1) I have no idea why they want id - 
2) If you want to pay a bill more then 1000 EUR you should do it in multiple transactions - But how to convince a merchand that I need to split the payment in 2 parts without arousing suspicion?
3) Our overrulling company name Shopem - Excellent! I hope you won't change it to Bitbill or sth. in future.
2) If you want to pay a bill more then 1000 EUR you should do it in multiple transactions - But how to convince a merchand that I need to split the payment in 2 parts without arousing suspicion?
3) Our overrulling company name Shopem - Excellent! I hope you won't change it to Bitbill or sth. in future.
2) Because we do most of the payments manually we will see that you made two transactions to the same bank account and reference and we will combine them.
3) We are not planning to
I can confirm that they intervene manually regularly. You don't even have to mention a problem, they come back to you. Their support is fine.
, got the negative surprise of the strange behaviour of bitcoin exchanges taking fees from the amount you want to withdraw. Imagine an ATM where you say you want $100 and you get $99.5 out of it. 
