Topic: Binance Exchange - Let us grow together. Please provide us your feedback. - page 5. (Read 5496 times)

https://medium.com/digital-alchemy-holdings/binance-the-fastest-profitable-unicorn-in-history-d71dc659dc44

Binance Coin is probably the best investment out there. 1 million new users in 7 days!! 4 BILLION daily volume. DAFUCK. Binance Coin only listed at a market cap of 1/5th of the DAILY volume! HOLY COW....

Thank you all for your feedback. It's great openness and honesty. Do know your concerns will be treated with the utmost urgency. Thanks for using binance. Exchange the world in one easy click.

I've had many people asking about the dust issue on Binance.


We are well aware of this issue and have taken your concerns seriously. We are working extremely hard and diligently to solve this issue.

We are constantly working on improving our platform, IOS / Androip apps, and rolling out new features. In regards to the web exchange UI I am curious to know if this occurs in Basic or Advanced view? Some have complained of basic running extremely slow while others have stated Advanced works just fine. This is another issue we will need to look into.

Thank you for providing your feedback!

Your Exchange is too good and even better than bittrex because you have the additional feature of the mobile app. Try to improve and fix bugs in your mobile app with advent of smartphone technology people like exchanges which provide services on a finger tap. Moreover the web exchange UI also lags a bit. I don't know whether its my processor or it is slow in general because no other exchange does that problem.

Binance's Stance on Bitcoin Forks:

For future hard forks of Bitcoin, Binance will take a snapshot at the time of fork. After the forked blockchain and wallet are available and stable, Binance will credit the forked coins to users and allow 7 days to withdraw their forked coins. For trading on Binance, the forked coin will go through the same strict listing review process as any other coin. It will not be listed by default. Going forward, we foresee there will be many forked coins of BTC. Binance does not support forking simply for the sake of forking.

For more details: Binance's Policy on Future Bitcoin Forks (https://support.binance.com/hc/en-us/articles/115002793151)

I thought you said that you will give every forks but won't list them unless it is something big and give a withdrawal period after blockchain is up. But you didn't give bitcoin god and segwit2x (they are probably not that good). Any change on that policy?

I understand where you're coming from but please realize our company image is on the line each time a user allows their account to get hacked due to being a soft target. We do not want accounts getting compromised which is why we provide users with strict guidelines in order to gain full access to our services. 1FA is extremely risky for both the user and the exchange as it allows hackers to steal funds from the account which becomes a tragic issue for both parties.



Your voice has been heard and I've forwarded this through proper channels. Thank you for your kind words!



We are always looking to expand our coins. Obviously, I am unable to discuss any future plans on any coin listing but if the core team has submitted a listing request then it will be reviewed.



Thank you for using our exchange! The person who uses your referral does not pay additional fees.

Been thrilled with service. I think that referral program is truly a force to be reckoned with. Just to clarify, the person who is the referee does not pay additional fees for you to receive the referral commission? I just wanted to make sure they're not overpaying just because I gave them the link.

Would like to ask whether there are plans to include MAID coins in your exchange.
ATM only poloniex is the place to go.
thanks

Please consider having a look at the VeChain (VEN) withdrawal fees. Its 5 tokens and it being 2+ usd its getting a bit out of hand. You're running the new years promo with the them and all. Thank you!

..oh and congrats on being the new number one crypto currency in the world! Awesome job! 

I have been referred this afternoon to Binance after reading a lot of good feedback here and there. As Binance the new flower of crypto exchanges growing at an amazing rate, etc....

The site looks good with an interesting UI, I have not used so far because:
I have been told that we need to set up 2fa to be able to withdraw. While I understand you are taking security user seriously, it would be nice if you don't force users to have 2fa enabled. A simple warning can be enough, if something happens it's the responsibility of the user.
2FA something I hate, and SMS?  Will I receive a SMS each time? Holy! I am going to receive more SMS from Binance than ladies...

I will add the 2fa SMS but it's really because I am planning to be active in, but again it could be great if we are not forced to use 2fa.
It's not a complaint but just a suggestion

They have lots of erc20 tokens listed.

But you want them to list shitty airdrop tokens or every token on ethereum chain i don't think it is likely.

Any plans to list ERC-20 tokens? Etherdelta seems only exchange with these so have a monopoly. A bit of competition would be good.

Hi, binance is my favorite exchange I would like to welcome a lot of graph settings for example Bitfinex.
I would also add a button to hide the volume table and to preview the transaction becaouse it can slow PC or notebook with less memory. these life tables use this more memory.
Otherwise I'm happy

Withdrawals are quick and effortless! Please let us know how else we can help and thank you for the kind words!

I Moved from another exchange to here (due to some things) and I can totally say I'm satisfied for now! I haven't withdraw yet but so far this exchange is really good. Keep growing binance! I hope the withdrawal is fast :p

For security reasons we won't be able to manually transfer over the forum. Since you can't access telegram to speak to a live rep then I suggest you update your ticket or submit a new one to completely reset the Two-Factor Authentication through the Official Binance webpage so you can gain access to your account.

"Resetting Two-Factor Authentication

For anyone that needs to reset their 2FA, you will need to open a support ticket (https://support.binance.com/hc/en-us/requests/new). If you already have, please attach the following to it:

1) The front your ID card or passport, with the personal information clearly visible.

2) A picture of the back of your ID card. If using a passport, include a picture of the cover.

3) A picture of yourself with the current date/time on a handwritten note, including your request ("Reset 2FA"), with the front side of your ID card clearly visible.

After you have completed this, we will reset your 2FA as soon as we are able. Once reset, you will be unableto withdraw for 48 hours. This is for the security of your account."

You can then provide me with the ticket number and I will notify live support to quickly resolve this issue.

More information about the 2FA error

https://www.reddit.com/r/binance/comments/7iceev/attention_issues_with_2fa_please_read/

First and foremost, if you are experiencing issues with 2FA (Two-Factor Authentication) and you are using the Google Authenticator application, you should attempt to sync your clock in the app settings before reading any further. Please read My Google Authenticator codes aren’t working (Android) for instructions on how to do this.

If you do not know how to configure or use Two-Factor Authentication, please read our article entitled "Securing Your Binance Account with Two-Factor Authentication" for a tutorial crafted specifically for our exchange (courtesy of /u/Matador_BNB).

If you have enabled 2FA and you are still experiencing issues, you will need to open a support ticket to have it disabled.

Once the ticket is open, you will receive an automated response e-mail. Your ticket number is the 6-digit number toward the end. To add any more comments or attachments to the ticket, simply respond to the e-mail.

After opening a ticket, please attach the following to it:

1) The front your ID card or passport, with the personal information clearly visible.

2) A picture of the back of your ID card. If using a passport, include a picture of the cover.

3) A picture of yourself with the current date/time on a handwritten note, including your request ("Reset 2FA"), with the front side of your ID card clearly visible.

After you have completed this, we will reset your 2FA as soon as we are able. Once reset, you will be unable to withdraw for 48 hours. This is for the security of your account.

To ensure the quickest response, please do not create more than one ticket. You may post your ticket number here once you have added all three attachments and we will address it as time allows.

Sorry telegram not works here,maybe it is possible to manage manuall transfer done by your support
It is 1800 centra only

Thanks for your support

Thank you for the kind words!