Topic: Bitcasino.io blocked account - 1.2kk trx - page 2. (Read 593 times)
Still no email response, ill open scam accusation topic at monday.
Is there a bitcasino.io representative on the forum?
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Hi CardsMoney,
I got your username and I will give it a look.
Cheers,
Karl
Bitcasino.io
I will hope that you problem can be resolved as soon as possible as there is a representative already that responds to your post.
If you have not done anything wrong then I am sure that your problem will be solve right away as they will surely fix it if they want to clear their part in order to avoid damaging their reputation.
If you have not done anything wrong then I am sure that your problem will be solve right away as they will surely fix it if they want to clear their part in order to avoid damaging their reputation.
I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
For that amount, they'll ask that much? wait until they will respond to your email.If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
They have already acknowledged your complain through this thread. And for the meanwhile, lock this thread and wait until they clear your complain or until they have an answer to your problem.
Is there a bitcasino.io representative on the forum?
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Hi CardsMoney,
I got your username and I will give it a look.
Cheers,
Karl
Bitcasino.io
Thank u, im waiting on email response.
Told yah, they would not destroy their reputation, so you will just have to wait for their response now, hopefully your problem will be solve the soonest.
Good luck!
Is there a bitcasino.io representative on the forum?
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Hi CardsMoney,
I got your username and I will give it a look.
Cheers,
Karl
Bitcasino.io
Thank u, im waiting on email response.
I believe Bitcasino.io wouldn't tarnish their reputation in exchange for a handful of a shitcoin.
Anyway, if you're losing patience over them, as a VIP client having only 1.2k of TRX stuck in your wallet, you could always forget about them and jump ship to another reputable casino.
Anyway, if you're losing patience over them, as a VIP client having only 1.2k of TRX stuck in your wallet, you could always forget about them and jump ship to another reputable casino.
afaik trx isnt a sh*t coin but it still up you if you consider it but i like your advice here . 2weeks is really alot and enough to move on , if this problem happen to me i probably loose patience and move on to another casino that can treat me better . whats more suck is that he is already a vip and vip means verry important person but its funny that he was like treated as an ordinary costumer . the amount is small and the casino dont bother to return it but how much more if the amount lost is higher ?
I hold Tron and I don't consider it a shitcoin it's far from being a shitcoin and even if it's a small amount it should be addressed, no need to transfer to another gambling site and leave it like that if since it was already posted it should be address this is for the reputation of Bitcasino, their players and for those who wants or looking to play on Bitcasino.
Is there a bitcasino.io representative on the forum?
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Hi CardsMoney,
I got your username and I will give it a look.
Cheers,
Karl
Bitcasino.io
I believe Bitcasino.io wouldn't tarnish their reputation in exchange for a handful of a shitcoin.
Anyway, if you're losing patience over them, as a VIP client having only 1.2k of TRX stuck in your wallet, you could always forget about them and jump ship to another reputable casino.
Anyway, if you're losing patience over them, as a VIP client having only 1.2k of TRX stuck in your wallet, you could always forget about them and jump ship to another reputable casino.
afaik trx isnt a sh*t coin but it still up you if you consider it but i like your advice here . 2weeks is really alot and enough to move on , if this problem happen to me i probably loose patience and move on to another casino that can treat me better . whats more suck is that he is already a vip and vip means verry important person but its funny that he was like treated as an ordinary costumer . the amount is small and the casino dont bother to return it but how much more if the amount lost is higher ?
I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
I don't know why they are not accepting passport that was mostly use by user in different website that as KYC .maybe ,you just sent it blured that's why they are not accepting it try to upload again with clear images or videos .
If you are VIP members the one you lost is just small amount for them to blocked your account.
I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
If this is not resolved in three weeks then create a scam accusation, there should be a time limit if they are going to address the issue, if the case in scam sections it will put doubt in their status and they will have to answer, of course, it's their right not to, but it cast doubts on how they handle cases like this.
I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
Forget about the thought that the site is being a scam for now. I believe Bitcasino.io wouldn't tarnish their reputation in exchange for a handful of a shitcoin.
But this one is certainly a reflection of their poor support system. Moreover, while this is not a strange case in terms of casinos suddenly blocking accounts of users until and unless KYC is passed, this paints Bitcasino.io rather badly as users would now feel uncertain about their non-KYC gambling services.
With this as precedent, the site suddenly requiring submission of personal information, gamblers highly treating anonymity as a must might be discouraged.
Anyway, if you're losing patience over them, as a VIP client having only 1.2k of TRX stuck in your wallet, you could always forget about them and jump ship to another reputable casino.
I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.
Bitcasino good casino, with big limits, but this situation very strange.
If chat support replied to your querries, i do think they can give you an answer immediately on how will you settle your account. Hope the representative here will see your message asap and let us know so we can guide you to start a thread in scam accusations.
bitcasino thread
Hope it will settle soon.
bitcasino thread
Hope it will settle soon.
Is there a bitcasino.io representative on the forum?
Go to their ANN thread as stated by other members above. Follow the suggestion, if they will not reply then that is the time to create a scam accusation as they will surely answer it if there is a valid basis as that will ruin their reputation.
Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.
They they state the reason why your account was block?chat support said i have waitinig, i start think its scam.
All proofs and screens can load, its not joke.
Load where? are you trying to upload some pictures of your evidence in the forum?
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I also agreed that Bitcasino was among the long existing and reputable casinos so solving this issue shouldn't be a problem but I think their support response is somehow slow because 95% of all gamblers usually feel unrest until their fund issue is resolved especially when it withdrawal issue.
With that been said, @CardsMoney I'm curious and want to know how you know this is the right place to report the issue?
With that been said, @CardsMoney I'm curious and want to know how you know this is the right place to report the issue?
Bitcasino.io is one of the trusted gambling platform, you can be sure of getting the issues solved at the earliest. Till date you haven't got any information regarding the reason to block your account. Do you find anything wrong done by you while gambling. One more thing, check your bet history once. Because I encountered an issue, suddenly all my funds got washed away. I requested support and finally its my mistake, unknowingly I've pressed the max tab before placing the bet.
^ That's definitely right, they are here for how many years and I also witnessed different baseless and pointless against them but in the end, it will end up solved. Just like what happened the last couple of the month, https://bitcointalksearch.org/topic/bitcasinoio-171btc-winner-discussion-5260832 and this, https://bitcointalksearch.org/topic/open-discussion-won-171-btc-and-settled-for-48-btc-5260827. We think and sounds true that the complainant is a victim but the fact the real victim is Bitcasino with the bugos strategy. However, if OP can compiled a good proof then, OP is good to post in scam accusation board, but if did not have, that is again useless. 
I think it's best for you to put all the evidence about your account being locked on their site if they don't give you any highlight about your account or if they don't give it back to you. You know if you have solid proof about your claim, most of the members in the community will be on your side and their site will be red marked all over the internet. If they don't want to be closed forever they better fixed your issue or else they will rain with countless bad reviews.
Wrote in pm to Bitcasino and in their tread, added screenshot.
Wait for them to respond, they are active in the forum and for matters like this, they'd be happy to help you out. Just be patient and they'll be addressing your concern once they've read your complain.
The amount is not really that huge for them not to address it only 1200 Tron but it's still worth it to claim if you are a gambler any amount will do, and besides Tron is a good coin I'm sure it will be taken care of I have not seen a lot of complaints on Bitcasino.io and they have an active campaign here.
I haven't mentioned the amount of TRX because what's more important is that they'll help any complain regardless of the amount. As long as there's no fault from the customer.
Bitcasino.io is one of the trusted gambling platform, you can be sure of getting the issues solved at the earliest. Till date you haven't got any information regarding the reason to block your account. Do you find anything wrong done by you while gambling. One more thing, check your bet history once. Because I encountered an issue, suddenly all my funds got washed away. I requested support and finally its my mistake, unknowingly I've pressed the max tab before placing the bet.
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