Topic: BITCOIN GROWTH FUND! - page 7. (Read 16219 times)

Dear @ ksefe,

There is no need of closing the account & be rest assured that your personal information will never be shared with any other person or company.

Thanks & Regards,
Team BGF

I replied to my ticket on the BGF Helpdesk site with the number
Thank you

I've got possibly the NOOBiest story to tell here... I invested in BitcoinGrowthFund about a month ago and received my tokens instantly as planned. THEN started reading about all of the "scam" accusations that were coming up all over the place and eventually just determined that the whole thing was fake and left my account alone for a bit. I felt really foolish about it and was reminded of this feeling everytime I used my Google 2FA app to access an online exchange or something.. So after about the 100th time of being reminded of this foolishness, I decided to delete my BitCoinGrowthFund 2FA entry on my phone. Today I noticed that MCAP's are being listed on CoinMarketCap.com and looked back into it just to find out that they're NOT A SCAM site? and yep, you guessed it... I am currently unable to access my MCAP tokens because I no longer have the bitcoingrowthfund.com entry on my 2FA app...

BGF mod PLEASE tell me there is someway I can regain access to your site. I'm not a hacker lol. I'm a fool. I have all my info obv and know my password obv.. just can't do the 2FA. and I know that would be the fishiest thing in the world because that's the whole point of 2FA but yea.. I'm hoping there is some way to remedy this.

I'm asking on here but have also submitted a support ticket..


You can all laugh now. and get some sleep tonight knowing there is someone on here that is infinitely more foolish than you

Ugh.
 
 

Hi Team BGF,
How do I close my account in BGF website? I don't find an option. I am done trading on your website and now I wish to close my account (and all personal details associated).

I am not sure about ticket id, as I never received any email or any ticket ID, but check this screenshot showing transaction ID http://prntscr.com/fhk72m
or contact me on my email address so I can share all the details, or check your twitter private message. My email address is gauravs_iet[at]yahoo.com

Dear @ ergauravsharma,

We are really sorry for all the inconvenience caused.

Please do share your ticket id, we will get it processed on priority.

Thanks & Regards,
Team BGF

Dear @ Bitsabound,

Team have requested you for the transaction id for your order. Please do share it on your ticket.

Thanks & Regards,
Team BGF

I initiated bitcoin transaction from Zebpay to bitcoingrowthfund. However the transaction was completed from zebpay, but it never appeared in BGF. This happened on 31st May, transaction was timed out, but zebpay confirmed the amount was gone. They gave me a url for blockchain info, which the transaction was successful.

Now since 31st may 2017, I am raising tickets with BGF everyday, tweeting them, filling contact form, but did not get even a single response. I am not even sure where my bitcoins are. This forced me to re-think about my investment in BGF or in mcap.

Is there a way to contact BGF people, so atleast I know what is happening. 8 days without response is not accepted.

Team BFG

Thank you for resolving my BTC withdrawal! I have one more ticket that needs resolved. It's for a timed out MCAP purchase. I am guessing my mistake was to send .0675btc for a .067btc purchase.
The ticket #is 1946.
Username: Heyhey1313

Thank you for your prompt reply, tho slow sometimes I am gathering that you are trying to help your investors!

Dear @ ahlik2,

Sorry for the inconvenience, withdrawals from BGF side goes in a batch transaction. You will be getting your BTC by tonight.

Thanks & Regards,
Team BGF

Dear @ mariniam,

Happy to hear that you made profit. Also thanks for having faith in us.

We are trying our best to make support efficient day by day.

Thanks & Regads,
Team BGF

Dear @ ksefe,

Thanks for your feedback, we will consider it for sure. But as per the current system when we make the transaction we immediately update the request.

To tackle this problem we have instructed our team to wait for the transaction to get confirm & then only update the pending requests.

Once again our apologies for all the inconvienience casued.

Thanks & Regards,
Team BGF

hi

i want to know how come i havent received my BTC in my request address. Is there any wrong>? some more i cant see withdrawal transaction in your home page? can help me resolve. My user name is : ahlik2

Got all my MCAPs in myether, sent to CCEX and trading! made some extra MCAPS on CCEX, converted to BTC and profits are now EUR in my wallet 

Not a scam after all.

Thanks BGF we always had faith, but got a little worried there with the delays, which seem to have smoothened out.

Here's to $100 by November 17 

Got my MCAP in C-CEX wallet. Also my other BTC withdrawal transaction went through. Thanks Team BGF for resolving the issue. But I really hope that next time if the transaction got reversed (which probably you could see much earlier) please deposit the coins back to the BGF account so that the customer would know the transaction did not go through. 

Got my btc!
Thank you

I woke up this morning to my coins in my wallet! Thanks BGF Team!

That was actually a lot faster than I expected.

Dear @ sghazali,

Sorry for all the inconvenience caused. We have processed your request as per your ticket. Please check the details in the ticket that you raised earlier.

Thanks & Regards,
Team BGF

Dear @MisterJmhp,

Yes it does take some time. We have processed your withdrawal request. Please find below the transaction id for the same.

https://blockchain.info/tx/bd9b6041642a4684a1f17a57fd369d9ddf8e3ce127299bee040d55f062455975

Thanks & Regards,
Team BGF

Dear @ nativeschool,

Your request for withdrawal has been processed. You can find details in the ticket raise by you.

Thanks & Regards,
Team BGF