Been using the site for several years without any problems. I was able to withdraw a few days ago but now it states that I need to be verified before I can withdraw....I've been verified a long time ago! It let me deposit, but they wont let me withdraw.....It looks like they have a liquidity problem----> been here before! Think an exchange got us again!
Bittrex sucks, one can't withdraw unless verified. earlier my account was legacy and now it's tagged as new, it's ridiculous. this is how they treat their early user. i got 50 mBTC stuck in there.
Bittrex sucks, one can't withdraw unless verified. earlier my account was legacy and now it's tagged as new, it's ridiculous. this is how they treat their early user. i got 50 mBTC stuck in there.
I am pissed! Mine is tagged as new too, and I just made a similar withdrawal a few days ago. If I ever get my money out, I will never use them again. It's beginning to look like they are just making up excuses in an attempt to let their deposits catch up to their withdrawals. This happened to me at cryptsy too before they ran! Same thing ---> looks like Bittrex has a liquidity problem.
Ok looks like a new policy again and because of your posts I will refrain from using Bittrex for now.
At the time this thread was created, what OP needs is just Basic Verification (basically just a mobile number) so that withdrawal will be available and it goes smoothly as confirmed by OP on previous page. Out of curiousity, I created a new account now and what I saw from Basic Verification now is we need to verified our details unlike before that mobile number is enough.
Weird. My account was tagged as BASIC there so withdrawals should be fine too. I supposed to transfer some of my funds to them a while ago but I saw your responses here so I suddenly not to do it at the moment. Maybe will wait for more responses.
I just gave them everything I could and they still wont let me withdraw ---> first I tried to upgrade to basic (which I already had but they changed it yesterday day to "new") and it said that it failed (gave my SSI number and everything)! So, I went ahead and uploaded my state identification card and selfie....and still nothing ----> I am done ---> there is something suspicious going on here, guaranteed!
Support's not responding to tickets so I submitted an email to them under their "Contacts" link:
This is their response:
" ** THIS EMAIL CONVERSATION IS NOT MONITORED. REPLIES TO THIS EMAIL DO NOT REACH SUPPORT STAFF **
In an effort to assist you as quickly as possible we are now only accepting tickets submitted via our "Submit a request" form.
This form will allow you to provide us with the precise information we need to resolve your request.
Please visit our Support site and search the FAQ for your issue:
https://bittrex.zendesk.comPlease click here to submit your request if you are unable to find your resolution in the FAQ:
https://bittrex.zendesk.com/hc/en-us/requests/new"
