Sent on April 19th 2014
Hi
As noted in our daily update and in our mass message sent out earlier today, we are working on a reduced schedule this weekend. Our support staff is out of the office and we are only responding to urgent requests.
If you have a pending deposit that has not yet appeared in your account, we ask that you wait at least 24 hours before sending a request. In most cases it will be added before that time comes.
Adam
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giletto on 18/04/2014 11:55:30
I send at 0.1 Bitcoin to my account in btc-arbs, got 13 confirmations already, but don't get it here in my account? What is the problem, why need that long time and is not here already after 6 confirmation?!
Here is the TX: fba5dc8c2c94cf324bad6473eeaac9574685e447eec57a759222e6af976dc7fd
Obviously long time send and arrived, with 157 confirmations!