Topic: Bitcurex.com - old thread (Read 27714 times)

Hey guys,

Please check out our new official thread:

https://bitcointalk.org/index.php?topic=792350.new#new

Best Regards,
Bitcurex Team

Hello everybody,

Long time no see here.

We are pleased to announce that, based on more than 2 years of experience, we have created a new platform, more efficient in every aspect. We would like to inform you that since 01.09.2014 we are officially using our new system, richer in terms of safety and functionality, with much simplified and transparent interface.

The improved version of Bitcurex contains a number of new features and facilities. From the side of user security, we have introduced, among others, PIN, 2FA, a time limit for payments to newly added FIAT accounts and BTC addresses, PGP encryption or telecode for easier telephone confirmation of your identity. From the side of the system, we have developed existing and proven forms of security, and we have added to them the next layers backed up with strict procedures - because we believe that there is nothing more important than protecting the resources of our clients. To facilitate contact with the service, we have upgraded our support team, waiting for your questions from Monday to Friday from 9 AM to 9 PM and on Saturday from 9 AM to 1 PM.

We are pleased that we can build together the Bitcoin community and the Bitcoin market. Bitcurex will receive a number of further improvements and implementations, which aim to provide our customers with even greater convenience and facilitate trade. In the near future we will provide, inter alia, a system for high-speed transfers, support for additional cryptocurrencies, more language options, enriched trading tools. And that is only for the starters.

Best Regards and enjoy your transactions,

how long does BTC withdrawal take? It is in status pending for half an hour already! Every other transaction did it within minutes and I could see it in blockchain.info, but not here. Anybody with a similar experience?

I just found that on Bitcurex's Facebook:

https://www.facebook.com/Bitcurex/photos/a.413690888745569.1073741824.269589686489024/592875470827109/?type=1&theater

Anyone heard something about it? They say something about new features etc.

Ok I found beta version of new Bitcurex:

https://betabitcurex.com/

FYI - I got in touch with support a while back and they told me that they will not be offering the debit cards again as the bank they were using changed the rules (only individuals can purchase these cards directly from the issuing bank).

nice!!!

Great !

BitCurex is back - alive and kicking - this is how we do it in Poland

bitcurex.com doest work .. what to use instead ?

Please do not let any money on exchanges.

All exchanges are centralised and vulnerable.

with so many attacks ppl are scared to lose their life savings sometimes..

Down for me. Just wait and see.

bitcurex down? !!!!

http://www.wykop.pl/link/1906456/awaria-na-bitcurex-cos-jest-nie-tak/

On October 30th, Bitcurex turned off the private API "until further notice" for the PLN market.

Is it working for anyone yet?

How long will it take to fix this? It has been over 3 months. IMO The level of professionalism is very low at Bitcurex.

I'm still waiting...

They finally transferred it to the new bitcoin address! Sure took them long enough.

Longin

I am aware of address change. When I registered my account at bitcurex, that red warning was already visible. All my payments went to new address and most of them were properly credited to my account. Only those few I listed here are missing. As I wrote earlier, my payments before 2014-01-16 (every day for almost a month), as well as the ones from 2014-01-17 and from 2014-01-22 onward were credited to me without problems.

It has been 9 days already since I created my support ticket. Still no answer

Yes, I said I had done that.

zecharia, and anyone else reading this. Bitcurex changed teh bitcoin addresses some time in the last couple of weeks, without informing any of the customers beforehand. I sent about a quarter of a bitcoin to my previous address because I didn't know they had changed it.

No coins appear in my account, and yes they do appear in the blockchain. I opened a support ticket https://digital-future.it/support/
over a week ago, and there has been no answer.

What the F is going on? How long does it take them to answer and rectify this situation? Granted, it was not very much money but that's not the point!

Please, anuyone else having this problem?

Who are the contact people here in this forum for bitcurex? I want to PM them. I even tried to reach them via instant messaging XMPP at jabber, found their contact ([email protected]) and I tried sending them a message, but it says it could not be sent, I don't know why. I used Thunderbird and I was definitely connected. I am not a techie so I'm flailing blind here.

Would appreciate any help from fellow people here in the forums.

Thank you.

Longin

Hello!

Is anyone else having problems sending BTC to Bitcurex? Some of my payments go through and some dont, even tho they show up in blockchain without problems. My payment address is 1FZzNJq78dhbtuBnNqZnqVDBB2GemDJTVr and my missing transactions are:

• 2014-01-16 02:52:43 - 0.06645602 BTC - 11b68e6572c083f910843a70177fae909622514f90f492a1868547694fddbb05
• 2014-01-18 02:48:03 - 0.05153775 BTC - 257aff7bb97662dd82909dbcfc026d883ecc60043b449bbaee08ce34425c41ff
• 2014-01-19 03:05:34 - 0.04243645 BTC - d86ef9cda6515439b2a0fffb36caa5c64ef7c17bd07e7585c886abca215b84bc
• 2014-01-20 02:38:54 - 0.05159515 BTC - 09570e799935aacae86e34ffcc56cbec696d5cbc4dbfdfb9ece67223869fbe3c
• 2014-01-21 02:35:29 - 0.06424549 BTC - dc2f8a7c811100b6abd52ad9d7adf7a9a99823979d815703d8d7ad812a4363c1

It's 0.27627086 BTC in total   Payments before 2014-01-16, as well as the ones from 2014-01-17 and 2014-01-22 were credited to me almost immediately.

I have sent them support ticket few days ago but there's no reply.