Let me get this straight...
1. You didn't buy directly from BFL.
2. You bought a unit made by BFL that had failed due to "water damage" not something else like a straight up product failure.
3. You got an immediate reply for RMA and they repaired it / replaced it even though you admitted you were not the original purchaser? (That is counter to the 100's of RMA complaints of paid customers in hundreds of posts in multiple locations) What year and month was your RMA?
4. That tells you, ignoring all the other threads and complaints, they are a great company that stands behind their products?
I guess your experience proves you got exceptional service. What it doesn't prove is a pattern and given the 100's of complaints posted regarding RMA, slow email response times I might question the veracity of your statement without evidence. We have seen unfortunately a sustained pattern from BFL to use multiple accounts and paid people to promote BFL. How about we see some documentation of the RMA paperwork? Pictures of the unit and the water damage and then the replacement or repaired unit?
I hate that we can't actually trust someone but given the lengths that BFL goes to spread misinformation and promote itself as reputable player in the market you just can't accept things at face value.
I see you still have yet to respond to the questions I asked about the evidence against BFL, the rude and uncalled for behavior of Josh Zerlan here on these forums and BFL forums to customer queries? Hundreds of deleted posts and banned customers? I wonder why you want to avoid that discussion at all? That is typically what many paid promoters of BFL have done in the past. That doesn't really strike me as genuine. I am not trying to argue with you if you have the evidence and I am sure that on occasion BFL has done the right thing but given the evidence it is hard to believe you can't see all the negatives.
Check this thread to see what I mean:
https://bitcointalksearch.org/topic/bfl-product-failures-underperformance-344105Here is a sample:
https://bitcointalksearch.org/topic/m.3481907we have been getting reports for DOA jalla Bfl miners crapping out . Took BFL two weeks to answer the email then consumers shipped the jalla back and weeks later still waiting. Total time mining for consumer 2 weeks .Total wait time 7 months two weeks and yet to get a return miner.
https://www.youtube.com/watch?v=EskGPF5EN4Q