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Topic: Bitmain Announces the Antminer R4 and APW5 Power Supply, Designed for Silence - page 6. (Read 84827 times)

member
Activity: 140
Merit: 17
Nope.

I have previously repaired my Antminers in the only official place that deals with out-of-warranty repairs.
It is BitmainWarranty / Myrig.com , located in Denver, Colorado, USA.

Note: this is not Bitmain company, but a separate company.

I would ask them about the paid repair service for the R4.

https://bitmainwarranty.com/
https://bitmainwarranty.com/contact/
https://myrig.com/

So they/he are/is the same people/man?

Yes, they are the same one company.

Myrig.com is just a new brand they have.
I sent my broken S9 board recently to them. Rather voiding bitmain's "warranty" than having to sent my entire unit. They received my board on Dec 27th. For now nothing has happened Sad They are responsive when I ask them, but the responses have been
First this:
Quote
Average repair time is 3-4 business days, and in some cases with complicated repair, it may take 2-3 weeks.  One of our techs will reach out to you with the update in the near future and also the pricing of the repair.
And then this:
Quote
Your order is in the repair process now. Because of Holidays we will be experiencing some delays. We will get back ton you with an update as soon as we have one from the tech on your order.
Let's see what happens, I'm not too happy so far, I wanted my board repaired quickly obviously.


Bitmain Warranty aka Myrig.com will get your board repaired and at a fair price but not quickly. I imagine they are slammed with customer demand as my most recent repairs took a lot longer than usual.
Not surprising, the S9s are breaking a lot. People are selling them on ebay with broken boards too (for crazy prices). I'll report back when the repair is done.
hero member
Activity: 723
Merit: 519
Nope.

I have previously repaired my Antminers in the only official place that deals with out-of-warranty repairs.
It is BitmainWarranty / Myrig.com , located in Denver, Colorado, USA.

Note: this is not Bitmain company, but a separate company.

I would ask them about the paid repair service for the R4.

https://bitmainwarranty.com/
https://bitmainwarranty.com/contact/
https://myrig.com/

So they/he are/is the same people/man?

Yes, they are the same one company.

Myrig.com is just a new brand they have.
I sent my broken S9 board recently to them. Rather voiding bitmain's "warranty" than having to sent my entire unit. They received my board on Dec 27th. For now nothing has happened Sad They are responsive when I ask them, but the responses have been
First this:
Quote
Average repair time is 3-4 business days, and in some cases with complicated repair, it may take 2-3 weeks.  One of our techs will reach out to you with the update in the near future and also the pricing of the repair.
And then this:
Quote
Your order is in the repair process now. Because of Holidays we will be experiencing some delays. We will get back ton you with an update as soon as we have one from the tech on your order.
Let's see what happens, I'm not too happy so far, I wanted my board repaired quickly obviously.


Bitmain Warranty aka Myrig.com will get your board repaired and at a fair price but not quickly. I imagine they are slammed with customer demand as my most recent repairs took a lot longer than usual.
member
Activity: 140
Merit: 17
Nope.

I have previously repaired my Antminers in the only official place that deals with out-of-warranty repairs.
It is BitmainWarranty / Myrig.com , located in Denver, Colorado, USA.

Note: this is not Bitmain company, but a separate company.

I would ask them about the paid repair service for the R4.

https://bitmainwarranty.com/
https://bitmainwarranty.com/contact/
https://myrig.com/

So they/he are/is the same people/man?

Yes, they are the same one company.

Myrig.com is just a new brand they have.
I sent my broken S9 board recently to them. Rather voiding bitmain's "warranty" than having to sent my entire unit. They received my board on Dec 27th. For now nothing has happened Sad They are responsive when I ask them, but the responses have been
First this:
Quote
Average repair time is 3-4 business days, and in some cases with complicated repair, it may take 2-3 weeks.  One of our techs will reach out to you with the update in the near future and also the pricing of the repair.
And then this:
Quote
Your order is in the repair process now. Because of Holidays we will be experiencing some delays. We will get back ton you with an update as soon as we have one from the tech on your order.
Let's see what happens, I'm not too happy so far, I wanted my board repaired quickly obviously.
legendary
Activity: 2422
Merit: 1706
Electrical engineer. Mining since 2014.
Nope.

I have previously repaired my Antminers in the only official place that deals with out-of-warranty repairs.
It is BitmainWarranty / Myrig.com , located in Denver, Colorado, USA.

Note: this is not Bitmain company, but a separate company.

I would ask them about the paid repair service for the R4.

https://bitmainwarranty.com/
https://bitmainwarranty.com/contact/
https://myrig.com/

So they/he are/is the same people/man?

Yes, they are the same one company.

Myrig.com is just a new brand they have.
newbie
Activity: 86
Merit: 0
Nope.

I have previously repaired my Antminers in the only official place that deals with out-of-warranty repairs.
It is BitmainWarranty / Myrig.com , located in Denver, Colorado, USA.

Note: this is not Bitmain company, but a separate company.

I would ask them about the paid repair service for the R4.

https://bitmainwarranty.com/
https://bitmainwarranty.com/contact/
https://myrig.com/

So they/he are/is the same people/man?
newbie
Activity: 86
Merit: 0
Problem with the PIC? Which i dont know what it is.

Chain[J7] orignal chain_voltage_pic=57 value=910
Chain[J8] orignal chain_voltage_pic=6 value=940
hero member
Activity: 1610
Merit: 538
I'm in BTC XTC
Interesting on the top board thing...  I've been running my R4 vertically since day one with no issues so far (knock on wood, fingers crossed, etc...)
full member
Activity: 211
Merit: 100
Damn!
Now it was my turn to loose the upper board =(
It doesn't light up the red led on the board =(
Tried to change control cables but didn't help.
Is this one doomed forever?

EDIT: Tried the IP report trick too...

Is it me, or is it always the top board that goes on these things? 
legendary
Activity: 2422
Merit: 1706
Electrical engineer. Mining since 2014.
Nope.

I have previously repaired my Antminers in the only official place that deals with out-of-warranty repairs.
It is BitmainWarranty / Myrig.com , located in Denver, Colorado, USA.

Note: this is not Bitmain company, but a separate company.

I would ask them about the paid repair service for the R4.

https://bitmainwarranty.com/
https://bitmainwarranty.com/contact/
https://myrig.com/
newbie
Activity: 86
Merit: 0
Damn!
Now it was my turn to loose the upper board =(
It doesn't light up the red led on the board =(
Tried to change control cables but didn't help.
Is this one doomed forever?

EDIT: Tried the IP report trick too...
legendary
Activity: 3220
Merit: 1220
I wish they would bring back the T9's they run so cool compared to the S9's
hero member
Activity: 1610
Merit: 538
I'm in BTC XTC
Bitmain has said they will not manufacture anymore R4's.  Too bad, I really like the one good one I got!
legendary
Activity: 1624
Merit: 1129
Bitcoin FTW!
Will there be new R4s for sale?
Probably not. The R4s were plagued with issues and they likely didn’t sell as well as the T9/S9 models. Bitmain have stopped selling them for quite some time and they probably won’t be bringing anything like it back.
full member
Activity: 173
Merit: 105
Will there be new R4s for sale?
sr. member
Activity: 441
Merit: 250
No zuo no die why you try, u zuo u die dont be shy
Worked like a charm! Much appreciated.

And what's better was it seemed to "overclock" my rig which was 7.5TH at stock to 8.5TH/s now Grin


My R4 stopped working today. Currently if I power it on, I will see its Ethernet LED in solid yellow with blinking green. Miner does not appear on router table. Has anyone encountered similar experience with R4 or other Antminer models?

Thanks.

I had exactly the same problem and the IP report button reset method helped me to fix it.  Smiley

See this older post by me:
Well, this is an interesting find and I thought I'll share it with you. Smiley

I had a problem booting my Antminer R4 8.0 Th/s, batch 2, autotune-model.

So I went looking in here:
Bitmain.com: Three Ways to Restore Factory Settings (R4/S9/T9)
https://enforum.bitmain.com/bbs/topics/3957

I used the last option in the list, IP Reporter button restore.
Quote from: Bitmain
Usage: Please power off the miner, then hold down the IP Reporter and don’t release it. At the same time, please power on the miner.
Releasing the IP Reporter after 5 seconds, the machine will automatically restore factory settings.

My miner restored with firmware Aug. 9 2016 and autotune settings were gone.
I am now suddenly able to control frequency and custom fan settings.  Cheesy

This was not my original problem, but I'm happy with it.
My original problem was that the miner jammed somehow in the booting process and didn't even show up in my router ip list.

legendary
Activity: 2422
Merit: 1706
Electrical engineer. Mining since 2014.
My R4 stopped working today. Currently if I power it on, I will see its Ethernet LED in solid yellow with blinking green. Miner does not appear on router table. Has anyone encountered similar experience with R4 or other Antminer models?

Thanks.

I had exactly the same problem and the IP report button reset method helped me to fix it.  Smiley

See this older post by me:
Well, this is an interesting find and I thought I'll share it with you. Smiley

I had a problem booting my Antminer R4 8.0 Th/s, batch 2, autotune-model.

So I went looking in here:
Bitmain.com: Three Ways to Restore Factory Settings (R4/S9/T9)
https://enforum.bitmain.com/bbs/topics/3957

I used the last option in the list, IP Reporter button restore.
Quote from: Bitmain
Usage: Please power off the miner, then hold down the IP Reporter and don’t release it. At the same time, please power on the miner.
Releasing the IP Reporter after 5 seconds, the machine will automatically restore factory settings.

My miner restored with firmware Aug. 9 2016 and autotune settings were gone.
I am now suddenly able to control frequency and custom fan settings.  Cheesy

This was not my original problem, but I'm happy with it.
My original problem was that the miner jammed somehow in the booting process and didn't even show up in my router ip list.

sr. member
Activity: 441
Merit: 250
No zuo no die why you try, u zuo u die dont be shy
My R4 stopped working today. Currently if I power it on, I will see its Ethernet LED in solid yellow with blinking green. Miner does not appear on router table. Has anyone encountered similar experience with R4 or other Antminer models?

Thanks.
legendary
Activity: 2422
Merit: 1706
Electrical engineer. Mining since 2014.
I just have to ask.  Is the APW5 that they are talking about here the same one that they have had for awhile?  Because if it's the same as the one I have then it is far from silent.

APW5 is a different psu series than the APW3.

Are you talking about the APW3 series?
Here is the forum thread for the original APW3 psu https://bitcointalksearch.org/topic/bitmain-antminer-apw3-12-1600-psu-series-1060439
jr. member
Activity: 63
Merit: 2
I just have to ask.  Is the APW5 that they are talking about here the same one that they have had for awhile?  Because if it's the same as the one I have then it is far from silent.
newbie
Activity: 4
Merit: 0
Does anyone has R4 antminer's firmware without autotune?, i already tried the ip report reset method but still stuck with latest firmware, i remember my miners came with manual freq from factory, but i upgraded (my bad) to the last firmware and problems started.

If anyone could be so kind to share those firmware i'm sure many R4 owners like me will be pleased.
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