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Topic: BITCOIN GROWTH FUND! - page 4. (Read 16232 times)

newbie
Activity: 11
Merit: 0
July 03, 2017, 02:27:01 PM
BGF Team,

why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.

Please fix this rapidly, because this is clearly undermining your credibility !

Kind regards
newbie
Activity: 2
Merit: 0
July 02, 2017, 03:48:11 PM
BGF Team -

It has been too long since I made the request to withdraw my btc from your site. Please allow the transaction to go through in a timely manner!
Address is: 1PNcTcob4z3tLznziUN9H291eFMYepeXVd

Thank you
newbie
Activity: 2
Merit: 0
July 02, 2017, 10:42:48 AM
Dear All,

We can understand the concerns people have here for not being getting their transactions complete end to end & getting the MCAPs in their accounts. We would like to explain few scenarios which lead not to auto credit MCAPs in your account:

1.) Short Paid: When you make the transaction for the specified amount shown in the invoice, few wallets send less amount to us after deducting the transaction fee which in turn mark the payment as Short paid & it doesn't map with the invoice & hence no auto credit of MCAPs in your account.

2.) Paid after time-out: We keep an invoice live for an hour duration, so if any payment made after the expiry time will mark the transaction as "paid after time-out" & hence no auto credit of MCAPs in your account. This can occur sometimes when a user made the transaction after the expiry time intentionally or they use some wallets which send out the transaction after some time.

We hope that above points might help you in understanding for not having the MCAPs in your account even after getting confirmation on the blockchain.

We would like you to request that if any such cases are there, please send an email to [email protected] with the following details:

BGF username:
Invoice id:
Transaction id:
No of MCAPs:


This will help support team at BitcoinGrowthFund to address your queries with the minimum possible time.

Thanks & Regards,
Team BGF

Hi BGF Team,

My trade bids are not taking place at all, i have raised a support ticket also for the same but no response, i bid to buy the tokens for certain amount say (.0018 BTC/MCAP), today, yesterday and day before yesterday also, price went down to .0015 BTC/MCAP also, but still your trade system did not buy the tokens for me, please check and resolve it ASAP, my ticket no. is - 4736

Thanks!

Dear @ eankit,

We hope that the response for your ticket answers your question. Looking forward to help you further if you have any questions.

Thanks & Reagrds,
Team BGF


Hi BGF Team,

My BTC withdrawal has been pending for a while. Will someone please look into this so that I can get my money sent to my wallet? The address is: 1PNcTcob4z3tLznziUN9H291eFMYepeXVd

Thanks
newbie
Activity: 5
Merit: 0
June 30, 2017, 03:22:55 AM
Hello BGF Team
 
It has been over 6 days and I have had no response to my ticket #4770. With such slacky interaction and lingering issues it is hard to keep believing in the integrity of an entity. Hope to hear soon from you guys. Utterly frustrating experience.

thanks
newbie
Activity: 59
Merit: 0
June 29, 2017, 04:27:14 AM
Dear All,

We can understand the concerns people have here for not being getting their transactions complete end to end & getting the MCAPs in their accounts. We would like to explain few scenarios which lead not to auto credit MCAPs in your account:

1.) Short Paid: When you make the transaction for the specified amount shown in the invoice, few wallets send less amount to us after deducting the transaction fee which in turn mark the payment as Short paid & it doesn't map with the invoice & hence no auto credit of MCAPs in your account.

2.) Paid after time-out: We keep an invoice live for an hour duration, so if any payment made after the expiry time will mark the transaction as "paid after time-out" & hence no auto credit of MCAPs in your account. This can occur sometimes when a user made the transaction after the expiry time intentionally or they use some wallets which send out the transaction after some time.

We hope that above points might help you in understanding for not having the MCAPs in your account even after getting confirmation on the blockchain.

We would like you to request that if any such cases are there, please send an email to [email protected] with the following details:

BGF username:
Invoice id:
Transaction id:
No of MCAPs:


This will help support team at BitcoinGrowthFund to address your queries with the minimum possible time.

Thanks & Regards,
Team BGF

Hi BGF Team,

My trade bids are not taking place at all, i have raised a support ticket also for the same but no response, i bid to buy the tokens for certain amount say (.0018 BTC/MCAP), today, yesterday and day before yesterday also, price went down to .0015 BTC/MCAP also, but still your trade system did not buy the tokens for me, please check and resolve it ASAP, my ticket no. is - 4736

Thanks!

Dear @ eankit,

We hope that the response for your ticket answers your question. Looking forward to help you further if you have any questions.

Thanks & Reagrds,
Team BGF
newbie
Activity: 59
Merit: 0
June 29, 2017, 04:24:25 AM
I was watching MCAP in coinmarketcap.com and I got interested to look into it primarily because it is categorized as an asset (backed by real investments although also in the cryptocurrency sphere), read the Whitepaper and even searched some postings in medium.com.

However, when I searched it here in the forum, there is this post that is full of complaints and some are even suggesting that it is a scam which can make the MCAP reputation tarnished.

In fairness to this program, I would like to know if problems and complaints have already been dealt with and if the site and platform are already fine-tuned for growth...before I would decide to buy MCAP tokens.

Based on the Whitepaper, the concept is actually good and has a good future.

Dear @ iamTom123,

We would like to accept that we are not 100% perfect but to deal with user's query and concerns we are improving daily & we have improved the system a lot.

Thanks & Regards,
Team BGF
sr. member
Activity: 554
Merit: 251
June 26, 2017, 04:21:13 AM
I was watching MCAP in coinmarketcap.com and I got interested to look into it primarily because it is categorized as an asset (backed by real investments although also in the cryptocurrency sphere), read the Whitepaper and even searched some postings in medium.com.

However, when I searched it here in the forum, there is this post that is full of complaints and some are even suggesting that it is a scam which can make the MCAP reputation tarnished.

In fairness to this program, I would like to know if problems and complaints have already been dealt with and if the site and platform are already fine-tuned for growth...before I would decide to buy MCAP tokens.

Based on the Whitepaper, the concept is actually good and has a good future.
my suggestion:
Do yourself a favour and invest your money somewhere else.
hero member
Activity: 490
Merit: 501
June 26, 2017, 02:48:36 AM
I was watching MCAP in coinmarketcap.com and I got interested to look into it primarily because it is categorized as an asset (backed by real investments although also in the cryptocurrency sphere), read the Whitepaper and even searched some postings in medium.com.

However, when I searched it here in the forum, there is this post that is full of complaints and some are even suggesting that it is a scam which can make the MCAP reputation tarnished.

In fairness to this program, I would like to know if problems and complaints have already been dealt with and if the site and platform are already fine-tuned for growth...before I would decide to buy MCAP tokens.

Based on the Whitepaper, the concept is actually good and has a good future.
newbie
Activity: 5
Merit: 0
June 24, 2017, 11:10:32 AM
Dear All,

We can understand the concerns people have here for not being getting their transactions complete end to end & getting the MCAPs in their accounts. We would like to explain few scenarios which lead not to auto credit MCAPs in your account:

1.) Short Paid: When you make the transaction for the specified amount shown in the invoice, few wallets send less amount to us after deducting the transaction fee which in turn mark the payment as Short paid & it doesn't map with the invoice & hence no auto credit of MCAPs in your account.

2.) Paid after time-out: We keep an invoice live for an hour duration, so if any payment made after the expiry time will mark the transaction as "paid after time-out" & hence no auto credit of MCAPs in your account. This can occur sometimes when a user made the transaction after the expiry time intentionally or they use some wallets which send out the transaction after some time.

We hope that above points might help you in understanding for not having the MCAPs in your account even after getting confirmation on the blockchain.

We would like you to request that if any such cases are there, please send an email to [email protected] with the following details:

BGF username:
Invoice id:
Transaction id:
No of MCAPs:


This will help support team at BitcoinGrowthFund to address your queries with the minimum possible time.

Thanks & Regards,
Team BGF

Hi BGF Team,

My trade bids are not taking place at all, i have raised a support ticket also for the same but no response, i bid to buy the tokens for certain amount say (.0018 BTC/MCAP), today, yesterday and day before yesterday also, price went down to .0015 BTC/MCAP also, but still your trade system did not buy the tokens for me, please check and resolve it ASAP, my ticket no. is - 4736

Thanks!
newbie
Activity: 59
Merit: 0
June 22, 2017, 08:56:42 AM
I'm also having issues withdrawing BTC from BGF, stuck on pending. This is nonsense, give me my damn money!
here's my ticket number too for BGF support query concerning withdrawal

Dear @ an3snortje,

Could please let us know your username or BTC wallet address through which you have made your withdrawal request.

Thanks & Regards,
Team BGF
My userbame is an3snortje and BTC wallet address is 1uJEtWNw5QcSa2zfUp5w6z4KaM6CRNmaf.

Thanks!
Ticket number: Withdraw #4627

Dear @ an3snortje,

This request is in our today's withdrawal list. This will be cleared by tonight.

Thanks & Regards,
Team BGF
newbie
Activity: 59
Merit: 0
June 22, 2017, 03:35:12 AM
I'm also having issues withdrawing BTC from BGF, stuck on pending. This is nonsense, give me my damn money!
here's my ticket number too for BGF support query concerning withdrawal

Dear @ an3snortje,

Could please let us know your username or BTC wallet address through which you have made your withdrawal request.

Thanks & Regards,
Team BGF
newbie
Activity: 9
Merit: 0
June 21, 2017, 03:50:42 PM
Just to be fair, I received my money today. If I would have without writing here and sending many mails and tickets, I don't know. Never gonna invest in stuff like this ever again! Looks like to much of a gamble.

Maybe is being polite that worked Roll Eyes

Nah man, it's the fact that you posted it here, in the biggest bitcoin forum. They want to keep the money flowing in, and therefore keep as clean of a public face as possible.

Hehe  Grin that's exactly what I was hoping for! As soon as I sniffed scam stank I searched the net about them (late) and then found this topic. When I saw that users were getting actual (positive) responses I realized I had a chance too!

Just to be fair, I received my money today. If I would have without writing here and sending many mails and tickets, I don't know. Never gonna invest in stuff like this ever again! Looks like to much of a gamble.

Maybe is being polite that worked Roll Eyes

Dear @ midnightghost,

The delay was happening as we were integrating hot wallet for auto withdrawals.

Thanks & Regards,
Team BGF

Guys... I honestly doubt you, but even if I'm wrong, you're still doing an ULTRA-SHITTY job. For this reason I suggest whoever is reading this thread to not invest in your Fund or to get out as soon as possible (if users have problems doing that, they should write here and give them a hard time. for now it works).

thanks®ards Kiss


Whooow, that was a fast reponse. I hope your support is up to speed now and will stay like that.

Thanks

Great man!! I'm glad for you!! This forum does miracles Grin Grin Grin
newbie
Activity: 11
Merit: 0
June 21, 2017, 04:44:18 AM
Whooow, that was a fast reponse. I hope your support is up to speed now and will stay like that.

Thanks
newbie
Activity: 59
Merit: 0
June 21, 2017, 04:30:58 AM
Hi BGF,

I am already waiting 13 DAYS (since June 8th) and my BTC is still not showing up in my BTC account. What the hell is happening? I already sent 2 mails to your support and raised a ticket. The only feedback I got was your standard response asking my BGF username and transaction hash.
Is this still serious business???

support ticket: 3496

Thanks in advance for a correct and rapid handling of my request




 

Dear @ cryptofox,

Our apologies for all the inconvenience caused. We have processed your order, this is just to let you know that your order for BTC deposit didn't get credited automatically as order amount was 0.81823385 BTC but you actually paid only 0.8169 BTC which made your transaction short paid.

Thanks & Regards,
Team BGF
newbie
Activity: 59
Merit: 0
June 21, 2017, 04:24:30 AM
Just to be fair, I received my money today. If I would have without writing here and sending many mails and tickets, I don't know. Never gonna invest in stuff like this ever again! Looks like to much of a gamble.

Maybe is being polite that worked Roll Eyes

Dear @ midnightghost,

The delay was happening as we were integrating hot wallet for auto withdrawals.

Thanks & Regards,
Team BGF
newbie
Activity: 11
Merit: 0
June 21, 2017, 03:51:50 AM
Hi BGF,

I am already waiting 13 DAYS (since June 8th) and my BTC is still not showing up in my BTC account. What the hell is happening? I already sent 2 mails to your support and raised a ticket. The only feedback I got was your standard response asking my BGF username and transaction hash.
Is this still serious business???

support ticket: 3496

Thanks in advance for a correct and rapid handling of my request




 
sr. member
Activity: 554
Merit: 251
June 21, 2017, 03:50:48 AM
Just to be fair, I received my money today. If I would have without writing here and sending many mails and tickets, I don't know. Never gonna invest in stuff like this ever again! Looks like to much of a gamble.

Maybe is being polite that worked Roll Eyes

Nah man, it's the fact that you posted it here, in the biggest bitcoin forum. They want to keep the money flowing in, and therefore keep as clean of a public face as possible.
newbie
Activity: 9
Merit: 0
June 21, 2017, 01:05:15 AM
Just to be fair, I received my money today. If I would have without writing here and sending many mails and tickets, I don't know. Never gonna invest in stuff like this ever again! Looks like to much of a gamble.

Maybe is being polite that worked Roll Eyes
newbie
Activity: 59
Merit: 0
June 20, 2017, 08:26:36 PM
@bgf_team

It is the second time that I have got into issues with your transaction processing system in such a short time.

I have also logged support ticket #3421 (username: techartgeek). Could you please get it addressed.

Hi bgf_team

No response on the ticket and no response here till now. What's the plan guys?Huh

Day 3 without any response from support or bgf team. #frustrating #pathetic #disgusting support.

Dear @ SkynetT2,

Your ticket has been resolved already. We would like to suggest you that to avoid the short paid conditions which are happening for you either you use wallet service provider which shows the fee amount separately or add the fee amount by yourself so that the requested order amount is fulfilled and your transaction executes smoothly.

Thanks & Regards,
Team BGF
newbie
Activity: 59
Merit: 0
June 20, 2017, 08:21:01 PM
I added BTC in bitcoingrowthfund on 2 days ago, it still does not show anything in BGF site.
I have sent 0.0391 btc
to bitcoin address: 1Hr2hUZfdUX2ppHc238Ag8CFgYA5edQVh1
via transaction id:98fe351a6562616200507a7c8956dbe46e6ce0a074dfd766e902209764cefe50

On BGF site it still shows 0 BTC. I lodged a support ticket on bitcoingrowthfund.com but there is no reply from anyone.
I urgently need BTC in my dashboard so I could buy LOYL and MCAP.

Thanks,
Varun Kalra
varunkalra30(at)hotmail.com

Dear @varunkalra30,

Your deposit request has been already processed with order number #519607 & BTC has been deposited to your account for the same.

Thanks & Regards,
Team BGF
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