Hello RacingStar,
The ticket you submitted on 27th May 8:00 AM GMT is under process. There was a bug in the system, transactions are approved on manual basis as an added safety measure and yours somehow didn't land on the approval list.
Your withdrawal will be processed within a few hours.
Thank you for your patience and apologies for the inconvenience. If you're facing any issue pertaining to cashouts, our platform or in general, please feel free to raise a ticket within a few hours of the occurrence of issue. This will ensure a swift resolution of your concern.
Regards,
BitcoinVideoCasino
Topic: ★★★ Bitcoin Video Casino ★★★ - ||| Over 500 BTC in Progressive Jackpots! ||| - page 9. (Read 143100 times)
May 28, 2019, 09:28:42 AM
May 28, 2019, 06:20:42 AM
STILL NO CASHOUT, ARE THEY PULLING A RUNNER?
ALMOST 4 DAYS. NO REPLY FROM EMAIL SUPPORT. THEIR COMMUNITY MANAGER ON THIS FORUM HAS YET TO REPLY ABOUT THE STATUS (JUST GAVE GENERIC RESPONSE MAKING IT LOOK LIKE EVERYTHING IS FINE).
IM POSTING THE LAST 3 DAYS HERE WITH NO REPLY ON THIS FORUM.
ALMOST 4 DAYS. NO REPLY FROM EMAIL SUPPORT. THEIR COMMUNITY MANAGER ON THIS FORUM HAS YET TO REPLY ABOUT THE STATUS (JUST GAVE GENERIC RESPONSE MAKING IT LOOK LIKE EVERYTHING IS FINE).
IM POSTING THE LAST 3 DAYS HERE WITH NO REPLY ON THIS FORUM.
@Racingstar you’re definitely not being scammed by them, they have been here for a long time and I don’t think they’ll scam you. While I understand your frustration at not receiving your winning amount, or a reply from their support I feel you should give them few more days to solve this issue.
Hello RacingStar,
Please be assured we're not here with a malevolent intent.
Thank you,
BitcoinVideoCasino
@BitcoinVideoPoker it’s good to see you’re addressing his concern but in an earlier reply you too had raised this issue with your team if you could recheck on it, and provide an update then this issue could be resolved amicably for both.
May 28, 2019, 05:45:44 AM
It makes no sense to worry about getting scammed here. You probably will not, I am not saying you will not directly because this is bitcoin world and you never know whats going to happen but these guys had amazing times and they have been running for like past 200 years or whatever and they have never scammed anyone, if they haven't scammed anyone for this many years why would they start now.
Like I said I am not saying it won't happen this is bitcoin world but if we are talking about possibilities this is one of the last places that would scam you since they have been operational for years and they have been still doing promotions that literally send you free money via emails which means why would they want to scam people when they are literally giving away money for free. It just makes no sense, I would trust them right now and I would only not trust them if they do something bad and they haven't done anything wrong.
Like I said I am not saying it won't happen this is bitcoin world but if we are talking about possibilities this is one of the last places that would scam you since they have been operational for years and they have been still doing promotions that literally send you free money via emails which means why would they want to scam people when they are literally giving away money for free. It just makes no sense, I would trust them right now and I would only not trust them if they do something bad and they haven't done anything wrong.
they did do something wrong, they did not process the the withdrawal nor reply for almost 4 days not on email support nor here
how about don't trust them until they payout, and then maybe trust if they do
why should I trust them now when they do not reply and I'm waiting almost 4 days already
Hello RacingStar,
Please be assured we're not here with a malevolent intent.
Our client services have been working round the clock to serve our community of users with their queries. If you have raised a request I ensure you, a response and resolution thereafter will be appropriated. We apologize for any inconvenience caused due to the delay in our response.
If you haven't reached out to our customer support yet, I urge you to do the same.
Thank you,
BitcoinVideoCasino
May 28, 2019, 04:23:33 AM
It makes no sense to worry about getting scammed here. You probably will not, I am not saying you will not directly because this is bitcoin world and you never know whats going to happen but these guys had amazing times and they have been running for like past 200 years or whatever and they have never scammed anyone, if they haven't scammed anyone for this many years why would they start now.
Like I said I am not saying it won't happen this is bitcoin world but if we are talking about possibilities this is one of the last places that would scam you since they have been operational for years and they have been still doing promotions that literally send you free money via emails which means why would they want to scam people when they are literally giving away money for free. It just makes no sense, I would trust them right now and I would only not trust them if they do something bad and they haven't done anything wrong.
Like I said I am not saying it won't happen this is bitcoin world but if we are talking about possibilities this is one of the last places that would scam you since they have been operational for years and they have been still doing promotions that literally send you free money via emails which means why would they want to scam people when they are literally giving away money for free. It just makes no sense, I would trust them right now and I would only not trust them if they do something bad and they haven't done anything wrong.
they did do something wrong, they did not process the the withdrawal nor reply for almost 4 days not on email support nor here
how about don't trust them until they payout, and then maybe trust if they do
why should I trust them now when they do not reply and I'm waiting almost 4 days already
May 28, 2019, 03:59:52 AM
It makes no sense to worry about getting scammed here. You probably will not, I am not saying you will not directly because this is bitcoin world and you never know whats going to happen but these guys had amazing times and they have been running for like past 200 years or whatever and they have never scammed anyone, if they haven't scammed anyone for this many years why would they start now.
Like I said I am not saying it won't happen this is bitcoin world but if we are talking about possibilities this is one of the last places that would scam you since they have been operational for years and they have been still doing promotions that literally send you free money via emails which means why would they want to scam people when they are literally giving away money for free. It just makes no sense, I would trust them right now and I would only not trust them if they do something bad and they haven't done anything wrong.
Like I said I am not saying it won't happen this is bitcoin world but if we are talking about possibilities this is one of the last places that would scam you since they have been operational for years and they have been still doing promotions that literally send you free money via emails which means why would they want to scam people when they are literally giving away money for free. It just makes no sense, I would trust them right now and I would only not trust them if they do something bad and they haven't done anything wrong.
May 28, 2019, 01:08:24 AM
STILL NO CASHOUT, ARE THEY PULLING A RUNNER?
ALMOST 4 DAYS. NO REPLY FROM EMAIL SUPPORT. THEIR COMMUNITY MANAGER ON THIS FORUM HAS YET TO REPLY ABOUT THE STATUS (JUST GAVE GENERIC RESPONSE MAKING IT LOOK LIKE EVERYTHING IS FINE).
IM POSTING THE LAST 3 DAYS HERE WITH NO REPLY ON THIS FORUM.
ALMOST 4 DAYS. NO REPLY FROM EMAIL SUPPORT. THEIR COMMUNITY MANAGER ON THIS FORUM HAS YET TO REPLY ABOUT THE STATUS (JUST GAVE GENERIC RESPONSE MAKING IT LOOK LIKE EVERYTHING IS FINE).
IM POSTING THE LAST 3 DAYS HERE WITH NO REPLY ON THIS FORUM.
May 27, 2019, 05:55:17 PM
Whats happening here? I think they are one of the oldest casino's out there. don't worry they are not going to scam you. maybe their support team is a bit busy it can sometimes take up a week or two to resolve an issue so please be patient. I do not think they are going to scam anyone.
May 27, 2019, 09:39:38 AM
been over a day and I still not get the cashout , did the business fold up?
Hello RacingStar,
Thank you for playing with us. If you have not received your cash out please write to our support. I have relayed to the concerned department. If there is an issue that still persists, it will be looked at and solved as soon as possible.
Regards
1) ITS ALMOST TWO DAYS AND I NOT GET THE CASHOUT.
2) There has already been SCAM accusations here:
https://bitcointalksearch.org/topic/i-cant-believe-it-bitcoinvideocasino6-years-perfect-scammed-me-5056849
for the same exact issue (at the end the OP received the withdrawal)
3) LET ME QUOTE FOR YOU A TRUSTED SITE OWNERS PERSPECTIVE (bold text for importance):
As you mentioned, bustabit has consistently processed huge withdrawals instantly without bullshit. Pretty much everyone else screws this up. It blows my mind that other casinos will make people wait a day or more days to get their winnings, so they can "investigate" or what ever. You often get someone who's super happy about having won money (and thus had a great experience) and then stress them out while they're anxiously awaiting their withdrawal. I realize there's a security trade-off to be made, but I'm pretty sure that instantly processing huge withdrawals and wins is the right way to go.
You guys gotta get your act together
It's over two days and no withdrawal! Is anyone here?
Warning everyone: do not play here, until I get the cash out.
Warning everyone: do not play here, until I get the cash out.
WARNING EVERYONE: OVER THREE DAYS NOW AND NO REPLY FROM SUPPORT, AND NO CASHOUT
May 27, 2019, 02:14:52 AM
Hello, support? Where is my cashout?
May I ask if you have send the site's support regarding your concern? I guess it's appropriate to send them first and wait for the reply, than posting here.
May 27, 2019, 01:40:59 AM
Hello, support? Where is my cashout?
May 26, 2019, 03:56:09 PM
I think of this as a very old member of this casino. But I have been using this casino since 2013. I did not feel like that any day. For the last 2-3 days, I have been consistently hitting. I do not understand why this is happening. Because I do not think the fate of Cowrie can be so bad. Is not it just the fault of my destiny, or some of the casino websites, I do not understand. For the last 2-3 days, my entire 0.0039 BTC has gone.
May 26, 2019, 03:14:07 PM
It's over two days and no withdrawal! Is anyone here?
Warning everyone: do not play here, until I get the cash out.
Warning everyone: do not play here, until I get the cash out.
May 26, 2019, 12:56:12 AM
been over a day and I still not get the cashout , did the business fold up?
Hello RacingStar,
Thank you for playing with us. If you have not received your cash out please write to our support. I have relayed to the concerned department. If there is an issue that still persists, it will be looked at and solved as soon as possible.
Regards
1) ITS ALMOST TWO DAYS AND I NOT GET THE CASHOUT.
2) There has already been SCAM accusations here:
https://bitcointalksearch.org/topic/i-cant-believe-it-bitcoinvideocasino6-years-perfect-scammed-me-5056849
for the same exact issue (at the end the OP received the withdrawal)
3) LET ME QUOTE FOR YOU A TRUSTED SITE OWNERS PERSPECTIVE (bold text for importance):
As you mentioned, bustabit has consistently processed huge withdrawals instantly without bullshit. Pretty much everyone else screws this up. It blows my mind that other casinos will make people wait a day or more days to get their winnings, so they can "investigate" or what ever. You often get someone who's super happy about having won money (and thus had a great experience) and then stress them out while they're anxiously awaiting their withdrawal. I realize there's a security trade-off to be made, but I'm pretty sure that instantly processing huge withdrawals and wins is the right way to go.
You guys gotta get your act together
May 25, 2019, 11:00:11 PM
agree with B945,
i just checked this out in the dropdown about, provably fair, and it says "To manually verify a game that has been played, press the green verify button in the MY GAMES table after a game has been played."
there is no recent games as it has been removed so impossible to verify bets, unless you expect players to program and code their own verifier.
i agree they removed this functionality to perhaps cheat players. it's not a better user experience. and why remove the ability to change client seed? how is that a better user experience?
this is typical post by community manager to make it sound like removing a headphone jack is what users wants in a phone. did you guys survey players and they wanted all these features removed?
Hello andre_9,
We've been successfully running the platform for years and are one of the oldest Video Casino games provider. If there is any discrepancy or issue we would love to resolve it for you and help you understand our platform better. You can always write to our support.
Thank you
______________________________________________________________________________
been over a day and I still not get the cashout , did the business fold up?
Hello RacingStar,
Thank you for playing with us. If you have not received your cash out please write to our support. I have relayed to the concerned department. If there is an issue that still persists, it will be looked at and solved as soon as possible.
Regards
______________________________________________________________________________
I don't think so , a random newbie receiving promotions from bitcoin video casino ?
I am a long time player there yet I don't remember any promotions sent to me worth 60$
if there is any promo going I would love to be a part of it
Hey veleten,
We have and will be doing more promotions for our subscribers. The vote above this thread is with regards to the same.
You can subscribe to us on our newly launched websites.
Thank you,
BitcoinVideoCasino
May 25, 2019, 08:56:22 AM
I'm waiting almost a day for my cashout on cashgames . bitcoin . com
Why is it taking so long?
Why is it taking so long?
been over a day and I still not get the cashout , did the business fold up?
May 25, 2019, 08:04:21 AM
This casino sent me a promotion offering free coins. No deposit or nothing. I had almost $60 worth of coins to mess with within an hour.
No other casino ever has done this. Pretty sweet promotion.
No other casino ever has done this. Pretty sweet promotion.
Are for sure? As far as I know they do not have any faucet to okay with, only with new member before signing up that can get 100 play money which you can bet couple of times for trying the site. I do not think that it can be converted to real money. This is not how they attract their customer, I do not know if there is any new update on this because I can't find any of it related
I don't think so , a random newbie receiving promotions from bitcoin video casino ?
I am a long time player there yet I don't remember any promotions sent to me worth 60$
if there is any promo going I would love to be a part of it
May 25, 2019, 07:54:19 AM
This casino sent me a promotion offering free coins. No deposit or nothing. I had almost $60 worth of coins to mess with within an hour.
No other casino ever has done this. Pretty sweet promotion.
No other casino ever has done this. Pretty sweet promotion.
Are for sure? As far as I know they do not have any faucet to okay with, only with new member before signing up that can get 100 play money which you can bet couple of times for trying the site. I do not think that it can be converted to real money. This is not how they attract their customer, I do not know if there is any new update on this because I can't find any of it related
May 25, 2019, 05:36:47 AM
I'm waiting almost a day for my cashout on cashgames . bitcoin . com
Why is it taking so long?
Why is it taking so long?
May 23, 2019, 05:39:00 PM
This casino sent me a promotion offering free coins. No deposit or nothing. I had almost $60 worth of coins to mess with within an hour.
No other casino ever has done this. Pretty sweet promotion.
No other casino ever has done this. Pretty sweet promotion.
May 22, 2019, 02:01:29 AM
cashgames.bitcoin.com has been completely changed
what is the reason for removing:
-the leaderboard
-rare wins
-viewing recent games other people playing
-CANNOT CHOOSE CLIENT SEED
-CANNOT VERIFY THE GAME IS PROVABLY FAIR!!!
Warning to everyone, you don't know if the game is fair anymore!
what is the reason for removing:
-the leaderboard
-rare wins
-viewing recent games other people playing
-CANNOT CHOOSE CLIENT SEED
-CANNOT VERIFY THE GAME IS PROVABLY FAIR!!!
Warning to everyone, you don't know if the game is fair anymore!
Hi B945,
Our website has been revamped to provide a better user experience for our community of players.
The leader-board and rare wins were removed because we noticed that it was not been updated regularly. But not to worry, we will soon launch new leader-board promos in a technical update, so stay tuned for further enhancements.
You can continue to verify the game for being provably fair, please see the drop down menu 'About'. It has all the details there.
We appreciate your feedback and continue to work on presenting you with the best experience out there.
Regards,
BitcoinVideoCasino
agree with B945,
i just checked this out in the dropdown about, provably fair, and it says "To manually verify a game that has been played, press the green verify button in the MY GAMES table after a game has been played."
there is no recent games as it has been removed so impossible to verify bets, unless you expect players to program and code their own verifier.
i agree they removed this functionality to perhaps cheat players. it's not a better user experience. and why remove the ability to change client seed? how is that a better user experience?
this is typical post by community manager to make it sound like removing a headphone jack is what users wants in a phone. did you guys survey players and they wanted all these features removed?
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