wtf was going on with the downgraded shipping, And what does he read? "problem, problem, problem, IM A TROLL, IM TROLLING, FK BFL, ITS INABAS FAULT"

For fuck sakes you fucking trolls!, we are trying to get ISSUES resolved, If you are unaffected by this issue, then dont fucking post here!
I was please to see Inabas username at the head of a post, but when i noticed that All of his attention was fixated on the Trolls in this thread, I cant help but be flagrantly Pissed Off!

Really?!

Him taking time to post for the trolls, but not for you doesn't tell you anything?! I am not involved with BFL in any way, but I can clearly see a company that is deceitful. Don't blame the trolls.

centove

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Activity: 194

Merit: 100

Quote from: Fiyasko on May 02, 2013, 03:01:14 PM

Guys, I Specifically stated that i would like to keep the # of posts down to a minimum so that we can keep this thread Clean of trollbanter so we can actually get this issue resolved!
Inaba stepped in here to see wtf was going on with the downgraded shipping, And what does he read? "problem, problem, problem, IM A TROLL, IM TROLLING, FK BFL, ITS INABAS FAULT"

For fuck sakes you fucking trolls!, we are trying to get ISSUES resolved, If you are unaffected by this issue, then dont fucking post here!
I was please to see Inabas username at the head of a post, but when i noticed that All of his attention was fixated on the Trolls in this thread, I cant help but be flagrantly Pissed Off!

Well this topic does have something to do with BFL so the bfl trolls will be out in force. Not much you can do about that. FWIW I never pay for express shipping as it only tends (in my experience) to save one day.. *shrug* I _suspect_ what's going on is that magneto thing they are using for a store front is using a % of the total order for the express shipping.

Tehfiend

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Quote from: Fiyasko on May 02, 2013, 03:01:14 PM

Guys, I Specifically stated that i would like to keep the # of posts down to a minimum so that we can keep this thread Clean of trollbanter so we can actually get this issue resolved!
Inaba stepped in here to see wtf was going on with the downgraded shipping, And what does he read? "problem, problem, problem, IM A TROLL, IM TROLLING, FK BFL, ITS INABAS FAULT"

For fuck sakes you fucking trolls!, we are trying to get ISSUES resolved, If you are unaffected by this issue, then dont fucking post here!
I was please to see Inabas username at the head of a post, but when i noticed that All of his attention was fixated on the Trolls in this thread, I cant help but be flagrantly Pissed Off!

LMAO! I think this is the funniest thing I've read yet in the epic JOSH VS BITCOINTALK drama.

/stilleatingpopcorn

P.S. I would trying e-mailing them. You'll have much better luck there as Josh only comes here to roll in the mud with his detractors...

k9quaint

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Quote from: Fiyasko on May 02, 2013, 03:01:14 PM

Guys, I Specifically stated that i would like to keep the # of posts down to a minimum so that we can keep this thread Clean of trollbanter so we can actually get this issue resolved!
Inaba stepped in here to see wtf was going on with the downgraded shipping, And what does he read? "problem, problem, problem, IM A TROLL, IM TROLLING, FK BFL, ITS INABAS FAULT"

For fuck sakes you fucking trolls!, we are trying to get ISSUES resolved, If you are unaffected by this issue, then dont fucking post here!
I was please to see Inabas username at the head of a post, but when i noticed that All of his attention was fixated on the Trolls in this thread, I cant help but be flagrantly Pissed Off!

Really?
Clearly, this is not BFL's fault but instead it is the fault of people totally unrelated to BFL.
Also, you can't use the BFL forums or support infrastructure to resolve your issue because orange and the letter P.

Xian01

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Christian Antkow

Quote from: Fiyasko on May 02, 2013, 03:01:14 PM

Inaba stepped in here to see wtf was going on with the downgraded shipping, And what does he read? "problem, problem, problem, IM A TROLL, IM TROLLING, FK BFL, ITS INABAS FAULT"

What about problems with Upgrading shipping ?! None of my Single SC orders have a button displayed that allows me to upgrade to faster shipping.

First world problems of the highest order.

REF

hero member

Activity: 529

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My shipping was downgraded too. I thought I was going crazy glad im not. Has anyone got a response from BFL about this?

Fiyasko

legendary

Activity: 1428

Merit: 1001

Okey Dokey Lokey

Guys, I Specifically stated that i would like to keep the # of posts down to a minimum so that we can keep this thread Clean of trollbanter so we can actually get this issue resolved!
Inaba stepped in here to see wtf was going on with the downgraded shipping, And what does he read? "problem, problem, problem, IM A TROLL, IM TROLLING, FK BFL, ITS INABAS FAULT"

For fuck sakes you fucking trolls!, we are trying to get ISSUES resolved, If you are unaffected by this issue, then dont fucking post here!
I was please to see Inabas username at the head of a post, but when i noticed that All of his attention was fixated on the Trolls in this thread, I cant help but be flagrantly Pissed Off!

centove

full member

Activity: 194

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Quote from: Inaba on May 02, 2013, 01:28:37 PM

Wow, that's awesome... So far, I am the CEO, COO, CTO, head of PR, and Customer Service Manager of BFL. Damn, I have a lot of hats, no wonder I'm so cranky.

You gotta love trolls who try to sound important and rational when they can't even get basic facts right. Given that, why would anyone even possibly believe they can get more advanced concepts correct when the basics are so out of whack?

Convicted for selling cable TV... huh, gotta admit, that's a new one. My (lack of) arrest record would seem to indicate differently, but who's needs to bring facts into this?

You forgot CPO, C3PO and CNO..

CanaryInTheMine

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between a rock and a block!

Quote from: Aseras on May 02, 2013, 01:31:06 PM

Who needs facts when you have the FTC

If you have proof. post it. Otherwise, I would not be saying things like this... Libel and defamation of character is not a good thing to engage in... it can cost you $$$
btw, i'm not a lawyer and this is not legal advise.

Xian01

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Christian Antkow

Quote from: Inaba on May 02, 2013, 01:28:37 PM

but who's needs to bring facts into this?

I would tread very carefully bro. Lets not bring the FCC into this.

Also, are you not both COO and CTO ? Sincere apologies if I have not gotten those facts straight.

I may be a "troll asshole customer" in your eyes, but I'll happily eat crow if I'm in error.

Aseras

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Who needs facts when you have the FTC

Topic: BFL Downgraded my shipping?! - page 10. (Read 14266 times)