Bittrex Withdrawal Problem due to Verification - page 3.

erk

hero member

Activity: 826

Merit: 500

Quote from: TonySteel on December 08, 2017, 03:33:14 PM

So if I ask for a refund they will give me all of my money that's on my account?

I doubt it, but you get to voice your complaint.

The problem is that Bittrex went ahead with these changes with out seeking customer approval first.
That is bad business practice and they need to know it by people demanding refunds.

TonySteel

newbie

Activity: 3

Merit: 0

Quote from: erk on December 08, 2017, 03:18:33 PM

Quote from: Bardman on December 08, 2017, 01:01:23 PM

Quote from: mayax on December 08, 2017, 11:24:31 AM

how can you use a such company?

You send them the IDs and everything they require without thinking to whom you are trusting your documents. Your identity will be sold on the black market.

https://cointelegraph.com/news/bittrex-leaks-user-passports-in-support-emails-says-russian-telegram-channel

And what do you want people to do, genius? If you have thousands of dollars or more stuck there, there is no other solution than giving them your ID. Many other exchanges ask for ID too, for fiat withdrawals anyways, it's not like bittrex is the only one, they are just extremely unprofessional and your link is not confirmed.

Tell Bittrex that it is no longer the service you signed up for, they changed the service with out your agreement, and you want a refund.

There are class actions under way I believe.

So if I ask for a refund they will give me all of my money that's on my account?

erk

hero member

Activity: 826

Merit: 500

Quote from: Bardman on December 08, 2017, 01:01:23 PM

Quote from: mayax on December 08, 2017, 11:24:31 AM

how can you use a such company?

You send them the IDs and everything they require without thinking to whom you are trusting your documents. Your identity will be sold on the black market.

https://cointelegraph.com/news/bittrex-leaks-user-passports-in-support-emails-says-russian-telegram-channel

And what do you want people to do, genius? If you have thousands of dollars or more stuck there, there is no other solution than giving them your ID. Many other exchanges ask for ID too, for fiat withdrawals anyways, it's not like bittrex is the only one, they are just extremely unprofessional and your link is not confirmed.

Tell Bittrex that it is no longer the service you signed up for, they changed the service with out your agreement, and you want a refund.

There are class actions under way I believe.

mayax

legendary

Activity: 1470

Merit: 1004

Quote from: Bardman on December 08, 2017, 01:01:23 PM

Quote from: mayax on December 08, 2017, 11:24:31 AM

how can you use a such company?

You send them the IDs and everything they require without thinking to whom you are trusting your documents. Your identity will be sold on the black market.

https://cointelegraph.com/news/bittrex-leaks-user-passports-in-support-emails-says-russian-telegram-channel

And what do you want people to do, genius? If you have thousands of dollars or more stuck there, there is no other solution than giving them your ID. Many other exchanges ask for ID too, for fiat withdrawals anyways, it's not like bittrex is the only one, they are just extremely unprofessional and your link is not confirmed.

Why do you have thousands of dollars or more stuck there? Why did you use a shady exchanger?

you said that they extremely unprofessional. do you want them to admit that they lost the clients IDs?

SrdjaNo1

newbie

Activity: 15

Merit: 0

I am waiting for verification for 10 days now. Same Name Mismatch problem. I have been sending emails, ids, explanations. Haven't received any response but some generic that verification is slow these days.

So bad that I see some1 waiting for over a month...

Bardman

hero member

Activity: 952

Merit: 516

Quote from: TonySteel on December 08, 2017, 01:42:25 PM

Any Updates?? I have been waiting for over a month regarding the "name mismatch"problem. Are there people that have been verified after uploading documents. If more and more people get verified this means that my money is safe and i just have to wait.

Yes there are people that have been verified but it's random, they are not solving tickets chronologically for some odd reason. There is someone who got verified only after 3 days and there is someone who is still waiting for 1 month +

TonySteel

newbie

Activity: 3

Merit: 0

Any Updates?? I have been waiting for over a month regarding the "name mismatch"problem. Are there people that have been verified after uploading documents. If more and more people get verified this means that my money is safe and i just have to wait.

Bardman

hero member

Activity: 952

Merit: 516

Quote from: mayax on December 08, 2017, 11:24:31 AM

how can you use a such company?

You send them the IDs and everything they require without thinking to whom you are trusting your documents. Your identity will be sold on the black market.

https://cointelegraph.com/news/bittrex-leaks-user-passports-in-support-emails-says-russian-telegram-channel

And what do you want people to do, genius? If you have thousands of dollars or more stuck there, there is no other solution than giving them your ID. Many other exchanges ask for ID too, for fiat withdrawals anyways, it's not like bittrex is the only one, they are just extremely unprofessional and your link is not confirmed.

Doctor.Strange

sr. member

Activity: 728

Merit: 250

Go Big or Go Home

Lolx, why they need KYC for crypto, crypto was made to be decentralized if they verify our documents then what is the mean of decentralized?

mayax

legendary

Activity: 1470

Merit: 1004

how can you use a such company?

You send them the IDs and everything they require without thinking to whom you are trusting your documents. Your identity will be sold on the black market.

https://cointelegraph.com/news/bittrex-leaks-user-passports-in-support-emails-says-russian-telegram-channel

davesmurf

newbie

Activity: 7

Merit: 0

hi, what's the latest guys? I could do with some moral support!

Bardman

hero member

Activity: 952

Merit: 516

Quote from: abbv21b on December 07, 2017, 09:30:14 PM

Quote from: erk on December 07, 2017, 09:22:28 PM

Quote from: abbv21b on December 07, 2017, 09:18:57 PM

Just so that everyone knows, currently bittrex has 0 BTC daily withdrawal limit for all new accounts (and most old ones). "Basic verification" does not work so if you want your coins out, you are forced to upload official ID and a selfie to bittrex. As you can see from this thread and by googling, bittrex support is ... not great. I would not recommend using bittrex for anything.

Yeah, it's been covered in other threads here, seeing they don't do fiat, it must be incompetence or some scam brewing.

Either way, it's a serious alarm bell sounding.

It would be valuable to know if there is anyone who has successfully performed "enhanced" verification and withdraw in the last few days. If that fails for everyone then it is pretty clear what is happening.. Angry

Many people have, there is a thread with many tickets and like half of them are solved. Most people that got enhanced can withdraw. That's why I'm saying it doesn't look like a scam, why would they verify accounts if it was a scam, they are just unprofessional.

erk

hero member

Activity: 826

Merit: 500

What really pisses me off is you sign up agreeing to certain terms and condition, they take the money off you, then change the terms and conditions. I didn't sign up for a service were my daily withdrawal limit is 0 BTC without verification, never would have, but that's all I have now which is a bit rude of them.

base20

newbie

Activity: 40

Merit: 0

I wasn't locked like some others so I was able to withdraw my funds. They kept asking for enhanced verification but since the min withdraw was less than what I had anyways thru just the basic like .4 btc or something I never updated my info. It's pretty shitty situation since I really liked Bittrex exchange and it was def the best one I've used to date but I'm not taking any chances just in case.

Hopefully it all gets worked out for those who aren't able to withdraw.

abbv21b

member

Activity: 161

Merit: 10

Quote from: erk on December 07, 2017, 09:22:28 PM

Quote from: abbv21b on December 07, 2017, 09:18:57 PM

Just so that everyone knows, currently bittrex has 0 BTC daily withdrawal limit for all new accounts (and most old ones). "Basic verification" does not work so if you want your coins out, you are forced to upload official ID and a selfie to bittrex. As you can see from this thread and by googling, bittrex support is ... not great. I would not recommend using bittrex for anything.

Yeah, it's been covered in other threads here, seeing they don't do fiat, it must be incompetence or some scam brewing.

Either way, it's a serious alarm bell sounding.

It would be valuable to know if there is anyone who has successfully performed "enhanced" verification and withdraw in the last few days. If that fails for everyone then it is pretty clear what is happening.. Angry

erk

hero member

Activity: 826

Merit: 500

Quote from: abbv21b on December 07, 2017, 09:18:57 PM

Just so that everyone knows, currently bittrex has 0 BTC daily withdrawal limit for all new accounts (and most old ones). "Basic verification" does not work so if you want your coins out, you are forced to upload official ID and a selfie to bittrex. As you can see from this thread and by googling, bittrex support is ... not great. I would not recommend using bittrex for anything.

Yeah, it's been covered in other threads here, seeing they don't do fiat, it must be incompetence or some scam brewing.

Either way, it's a serious alarm bell sounding.

abbv21b

member

Activity: 161

Merit: 10

Just so that everyone knows, currently bittrex has 0 BTC daily withdrawal limit for all new accounts (and most old ones). "Basic verification" does not work so if you want your coins out, you are forced to upload official ID and a selfie to bittrex. As you can see from this thread and by googling, bittrex support is ... not great. I would not recommend using bittrex for anything.

Bardman

hero member

Activity: 952

Merit: 516

Quote from: megashira1 on December 07, 2017, 03:12:47 AM

Anyone else have a withdrawal limit of 0.4btc but is still unable to withdrawal? Past few weeks I had been able but not anymore.

It seems to be a bug (or intentional) but some people that got verified recently still can't withdraw even with the 100 btc limit. Although some of them weren't able just because they didn't enable 2fa, do you have 2fa enabled?

bittrextrouble

newbie

Activity: 13

Merit: 0

My Bittrex account withdrawal has been disabled!

I have submitted ticket to support but with no reply!

Bittrex Request Ticket: #548004

Please help! #bittrex #bittrextrouble #bittrexexchange

Has anyone spoken to a lawyer or something?

Does anyone know where we can complain Bittrex LLC?

Anyone has contact for Bill Shihara, Richie Lai, Rami Kawach, and Ryan Hentz?

megashira1

legendary

Activity: 1146

Merit: 1000

Anyone else have a withdrawal limit of 0.4btc but is still unable to withdrawal? Past few weeks I had been able but not anymore.

Topic: Bittrex Withdrawal Problem due to Verification - page 3. (Read 13713 times)