Topic: BFL Downgraded my shipping?! - page 4. (Read 14268 times)

If that is what the original order says, then why do you believe you should get Express shipping?

Its what my email response says from the original order date, The email is old, From when i purchased the preorder

The newly generated one or the old one from the old system?

Sadly this is probobly going to turn into a definition war, My invoice says Priority Shipping, Ordered in October 2012

Same story with BitPay:

1-855-4BITPAY (1-855-424-8729)
[email protected]

Stop being victims! Call and tell them you need to TALK to someone about "this". *Insist* they look into it ASAP.

Don't ask for a refund.

Contact Paypal:

https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-phone
https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general

Tell them you have paid for express shipping, the company refuses to honor it's invoice/statement. Then tell them this is being forced on all customers abroad with this company. Paypal will grab it's nutcracker and get this straightened out. They will likely tell BFL to honor their agreement as per their invoices.

If you are talking about being bent over, make sure someone else gets bent over instead, on legitimate grounds.

Paypal has a list of what "Express" means. BFL is unlikely to get away with "redefining what Express means" by itself. If it were "Expedited" then BFL would have a leg to stand on. But since they didn't use that word, they are hung by the balls for the bad wording in their invoice.

Go around the Rep. When people did it, things got moving. So simply do it again until you get justice. The power to do something is in you guys (the customers). You guys/gals simply choose to never exercise it.

 Josh, throw me a bone here... Do you at least recognize how completely unprofessional and anti-customer this sort of attitude is ?
 
 Do you even care ?
 
 I mean, I'm not telling you how to run your business, but you are playing an extremely dangerous game with this sort of brazen attitude.

 You are essentially telling everyone here on these forums "We have you, our customers, bent over, and you just need to keep taking it with this Kong Dong of Penetration +2. Fuck you. I don't care about your orders or your business. We'll happily refund your money because we have more masochistic suckers lined up to fill the vacuum of your refund."

 And you are the COO of Butterfly Labs ?

 Am I far off ?

See, I wasnt trolling. i was just trying to give you information. Check with your state, some have consumer assistance sites.
for ex. http://www.njconsumeraffairs.gov/ocp/ for my state.

I see your point, and I agree. Thankyou for voicing you're opinion providing a reason for your disposition towards the BBB.
Has my opinion of the BB changed since viewing that video? Yes.
I am saddened by what I saw in the video, Just goes to show that pretty much anyone can be payed off to say things.

Again, Im not saying that people should contact and complain to the BBB, But they should complain and contact SOMEONE.
If they didnt, then the company isnt going to think that they are doing something wrong

A lot of people don't know they have to confirm order's again. I just found out myself. Will i be pushed down the list because of this?  

Josh, I don't want a refund, but could you please comment on why so many of us, who actually paid for the shipping upgrade with BitPay, still owe money according to your website? BitPay payment went through with no problems, but my order is not updating and still has the same amount due. I have a low order number and expect shipping soon, and this has me worried. It has been 4 days like this now and no response from customer service. Please, could you just look into it?

Huh? I really could care less what you do. But when I see someone write 2 paragraphs thinking the BBB will help them, I gotta say something when I know otherwise.
See http://www.youtube.com/watch?v=Yo8kfV9kONw and tell me if your opinion of the BBB has changed.

Use this

https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

Would you stop with the trollish shenanigans? Some people acutally fucking care about How a business is run
Im saying that people should contact SOMEONE for crying out loud, Clearly the whole Cop investigation didnt go anywhere, police arent going to give a crap about this.
If everyone in the fucking world just kept going "Oh durr no point, i wont make a differance" Then you could end up with shit products because nobody left feedback about failures/crashes  Making the company look Failure Free and Complaint Free, wich makes them look good. When really, your living in a fantasy world like North Korea

This can even be broken down into the values of a voting system in metaphor for complaints, Yeah OFCOURSE ONE fucking vote doesnt make a differance but Nixon won by a single vote

Complaining and Bitching is seriously one of the only ways you're going to get something to change, thats just how its always been.
Put it into Any fucking context, you'll see that if something is Never complained about, has NO record of failures, Then the thing looks good to go.

Videogame industry anyone?
How about movies and films?

If you dont complain, then they dont think they are doing anything wrong, and in turn feel asif they are doing things right, because hell, if your doing something wrong you think someone would complain right?

Sure while you are at it contact the chamber of commerce. They'll send a worthless letter as well.

Inaba/Josh, this is the damn issue, you constantly go "Dont like it? Dont buy it." Well we already bought it, and you know that
Nobody with a preorder is going to cancel now seeing that you guys have shipped a few real units, you know that.
Its not your product that we have an issue with, its BFL's company that most of us have issues with.

Basically, we prepayed for a nice product, and are getting shit all over by BFL's PR, way to many delays, quite rude, false statements, and whateverthefuck bugs you personally.
You friggin know that you have our balls in a vicegrip and because of that you're in a postion to Be all "up on a highhorse", but you dont need to act like it for fuck sakes.

So you're saying we should contact the BBB then. Ok.

I didn't dodge it. This isn't the bestbuy complaint forum. I'm just telling you the real facts. go ahead waste your time with BBB idc. Your case sounded like coincidence to me, just a shitty business going out of business. Facts are the BB will contact the business you complaiend aobut and wait for a reply. If they don't get one they just update the rating. thats all they are NOT a government entity and have no pwoers to do shit about shit.

edit:
don't believe me? read their own faq section. See how many different ways that have to say they cant really do anything using fancy double speak.

http://www.bbb.org/us/bbb-faqs/

also for added sunday entertainment
http://www.youtube.com/watch?v=Yo8kfV9kONw

I noticed that you Dodged my request for you to explain your story, tell me why i should believe you?
"Because a million people cant be wrong, Go look at google"
They said a Very simmilar thing about God, Religion, How the earth is flat, How the sun revolves around us, how its impossible to fly, And so on.
They CAN be wrong, When i sent the BBB after my local computer repair store (fucking chop shop) they were labeld "Closed untill further notice" for atleast two weeks, (i didnt bother to check after it had passed two weeks of being Closed with a big red sign, so i dont know when they reopened)

Do i know that something interally at that business was changed? No.
Did the BBB do something? It sure as hell looked like they did

Let me know your order numbers, I will be happy to get your refund taken care of right away.