I just wanted to share my recent experience with Butterfly Labs as I see they have copped a lot of negative feedback. I bought a BFL Single second hand in a non working condition and upon contacting BFL they were happy to repair the device under warranty. They even allowed me to pull it apart and send only the base board to save on shipping. It got sent back within 2 days of arriving at their office and they have been nothing but helpful.
Thanks for sharing.
Did you read the part where BFL stole millions of dollars and failed to deliver their under-specification hardware within even 8 months or give refunds?
I would rather pay a homeless man to slap myself in the face than order from bfl again.