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Topic: Binance Exchange - Let us grow together. Please provide us your feedback. - page 3. (Read 5496 times)

brand new
Activity: 0
Merit: 0
Good day, Will binance affected by the south korea ban this month ?

Cheers
copper member
Activity: 67
Merit: 1
Binance Exchange
Good day, Will binance affected by the south korea ban this month ?

Cheers

No. We are not personally affected by anything that happens in South Korea. However, the entire market usually reacts to this type of news.
copper member
Activity: 67
Merit: 1
Binance Exchange
So had a missing Neo deposit. Agree that Binance need to up their game with the telegram support and support tickets (and are in the process of doing this) but Binance Angel on twitter communicated very well via dm and seemed to progress the issue and all sorted now. Thank Binance angel! happy to continue using this exchange now Smiley

We really appreciate the feedback, thank you!
newbie
Activity: 1
Merit: 0
So had a missing Neo deposit. Agree that Binance need to up their game with the telegram support and support tickets (and are in the process of doing this) but Binance Angel on twitter communicated very well via dm and seemed to progress the issue and all sorted now. Thank Binance angel! happy to continue using this exchange now Smiley
erk
hero member
Activity: 826
Merit: 500
Still no word on why Cardano (ADA) withdrawals have been unavailable for over a week.

What's happening?
copper member
Activity: 67
Merit: 1
Binance Exchange
I've recently started using Binance and so far I am happy with the site, the BTC withdrawal processing times and the fact that Binance is offering better support than many other exchanges. The only issue that I'm experiencing is that the site freezes quite often during the busier trading times. I've read posts by other users who are experiencing the same problem. Is Binance looking at fixing this issue sometime in the near future?

Yes we are fixing a lot of the issues. The servers are fine and can handle the traffic, it has more to do with display issues and bugs that are being fixed.
full member
Activity: 961
Merit: 110
SweetBet.com
I've recently started using Binance and so far I am happy with the site, the BTC withdrawal processing times and the fact that Binance is offering better support than many other exchanges. The only issue that I'm experiencing is that the site freezes quite often during the busier trading times. I've read posts by other users who are experiencing the same problem. Is Binance looking at fixing this issue sometime in the near future?
copper member
Activity: 67
Merit: 1
Binance Exchange
https://www.binance.com/fees.html

New fees have been posted and updated

Please note fees will now automatically adjust daily.

hero member
Activity: 1218
Merit: 557
Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

Thank you. I can't use the website effectively either due to lag, whatever the desktop client was doing yesterday was fine, if it can be reverted back to that then I have no issues Smiley

I think their was some up gradation happening due to which many of my friends also were facing this issue of lag or not able to login . But currently they are able to login and do trades as normal. Just delete the history and login back if it can solve your problem.

Also OP - Where you supporting the fork which happened last month of segwit2x ?


If somebody can confirm should we expect the fork coins or no from Binance. Where they supporting it and if yes when can we expect it?
sr. member
Activity: 1002
Merit: 250
This is getting ridiculous now, I am trying to withdraw my coins but recent trades are not updating, it says I have more of one coin when I know I don't because I just traded it an hour ago yet it won't let me withdraw or trade the amount showing. There is conflicting information being showed to me, on the exchange it shows I don't have any of the coin I traded because the trade was successful yet in the withdraw/deposit section it says I still have all of that coin and it has not yet updated my ETH from the earlier trade, I need help before I lose more money from this broken exchange.

This issue is being addressed and we apologize for the inconvenience.

https://twitter.com/binance_angel/status/950471294100885504
So how about my issue( don't receive SMS code to log in)? I contacted your support and sent 4 tickets about it, 5 days passed and I still not log in.
ticket #451474
sr. member
Activity: 868
Merit: 259
Binance_Angels, what are the prerequisites for a cryptocurrency to be listed in Binance? I know there is a voting process for publicity's sake but I dont think thats the sole basis of having them listed.

Do you developers of a coin have to pay your exchange? But that sounds counterproductive to ask for payment from real open source projects, dont you think?

A core member of your dev team needs to contact us officially using this form.

https://goo.gl/forms/jwjm8SClOYEuC8hr1

All the best in your project.  Cool

But what if the project is a real open source cryptocurrency project? Something like BTC. You know theres no CEO or Founder/Cofounder in BTC, right? Unless Satoshi Nakamoto came out of hiding and signed that form to list BTC, how can other smaller open source altcoins be listed in your exchange.

I am talking about Burst which has released its new Dymaxion whitepaper last month.
copper member
Activity: 67
Merit: 1
Binance Exchange
This is getting ridiculous now, I am trying to withdraw my coins but recent trades are not updating, it says I have more of one coin when I know I don't because I just traded it an hour ago yet it won't let me withdraw or trade the amount showing. There is conflicting information being showed to me, on the exchange it shows I don't have any of the coin I traded because the trade was successful yet in the withdraw/deposit section it says I still have all of that coin and it has not yet updated my ETH from the earlier trade, I need help before I lose more money from this broken exchange.

This issue is being addressed and we apologize for the inconvenience.

https://twitter.com/binance_angel/status/950471294100885504
legendary
Activity: 1764
Merit: 1012
What I like about Binance is the Jigsaw Puzzle instead of Captcha. Too many sites are adding captcha these days and it's really annoying as it has multiple parts.. so thanks for that

Also I like that there is a phishing information on the log in page. Helps to remind to always check the URL.

Agree that they need to work on the graph representation and UI though.

About that jigsaw puzzle. When i make it very fast sometimes it says monster eat the image or something like that. Why is it happening?
newbie
Activity: 35
Merit: 0
This is getting ridiculous now, I am trying to withdraw my coins but recent trades are not updating, it says I have more of one coin when I know I don't because I just traded it an hour ago yet it won't let me withdraw or trade the amount showing. There is conflicting information being showed to me, on the exchange it shows I don't have any of the coin I traded because the trade was successful yet in the withdraw/deposit section it says I still have all of that coin and it has not yet updated my ETH from the earlier trade, I need help before I lose more money from this broken exchange.
newbie
Activity: 35
Merit: 0
I'm going to have to use another exchange, orders are not showing up so they seem cancelled when I have tried to cancel them but in reality the lag has caused them to go through but not show any changes in balance. I cancelled a buy order and this happened, it showed my order was cancelled, showed no transactions history and showed my balances had not changed.

I then go to buy another coin later on in the day and I see my ETH balance is down, only then did the previous balances and trades show up, by then it was too late though, the coin had tumbled and I had lost a lot of money because of the lag of the binance desktop client. Its a shame because I like your app when its working but its unusable now for me, hope you get it fixed soon.
newbie
Activity: 94
Merit: 0
Yeah id like give feedback:

I havent been able to withdraw anything for almost a week now. The daily withdrawal limit stays at 0 btc even tho i havent withdrawn a penny during this time. Whats up with this?

Have you enabled 2FA? This is needed to withdraw funds.

Oh yes i have 2FA and i was succesfull withdrawing before. Then all of a sudden the limit just stopped resetting.
member
Activity: 204
Merit: 10
Pls ignore Warning. Cyberbullying in progress.Sad.
What I like about Binance is the Jigsaw Puzzle instead of Captcha. Too many sites are adding captcha these days and it's really annoying as it has multiple parts.. so thanks for that

Also I like that there is a phishing information on the log in page. Helps to remind to always check the URL.

Agree that they need to work on the graph representation and UI though.

thanks for the honest feedback. much appreciated. And yes, are aware of your concerns are working on it.    Cheesy

all the best in your trades today.  Cool
member
Activity: 204
Merit: 10
Pls ignore Warning. Cyberbullying in progress.Sad.
Binance_Angels, what are the prerequisites for a cryptocurrency to be listed in Binance? I know there is a voting process for publicity's sake but I dont think thats the sole basis of having them listed.

Do you developers of a coin have to pay your exchange? But that sounds counterproductive to ask for payment from real open source projects, dont you think?

A core member of your dev team needs to contact us officially using this form.

https://goo.gl/forms/jwjm8SClOYEuC8hr1

All the best in your project.  Cool
newbie
Activity: 98
Merit: 0
What I like about Binance is the Jigsaw Puzzle instead of Captcha. Too many sites are adding captcha these days and it's really annoying as it has multiple parts.. so thanks for that

Also I like that there is a phishing information on the log in page. Helps to remind to always check the URL.

Agree that they need to work on the graph representation and UI though.
sr. member
Activity: 868
Merit: 259
Binance_Angels, what are the prerequisites for a cryptocurrency to be listed in Binance? I know there is a voting process for publicity's sake but I dont think thats the sole basis of having them listed.

Do you developers of a coin have to pay your exchange? But that sounds counterproductive to ask for payment from real open source projects, dont you think?
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