Avoid Bitcasino.io They are robbing people. Clearly from the picture I was unable to see the cards I was dealt. I also wasn't able to hit or stand, and was timed out. This caused me to lose the hand without any action. I went to support for help and was told they had to investigate the hand. Upon investigation they sent me the follow. This is complete BS. How can I play a hand that I can see, hit or stand?
Thanks again for contacting us regarding a bet you made in BlackJack.
I just wanted to follow up and inform that after game provider gameplay check they have confirmed that all rounds completed successfully and there were no issues found as per reported hand ID.
We are sorry for any inconvenience caused
For any other questions or assistance just hit ‘Reply’ and let me know. I’d be happy to help further.
Cheers,
Artur
http://i63.tinypic.com/j93er7.pngIt looks like the central america live casino table.
But you had no video feed because the background was black.
That shows how shoddy a provider they are using just like Cloudbet. These casinos using them as a third party provider ruins the players chances of winning just like you say.
I have had the same thing happen to me but it was the pitboss there that caused me to lose two 100mbtc hands when she told their technical support person to cut off my connection by blocking my access to their casinos tables. IN A MIDDLE OF A HAND!
Isn't that an outrageous thing to do?
I would suggest these casinos to stop using that ezugi casino from central america as they are a bunch of cheaters and stealers towards the players who go there as soon as they see you are winning they will play their tricks to avoid you from a big win and allow you win only the smaller wagers and bets to keep playing their fleecing game that they are doing.