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Topic: BITMINE.CH List of Asked Refund for CoinCraft Desk/RIG - page 2. (Read 16601 times)

member
Activity: 85
Merit: 11
I'm also waiting for my refund, confirmation received in april and still no refund.
newbie
Activity: 38
Merit: 0
Ordered on 29 november 2013, refund request in april and confirmation in may 15 after at least 2-3 email about my refund!

And guess what?

NO REFUND YET! / 30/9 -2014!!  Angry
newbie
Activity: 17
Merit: 0
Because Bitmine doesn´t communicate and didn´t return my money, I decided to warn all potentional buyers:
http://bestp2pool.wordpress.com/2014/09/22/do-not-trust-bitmine-ch/
newbie
Activity: 15
Merit: 0
Hi everyone, new? The list of bitminerefund it has stopped with the last payment on 11.06.2014, no other news? No one has been paid more?

A few days ago I spoke with a newspaper in the region, where there is also the company Bitmine AG. Soon, probably should go out an article about them ... Smiley
hero member
Activity: 714
Merit: 500
@michal1

Every customer would need to sue Bitmine themselves (with legal fees way in excess of 1000$), this cost will not be awarded to you if you win the case.

You would have to argue your case in Italian.

It should be easier to just try and recieve 2* your ordered hashpower or transfer your order to cloudhashing.


Finally, if Bitmine should become bankcrupt (there is no reason it should right now) you will sit on your additional expenses for a lawyer and no compensation at all.
newbie
Activity: 24
Merit: 0
Ok after 2 weeks they told almost everything.
They can not send us our money because they make another business with our money and btc.
Now they told me they don't have money because they invest in Island.

WTF?!

Its my problem that they have shit business plan? That they take money buy hardware and now they could make any refund because they invest?

Its insane! Its crazy!

They have the best business plan ever!
- make hardware promises in BTC world
- take money
- invest in hardware
- make hardware line for one big company
- put small customers in ass
- take their money and make another invest breaking all rules
- be Swiss

Now we don't have any choice.
We must cooperate together to take our money back!
They CAN NOT send money not because they don't have it. This people make another big business with OUR money! Did You really see?

How we can open officially this case?
hero member
Activity: 714
Merit: 500
THERE IS NO OPTION FOR CLASS ACTION LAW SUITS in Switzerland.
Every customer needs to sue for their refund themselves.

However,  multiple people can use the same lawyer,  and can consolidate there losses into one.  Just no class action lawsuits.  AFAIK.
Multiple people could use the same lawyer, however the lawyer has to act on behalf of everyone individually, which means essentially the same workload, therefore the same pay.
Swiss lawyers aren´t cheap at all, and they normally don´t give discounts.

However, this could lead to a conflict of interest, as everyone wants the debtor to pay him (first / at all).
Therefore I wouldn´t advise to it, and it might not even be possible / legal.


I am not trying to dissuade anyone, but bitmine clearly has their business set up in a state / country where it is difficult to sue them, and difficult always means costly.

If this is an option for you, it might be both cheaper and quicker for you to work out some kind of deal for 2* the ordered hashpower or a transfer to cloudmining.
full member
Activity: 221
Merit: 100
THERE IS NO OPTION FOR CLASS ACTION LAW SUITS in Switzerland.
Every customer needs to sue for their refund themselves.

However,  multiple people can use the same lawyer,  and can consolidate there losses into one.  Just no class action lawsuits.  AFAIK.
hero member
Activity: 714
Merit: 500
As this hasn´t gotten into some of your minds:

THERE IS NO OPTION FOR CLASS ACTION LAW SUITS in Switzerland.
Every customer needs to sue for their refund themselves.

It is also a civil case, not a criminal one, as you are trying to recoup the funds you sent to a business.


Furthermore, lawyer costs are usually not awarded to the winning party in Switzerland, and they can be really high.

On top of that, Bitmine is located in a state where the official language is Italian, so have fun arguing your case in italian language.
sr. member
Activity: 430
Merit: 500
subversionsteve: Count me in.

I made order #4018 on December 6, 2013 and is currently processing, no miner, no refund, no answers to my emails.
I don´t want to get miner after one year for BTC, it will not be able to make any money.

I am very angry on them, they offer chips, housing, miners, but who paid for that? Me? You? This is fucking bad approach. Sorry about words, but this is how I see it.

You'll get your refund most likely in September / October depending on when you have asked for refund.

I asked for refund 10.5.2014 and latest info is that I'll receive my refund in the first half of September
newbie
Activity: 17
Merit: 0
subversionsteve: Count me in.

I made order #4018 on December 6, 2013 and is currently processing, no miner, no refund, no answers to my emails.
I don´t want to get miner after one year for BTC, it will not be able to make any money.

I am very angry on them, they offer chips, housing, miners, but who paid for that? Me? You? This is fucking bad approach. Sorry about words, but this is how I see it.
newbie
Activity: 9
Merit: 0
I placed my order back in December 2013 for  1TH miner.
I haven't had enough cash in hand, So I took loan from my local bank with high interest rate, with the hope when I get the miner in February  I will make money and payback to the bank.

I never receive the miner, I asked for refund couple of months ago.
So far no reply from bitmine.
Last 5 days I have been calling them everyday. No one answer the phone.
All I can hear "I got the power" track and "our Representative are currently busy" message.

I sent them tons of emails. no reply to my email. No one answer the phone.
International calls cost me money. still I keep calling them with the hope someone would answer the phone.
newbie
Activity: 1
Merit: 0
Here is my Story with Bitmine.ch.
i spend 11k Euro  on november 2013 for a mine rig . 3 months after still no rig . i send em lots of emails asking whats happening and i get almost no respond back .. nothing special .

i call em and i ask for a refund . i send them the papers needed for it . and even if i asked them if they received them .. still no response ..

after a month . ( refund will take maximum 30 days as it sais ont heir web site .. no refund yet . so i call them and they say im sorry your email went to the spam folder so you refund wasnt register you have to send us the papers again ..
Fucking unbelievable ...

now 2 months after im calling them every week . asking for my money still . they keep saying call us in a few days  .. in a few days .. in a few days ..

The name of the people that work as customer service  is Karim . Diego . an Antonios . .

Karim said dont worry i ll do your refund myself .. and i ll send you an email .. since that day he is not there on the call support ..

Antonios .. he speaks Greek like i am .. even i repetedly asked to speak to him he is not coming on phone ..

Diego seems to be there all the time .. all he sais is .. aham .. sorry i dont know whent he refund will be .. call me back in a few days ..


This is outrageous .. and im still waiting ... Proffesional company .. yeah sure ..

and im still waiting ...
newbie
Activity: 36
Merit: 0
I am in.
maybe the owner of bitminerefund.com can organize it or we can do a mail list with the interested. I asked some swiss lawers but my english is not so good to organize it. sorry.
sr. member
Activity: 246
Merit: 250
Sorry to disappoint, but there is no class-action in Switzerland.

It technically doesn't have to be a class action suit. I'm just talking about several people coordinating with a lawyer to sue bitmine. I don't really care what they call it. If anyone is interested please contact me. I'll be calling lawyers within the next couple days regardless.

Hi I am also interested in this class action, they have about 5000 euros that have not returned.

Hope news.
newbie
Activity: 16
Merit: 0
Steve,

Count me in. I am sending you a PM. I think we should also have the creator of bitminerefund.com involved, either be part of the same lawsuit as his, or have him be part of the one you are starting.
newbie
Activity: 2
Merit: 0
Sorry to disappoint, but there is no class-action in Switzerland.

It technically doesn't have to be a class action suit. I'm just talking about several people coordinating with a lawyer to sue bitmine. I don't really care what they call it. If anyone is interested please contact me. I'll be calling lawyers within the next couple days regardless.
sr. member
Activity: 430
Merit: 500
this is my latest e-mail exchange with bitmine

Quote
Hello Kerim,

I have not received a mail from Bitmine the 27th of May. Could you please send me a copy of it?

If it was intended that I should have been refunded the 30th you should pay my refund A.S.A.P according to the BTC market value that was when the refunds were paid. This would be the most fare way of working when you have screwed up quite badly!

BR,
Jarkko


Lainaus Kerim <[email protected]>:

##- Please type your reply above this line -##
Your request (8489) has been solved. To reopen this request, reply to this email.
 

Kerim   
Kerim (Bitmine AG)
Jun 02 16:58

Dear Mr. XXXXXXXX,

I am sorry to hear you weren't refunded. On the 27th of may I sent a note with a list of names including yours, reminding I got confirmation that those people received assurance that their payment would arrive within the 30th. On the 30th I sent another note, and only today I received confirmation that some of these people have been paid but for some reason you weren't. You may feel insulted to hear this again, but the only thing I can tell you is to bear some more patience until your payment arrives.

Best regards,


Bitmine AG, Bitmine.ch

J   
Jarkko
Jun 02 15:46

Hello,

I have still not received an answer from you

Lainaus Bitmine AG <[email protected]>:

J   
Jarkko
May 30 19:52

This is a follow-up to your previous request #7852 "Order #4184 status"

Hello,

Is Kerim's "promise" still holding?

BR,
Jarkko

Lainaus Kerim <[email protected]>:

]
This email is a service from Bitmine AG. .
hero member
Activity: 714
Merit: 500
Sorry to disappoint, but there is no class-action in Switzerland.
newbie
Activity: 2
Merit: 0
50Days of refund was accepted still no answer on mails and no money back...
Time to take one lawyer and legal actions? I asked some swiss lawyer and they said me



"To accomplish this (chargeable) individual advice is called for. A first consultation (incl. studying the relevant documents) usually requires 1 h to 1 ½ h; based on an hourly rate of 350 Swiss Francs plus VAT of currently 8%."


I think that we should submit a collective demand and the costs will be less.


Hi,
My refund is now 10 days overdue.

Did you ever get a lawyer? I would like to go in on one if you or anyone else is interested. If not can you give me the contact information for the lawyer you mentioned?  

If anyone is interested in opening a class action suit against bitmine, please email me at [email protected].

Thanks!
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