Hello!
You cant just post a statement saying '' Im gonna screw you over'' and leave.
This has to be the most ridiculous statement ever written.
I Didn't play on sportsbet and didn't use bitcasino nor did my friend. You have been holding on this accusation for a long time now.
You claim the deposits are 0.988 BTC in total and the winning are 2.17 BTC in total,
http://i.epvpimg.com/dXaGgab.pnghttp://i.epvpimg.com/6bC2gab.pngTotal amount of withdrawals: 3.195 BTC
Both these transactions were confirmed on the blockchain which means there hasn't been any ''double spending activity'' as to the accusation of ''two other accounts'' i'd like to see that proven in a court of law.
As to the sarcasm on ''the buddy'' , both accounts have gone full KYC and have been verified accordingly .
I'm willing to settle on a return of deposits because i feel that without any court case bitcasino.io will never voluntary settle with paying what they owe me.
The best.
Quote from: Bitcasino.io Support on June 22, 2020, 09:04:06 AM
Hi guys!
I let the fraud prevention team look into this complaint and it was found that the user was in relation to one other Sportsbet and two other Bitcasino accounts registered between April 1st and April 7th 2019.
Our fraud prevention team used device data and blockchain analysis technologies to determine that this and one other registered account "the buddy" are confidently related to two other accounts that double-spent bitcoin deposits in the sum of 2.75 BTC. As a result, these accounts saw the confiscation of their deposits in the sum of 0.988 BTC and voiding of their winnings in the sum of 2.17 BTC.
This action was taken in accordance with our terms and conditions:
5.19. If we determine, in our sole discretion, that you are using the "Double Spend" methodology, Bitcasino.io shall void all bets and winnings. Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
As the techniques applied within this investigation are proprietary and as disclosing these details publically could potentially diminish their effectiveness in combating bad actors whose intent is to abuse or exploit our systems, we urge the user to file a formal complaint through our licensor.
Regards,
Karl
Bitcasino.io
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Dear Sir/Madam,
Thank you for contacting Curaçao eGaming.
We have copied in the Operator representative to handle your complaint.
The Operator in copy is requested to provide you and Curaçao eGaming with an update regarding this particular complaint, no later than 7 days of this notice, in order to remain compliant.
Please note that this must be the only communication thread on the matter. Any other threads or channels of communication will be ignored. It is also mandatory to keep all recipients in the thread at all times.
Awaiting the Operator’s response.
Best Regards,
Curacao eGaming
Complaint has been written for a normal statement !