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Topic: BitcoinSports.eu - Bitcoin Sportsbook - Parlays & Teasers - No Registration! - page 24. (Read 117184 times)

newbie
Activity: 210
Merit: 0
what is going on here?  Please get caught up on the winnings that are 5+ days old first!

www.bitcoinsports.eu/bet/ea2cd
www.bitcoinsports.eu/bet/efd92



Should have already been sent out a while ago. I will check now.

Quote from: covertops on November 18, 2013, 07:30:27 AM
www.bitcoinsports.eu/bet/ea2cd
www.bitcoinsports.eu/bet/efd92

both havent payed out.  Please fix thanks

Covertops
------------------------------------------------------------------------

Just saw your post. I will get these fixed up.

Cheers


Re: You forgot to do the 2nd on
« Sent to: covertops on: November 23, 2013, 01:50:31 AM »
« You have forwarded or responded to this message. »    Quote  Reply  Delete 

________________________________________
Quote from: covertops on November 23, 2013, 01:49:28 AM
Bit,

you paid out my first bet but didnt pay out the 2nd one.  I saw your were online and hoped I might catch you

www.bitcoinsports.eu/bet/efd92

Thanks
-------------------------------------------------------

My mistake. I will get that sent out.

I would like to apologize for all the delays this past week. We only have one person trying to fix up this investment issue and grade all bets so it has been hectic.

Thanks for your patience.

Cheers


------------------------------------------------------------------------------
11-24-13

Bit,  It's been well over a week now and still waiting on the payout on my 2nd bet which was ~5.54 btc.  This is getting really frustrating because you have messaged me several times (above) that you are sending it out but it never comes.  Please be a person of your word, if you are going to send then send...if you don't have the BTC to send immediately don't say you are sending when you really aren't.  I'd rather you tell me that you will have the BTC Monday etc then give me false hope I will be receiving it that afternoon.  I know you are an honest guy with your hands full, and I really like your book but this is really disappointing.  I will update my posts to show that I have received for good measure.

www.bitcoinsports.eu/bet/efd92

newbie
Activity: 13
Merit: 0
Update on current state of investments:

We wanted to let everyone know what the status is with investment cash outs and why there has been such a long delay in fixing this issue.

About two weeks ago we noticed investments were having the incorrect amount added when grading losing bets, resulting in the net amounts for all investments being higher than they should have been. We were quickly able to fix this for all future bets that have been graded, but the net amounts would still be incorrect from past bets.

Since then, we have had one person attempting to correct the investment totals, as well as grade all bets and deal with all support requests, which has led to the significant backlog.

Resolution plan:

We will be working through any remaining pending bets and support requests today.

Investment cash outs will also resume later today in the order they were requested. We will be manually going through about ~8000 bets for each investment to make sure the net amount is correct, as a better solution has not been discovered at this time.

We apologize for all the headaches, and thank you for your patience. This has been a learning experience for our team and we can assure you business will resume as usual very soon and payouts will be back to under one hour.

Thank you

www.bitcoinsports.eu/bet/0da70
www.bitcoinsports.eu/bet/5be9e
www.bitcoinsports.eu/bet/34ba5
www.bitcoinsports.eu/bet/8d78f

Still pending bets. Graded wins.
sr. member
Activity: 336
Merit: 250
Looking for the teaser options on the Sunday night game, NE vs Denver. When will these be posted?
newbie
Activity: 210
Merit: 0
bit payed me my 2 btc bet a few days ago but I'm still waiting on my 5.5 btc bet

www.bitcoinsports.eu/bet/efd92

Would really appreciate it if you can pay this out before tommorow as I wanted to place a large bet on patriots game!  Thanks
hero member
Activity: 886
Merit: 500
Update on current state of investments:

We wanted to let everyone know what the status is with investment cash outs and why there has been such a long delay in fixing this issue.

About two weeks ago we noticed investments were having the incorrect amount added when grading losing bets, resulting in the net amounts for all investments being higher than they should have been. We were quickly able to fix this for all future bets that have been graded, but the net amounts would still be incorrect from past bets.

Since then, we have had one person attempting to correct the investment totals, as well as grade all bets and deal with all support requests, which has led to the significant backlog.

Resolution plan:

We will be working through any remaining pending bets and support requests today.

Investment cash outs will also resume later today in the order they were requested. We will be manually going through about ~8000 bets for each investment to make sure the net amount is correct, as a better solution has not been discovered at this time.

We apologize for all the headaches, and thank you for your patience. This has been a learning experience for our team and we can assure you business will resume as usual very soon and payouts will be back to under one hour.

Thank you

Bit365,

Thank you for taking the time to give us an update.

http://bitcoinsports.eu/bet/23456?destination=bet-slip

I'll be sure to update the thread to let everyone know when this 10.5 btc payment has been made.
newbie
Activity: 14
Merit: 0
Bit,

Thank you.  As someone who manually grades 50 cards per week for a "fantasy betting" league, this sounds like a horrendous process as I know I spend a solid 8 hours a week on it.

I think we'd all just appreciate continued communication on status whenever possible.  Hope you're able to streamline the process and get the help you need to resolve this.  If there's anything the community can do to provide any assistance in terms of data analysis or whatever, I'm sure many including myself would be happy to help.  There are tools like google docs where one spreadsheet could be shared and multiple people could contribute to checking the calculations and grading.  I'm an auditor myself and would be happy to contribute if needed.

I think a lot of us will feel better when we can see that some of the larger amounts are being paid out.  For example the gentleman who has 40 BTC outstanding, that's enough where it would personally make me incredibly uncomfortable.  Even if you shot him his original investment back and followed up on the profit, I think a show of good faith like that would be appreciated.  Don't want to tell you how to run your business, but even if only for the very largest amounts owed that would go a long way to easing concerns.

Best regards.
member
Activity: 118
Merit: 10
sr. member
Activity: 350
Merit: 250
Update on current state of investments:

We wanted to let everyone know what the status is with investment cash outs and why there has been such a long delay in fixing this issue.

About two weeks ago we noticed investments were having the incorrect amount added when grading losing bets, resulting in the net amounts for all investments being higher than they should have been. We were quickly able to fix this for all future bets that have been graded, but the net amounts would still be incorrect from past bets.

Since then, we have had one person attempting to correct the investment totals, as well as grade all bets and deal with all support requests, which has led to the significant backlog.

Resolution plan:

We will be working through any remaining pending bets and support requests today.

Investment cash outs will also resume later today in the order they were requested. We will be manually going through about ~8000 bets for each investment to make sure the net amount is correct, as a better solution has not been discovered at this time.

We apologize for all the headaches, and thank you for your patience. This has been a learning experience for our team and we can assure you business will resume as usual very soon and payouts will be back to under one hour.

Thank you
member
Activity: 118
Merit: 10
Hi bit365

I am still missing the payment of 7.02972001 BTC from my cashed out investment http://www.bitcoinsports.eu/inv/aa8e3 at my address https://blockchain.info/address/1N8F6SnRLQaSgkHCD9QkMiDxHrTysMiU8g.


I still think you should make a public list of cashed out investment you are processing and pending bets you are handling the payout for. Personally i don't mind waiting a bit as long I can see what is going on.

It don't need to be anything fancy. maybe a public visible Google doc spread sheet with 4 tabs. A tab with bet pending bets that has been requested to be paid out in this tread. And when the bets are paid out they are moved to a second tab.

The 3. tab could be a list of pending cashed out investment requested handling in this thread. And when they are paid out they could move to the 4. tab.

Maybe you don't need the 2 tabs with handled bets and handled investments.

To be honest I don't know how much extra work this would be for you guys. But it would give me a lot of comfort as an investor and a player on your site to have that kind of overview in the current state.

I still think you have a very good betting site going and I hope you get your problems solved and again, please be open about problems you have, someone might be able and willing to help you if you ask.

Thanks
 AlexC
newbie
Activity: 47
Merit: 0
I was contacted by a Bitcoinsports.eu user who prefers to remain anonymous to relay the following message:

Quote
I've been waiting 2 weeks for an investment payout on bitcoinsports.eu. On the 10th of October I invested 40 btc that I attempted to cash out on the 7th of November. I emailed them every other day since inquiring about my payout. They emailed me back twice stating that the problem will be fixed soon but the last message was over a week ago. It looks like I have to hound them on their bitcointalk thread to get them to pay up. Can you proxy a message for me on their thread asking for the payout? I don't have access to a credible bitcointalk account.

Thread URL: https://bitcointalksearch.org/topic/bitcoinsportseu-bitcoin-sportsbook-parlays-teasers-no-registration-142101
Here is the investment URL: http://bitcoinsports.eu/inv/beac3
Here is the transaction ID: https://blockchain.info/tx/406bfd13ebcb3299a72c972e49bedac2eea4adeeff4c762511c114554153c81e

I have control of both sending addresses.

My correspondent notes no payment so far.
newbie
Activity: 25
Merit: 0

Bit,

My win has been pending since Monday. Seems like there are people who have been waiting longer than I have. Why are there bets being paid out from last night when you still owe people from last week! I am now missing out on games I wanted to play tonight because I can't get cashed out from you.

www.bitcoinsports.eu/bet/63398

Please update me on when this will be handled. I have PM'd you twice now.



Rayven,

I will take a look for you now and get it fixed up.

Cheers

Bit What Happened?

You have told me twice now that your handling this now and still nothing has come through?? Please explain what is going on. You have a lot of people here who are willing to continue betting with you if you just explain what's happening rather than punting every response and ignoring us.

I placed a bet with you 5 days ago and won. Please handle this. www.bitcoinsports.eu/bet/63398

hero member
Activity: 886
Merit: 500
We need a statement and some transparency ASAP.  Not just a bunch of messages saying you're looking into individual investments or bets.  I'm far from the first to suggest this and most of those suggestions have gone unacknowledged.  I personally have no problem being patient if I know (with some specifics) what is causing the difficulty.

For the good of the players, investors, and the site itself, if you guys don't want people to start screaming Ponzi, some information needs to be shared.  The business model of the site is genius on its own and should work incredibly well so I would hope there wouldn't be a short sighted plan to scam folks out of their coin.  Something is clearly wrong right now and we'd appreciate an explanation.

This is a great idea, and I'd like to echo this sentiment.
newbie
Activity: 14
Merit: 0
We need a statement and some transparency ASAP.  Not just a bunch of messages saying you're looking into individual investments or bets.  I'm far from the first to suggest this and most of those suggestions have gone unacknowledged.  I personally have no problem being patient if I know (with some specifics) what is causing the difficulty.

For the good of the players, investors, and the site itself, if you guys don't want people to start screaming Ponzi, some information needs to be shared.  The business model of the site is genius on its own and should work incredibly well so I would hope there wouldn't be a short sighted plan to scam folks out of their coin.  Something is clearly wrong right now and we'd appreciate an explanation.
hero member
Activity: 886
Merit: 500
Has anyone received any investment payout in the last few weeks?

I got paid out on the Thursday night NFL game IND -2.5 @ TEN within a day or two for a total of 10btc before on Nov 14th. Don't really understand what's happening this time around as I'm waiting on this: http://bitcoinsports.eu/bet/23456?destination=bet-slip

which is also 10 btc and the game was only a few days later.
newbie
Activity: 22
Merit: 0
Has anyone received any investment payout in the last few weeks?

Not that I know of. This is insane.

I closed one out about 10 days ago.  I got it within a few hours, no problem.
legendary
Activity: 930
Merit: 1010
Has anyone received any investment payout in the last few weeks?

Not that I know of. This is insane.
hero member
Activity: 886
Merit: 500
http://bitcoinsports.eu/bet/23456?destination=bet-slip

If you could please get to his one when you get the chance. It is 10.5 btc from the DEN/KC Sunday Night Football game. Thank you!

Just a gentle reminder, in case I got lost in the shuffle. I know that you're working hard on catching up with your backlog. Thanks bit365!

Could you please take care of this bit365? It's been since 4 days now.

How did Skylamer get to the front of the line? Why are other people getting paid that made bets *after* me?

http://bitcoinsports.eu/bet/23456?destination=bet-slip

Please take care of this. It's been 6 days now, and I need the 10 btc to wager on other things with you!
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