Binance Exchange - Let us grow together. Please provide us your feedback. - page 4.

CryptoNews1

newbie

Activity: 98

Merit: 0

Quote from: Itsmylife on January 07, 2018, 11:07:32 PM

Quote from: Binance_Angels on January 07, 2018, 03:28:01 PM

Quote from: Itsmylife on January 07, 2018, 07:13:49 AM

This is worst exchange site I have ever seen. They asked me enable 2 FA Authentication to withdraw. Its okay, so I did it. Every thing worked well in the first day, then in the seconds day I no longer receive SMS code to login . I tried to contact supporters, it costed me 2 days to get response and what did I get? Nothing, they said that SMS will come later, LOL I must wait again and I dont know when will they read my ticket to reset my 2 FA Authentication. What the hell of this service?

We put a disclaimer on the webpage stating SMS is for Chinese residents only. Are you a Chinese resident with phone number located out of China? Please talk to our support on our Telegram channel to get your ticket looked at faster.

my location is on your supported-SMS-countries list. And everything worked well on the first day, but then I have never received SMS code again. I tried to contact your supporters but only one supporter answer me and the result I got is waiting to get SMS code LOL

) I must wait how long?

Hey mate I recommend using Google Authenticator - much easier to use and reliable. I had issues with SMS verification in the past as well. And don't get me started if you move to different country or want to log in from overseas. Just change your 2FA verification to Authenticator and you will be good to go.

Itsmylife

sr. member

Activity: 1002

Merit: 250

Quote from: Binance_Angels on January 07, 2018, 03:28:01 PM

Quote from: Itsmylife on January 07, 2018, 07:13:49 AM

This is worst exchange site I have ever seen. They asked me enable 2 FA Authentication to withdraw. Its okay, so I did it. Every thing worked well in the first day, then in the seconds day I no longer receive SMS code to login . I tried to contact supporters, it costed me 2 days to get response and what did I get? Nothing, they said that SMS will come later, LOL I must wait again and I dont know when will they read my ticket to reset my 2 FA Authentication. What the hell of this service?

We put a disclaimer on the webpage stating SMS is for Chinese residents only. Are you a Chinese resident with phone number located out of China? Please talk to our support on our Telegram channel to get your ticket looked at faster.

my location is on your supported-SMS-countries list. And everything worked well on the first day, but then I have never received SMS code again. I tried to contact your supporters but only one supporter answer me and the result I got is waiting to get SMS code LOL

) I must wait how long?

ConanTheHODLer

newbie

Activity: 35

Merit: 0

Quote from: bitcoinisbest on January 07, 2018, 08:28:29 AM

Quote from: ConanTheHODLer on January 07, 2018, 02:30:18 AM

Quote from: Binance_Angels on January 06, 2018, 11:17:01 PM

Quote from: ConanTheHODLer on January 06, 2018, 10:53:59 PM

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

Thank you. I can't use the website effectively either due to lag, whatever the desktop client was doing yesterday was fine, if it can be reverted back to that then I have no issues

I think their was some up gradation happening due to which many of my friends also were facing this issue of lag or not able to login . But currently they are able to login and do trades as normal. Just delete the history and login back if it can solve your problem.

Also OP - Where you supporting the fork which happened last month of segwit2x ?

Please see my previous post, I deleted the entire app and reinstalled. Also its not a log in issue, that works fine, its an issue on the website and also on the desktop client where currency information, graphs and switching between currencies lags so bad that what you see on screen and make a decision based on isn't always what actually happens. It was fine a couple of days ago, now its got to the point where either are unusable. On top of that I have now decided to withdraw at least half of my funds so I can use them elsewhere as they are sitting useless in Binance, I am trying to withdraw with NEO and it has been stuck on 3 confirmations for an hour.

Binance_Angels

copper member

Activity: 67

Merit: 1

Binance Exchange

Quote from: Topy on January 07, 2018, 03:02:07 PM

Yeah id like give feedback:

I havent been able to withdraw anything for almost a week now. The daily withdrawal limit stays at 0 btc even tho i havent withdrawn a penny during this time. Whats up with this?

Have you enabled 2FA? This is needed to withdraw funds.

Binance_Angels

copper member

Activity: 67

Merit: 1

Binance Exchange

Quote from: Itsmylife on January 07, 2018, 07:13:49 AM

This is worst exchange site I have ever seen. They asked me enable 2 FA Authentication to withdraw. Its okay, so I did it. Every thing worked well in the first day, then in the seconds day I no longer receive SMS code to login . I tried to contact supporters, it costed me 2 days to get response and what did I get? Nothing, they said that SMS will come later, LOL I must wait again and I dont know when will they read my ticket to reset my 2 FA Authentication. What the hell of this service?

We put a disclaimer on the webpage stating SMS is for Chinese residents only. Are you a Chinese resident with phone number located out of China? Please talk to our support on our Telegram channel to get your ticket looked at faster.

Topy

newbie

Activity: 94

Merit: 0

Yeah id like give feedback:

I havent been able to withdraw anything for almost a week now. The daily withdrawal limit stays at 0 btc even tho i havent withdrawn a penny during this time. Whats up with this?

bitcoinisbest

hero member

Activity: 1218

Merit: 557

Quote from: ConanTheHODLer on January 07, 2018, 02:30:18 AM

Quote from: Binance_Angels on January 06, 2018, 11:17:01 PM

Quote from: ConanTheHODLer on January 06, 2018, 10:53:59 PM

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

Thank you. I can't use the website effectively either due to lag, whatever the desktop client was doing yesterday was fine, if it can be reverted back to that then I have no issues

I think their was some up gradation happening due to which many of my friends also were facing this issue of lag or not able to login . But currently they are able to login and do trades as normal. Just delete the history and login back if it can solve your problem.

Also OP - Where you supporting the fork which happened last month of segwit2x ?

Itsmylife

sr. member

Activity: 1002

Merit: 250

This is worst exchange site I have ever seen. They asked me enable 2 FA Authentication to withdraw. Its okay, so I did it. Every thing worked well in the first day, then in the seconds day I no longer receive SMS code to login . I tried to contact supporters, it costed me 2 days to get response and what did I get? Nothing, they said that SMS will come later, LOL I must wait again and I dont know when will they read my ticket to reset my 2 FA Authentication. What the hell of this service?

ConanTheHODLer

newbie

Activity: 35

Merit: 0

Quote from: Binance_Angels on January 06, 2018, 11:17:01 PM

Quote from: ConanTheHODLer on January 06, 2018, 10:53:59 PM

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

Thank you. I can't use the website effectively either due to lag, whatever the desktop client was doing yesterday was fine, if it can be reverted back to that then I have no issues

Binance_Angels

copper member

Activity: 67

Merit: 1

Binance Exchange

Quote from: ConanTheHODLer on January 06, 2018, 10:53:59 PM

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

I am going to push this to our technical staff and see what is going on (if they're not already aware). Thank you for bringing this to our attention! I am sorry you are having technical difficulties, please use the website temporarily while we figure out what is going on.

ConanTheHODLer

newbie

Activity: 35

Merit: 0

Just uninstalled, restarted computer, reinstalled, updated and still the same, its almost unusable at the moment. Still stuck in BTC pair column when I click ETH column and vice versa. Needs to be fixed asap as its not trustworthy at all in this state.

erk

hero member

Activity: 826

Merit: 500

Why have Cardano (ADA) withdrawals been disabled for the past week?

I full wallet re-sync on the Cardano block chain only takes an hour or two, it's not that large yet.

ConanTheHODLer

newbie

Activity: 35

Merit: 0

Anyone else having issues with Binance desktop client being slow today? Even the candlestick graphs and buy/sell orders won't load at all but the website version still works (although still slow). The desktop app was working perfectly yesterday, something to do with a new update or server issue? Its unusable right now while everything else on my computer works perfectly fine.

Nuvie

member

Activity: 204

Merit: 10

Pls ignore Warning. Cyberbullying in progress.Sad.

Quote from: premium_domainer on January 05, 2018, 12:02:55 PM

Quote from: Binance_Angels on January 04, 2018, 12:59:22 PM

New user registration will be temporarily disabled

https://twitter.com/Binance_Angel/status/948960148604760064

It is better doing this kind of thing before everything out of control. Look at bittrex they were too late and now they are bleeding heavily.

We do understand your concern. Be rest assured we are working on it swiftly and carefully. Registrations will be restored as soon as possible without the slightest ado. Thank you for using Binance. We do appreciate the support. Cool

premium_domainer

legendary

Activity: 1764

Merit: 1012

Quote from: Binance_Angels on January 04, 2018, 12:59:22 PM

New user registration will be temporarily disabled

https://twitter.com/Binance_Angel/status/948960148604760064

It is better doing this kind of thing before everything out of control. Look at bittrex they were too late and now they are bleeding heavily.

Binance_Angels

copper member

Activity: 67

Merit: 1

Binance Exchange

New user registration will be temporarily disabled

https://twitter.com/Binance_Angel/status/948960148604760064

Binance_Angels

copper member

Activity: 67

Merit: 1

Binance Exchange

Due to user growth there will be a server update. Please note you will not be able to deposit or withdraw and trading will be suspended during this time.

https://twitter.com/binance_2017/status/948519848681750530

Binance_Angels

copper member

Activity: 67

Merit: 1

Binance Exchange

Quote from: _cryptomuscle on January 03, 2018, 01:27:33 AM

What day is the scheduled BNB buyback/burn this month? Thanks!

Middle of this month, no exact date yet

_cryptomuscle

newbie

Activity: 3

Merit: 0

What day is the scheduled BNB buyback/burn this month? Thanks!

Binance_Angels

copper member

Activity: 67

Merit: 1

Binance Exchange

https://twitter.com/cz_binance/status/948266362647953408

https://cryptocoin.news/analysis/why-binance-is-the-number-one-cryptocurrency-exchange-exclusive-interview-with-changpeng-zhao-aka-cz-5180/

Topic: Binance Exchange - Let us grow together. Please provide us your feedback. - page 4. (Read 5496 times)