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Topic: BK8 - Biggest and Most Trusted Brand. Asia's #1 Crypto online casino BTC & USDT - page 39. (Read 20146 times)

legendary
Activity: 2198
Merit: 1592
hmph..
Yes, this one is questionable because this problem occurred since a few months ago or even last year I don't know why they haven't fixed it yet
I'm sure BK8 has a team that can fix it or do they think this way the crypto withdrawals are safer? I mean to make sure that their customer accounts are not hacked
So they have to make sure that the OTP must be sent manually and through verification.

I can't speculate anything about the technical issues of this OTP. Because actually, team can solve this problem in 1-2 days. I'm sure they have their own considerations why OTP is done manually. Each provider has its own security standards, so if you really need an OTP to add an address, please contact CS. anyway it didn't take long to get a response from CS.
legendary
Activity: 2884
Merit: 1155
Leading Crypto Sports Betting & Casino Platform
And someone who are really closed with "BK8" especially @roycilik suggested everyone contact "Live-support" for OTP issue. I also facing the same things for add "Crypto-Withdraw" address.
I have gone through this process two times already. But it is quite annoying as the process takes minimum 15-20 minutes. And I have to go through this process each time when I will add a new withdrawal address there.

It's not complicated, if we are thinking about security of our account.
They need to fix the OTP code issue for making a user friendly security system. BK8 team should replace the phone number OTP code verification system with the email OTP code verification system. There shouldn't be any problem to send OTP code verification message instantly by email. Some other crypto casinos sends OTP code or withdrawal verification link to the user registered email address to ensure the security of the withdrawals.

Yes, this one is questionable because this problem occurred since a few months ago or even last year I don't know why they haven't fixed it yet
I'm sure BK8 has a team that can fix it or do they think this way the crypto withdrawals are safer? I mean to make sure that their customer accounts are not hacked
So they have to make sure that the OTP must be sent manually and through verification.
legendary
Activity: 1820
Merit: 966
In Search of Incredible
And someone who are really closed with "BK8" especially @roycilik suggested everyone contact "Live-support" for OTP issue. I also facing the same things for add "Crypto-Withdraw" address.
I have gone through this process two times already. But it is quite annoying as the process takes minimum 15-20 minutes. And I have to go through this process each time when I will add a new withdrawal address there.

It's not complicated, if we are thinking about security of our account.
They need to fix the OTP code issue for making a user friendly security system. BK8 team should replace the phone number OTP code verification system with the email OTP code verification system. There shouldn't be any problem to send OTP code verification message instantly by email. Some other crypto casinos sends OTP code or withdrawal verification link to the user registered email address to ensure the security of the withdrawals.
sr. member
Activity: 1428
Merit: 256
what do you mean you dont know how it works? just dont lose any money for a few days and you ll see how it works

dude..the total time i was registered to this site was 2 WEEKS.. and if you exclude the time of their constant maintenances, the site was down all the time etc..so the total days i actively used the site and made bets there properly was like 5-6 days maximum. LESS THAN A WEEK. how the hell you claim that someone who just registered and betting with a couple of hundred bucks is `professional`, since i make exact same kinda bets from DOZENS of bookies the last 20 years and never ever got kicked out from anywhere. if a quality and honest bookie wants you out, they d pay ALL YOUR PROFIT and limit you to very small amounts so you basically leave. they dont close your account through `live help`.  i know bookies that raise your limits and give you extra possibilities when they `flag` you as a pro bettor.. for ex pinnacle.. for ex cloudbet.. anyway.. on the other thread i opened on the complaints page, some braindead even wrote ` see? he violated rules and bk8 even gave him the deposit back.` like i  gotta appreciate it.. so it kinda feels like im wasting my energy by keep writing. your money your choice of course lol.. good luck

I mean how it works 'professional betting style' so I can't give any explanation. But related to players cannot win it's not true I personally have proven it when I first created an account like you, I played a slot game and won and asked for withdrawal of more than $ 1000 (in local currency)  

I won't say anything if I don't prove it myself, just like you, you can say anything because only you know the facts but of course I hope you find a solution.
newbie
Activity: 63
Merit: 0
of course i asked them several times what was the reason and how i violated any rules since im fully verified in the site, i dont even touch casino or games. just sportsbook with small amounts, never taken a bonus.. but all the live help replies are just template messages and nothing specific to the situation.anyway.. i wrote to curacao too, their licence provider (which is a joke anyway).so theres no single way that i commited a fraud . they know my ID and all. i challenge them to announce the fraud that i commited here on public then, but they just can not. to be honest i couldnt care less about 300-400 bucks but being ripped off this shamelessly pisses me off
I think you should make a Scam Accusation to them in this board, Just follow the format and have some proofs t hat they are ripping you off. There are many cases that have been solved because casino here are protecting their reputation and they won't sacrifice 300-400 bucks for it. You wrote to their license provider, It would be easy to make a scam accusation to them. Also, Many casino won't tell what you have committed or the reason why they ban or restricted you but once they are on a hot discussion, They will most likely be announcing it.

edit:
Oops I just saw your thread, I hope @roycilik helped you on your case since he managed the past BK8 Signature campaign.

BK8 has an official account here I believe they are monitoring this problem and trying to confirm it to the security team
We cannot make conclusions if we only hear from one party therefore we should wait, the same thing in some problems in the past admin came here to explain
Logically it is impossible for Casino to forbid users for no reason while they continue to make advertisements to attract new customers.
There’s already a thread to address this issue and I’m sure BK8 can handle this professionally, he just need to wait for sometime to resolve this case. Restricting someone will always be fall with the terms and conditions, if he didn’t violate anything, then his account should be back to normal but again it should be on process. Bk8 and the team already looking into this matter, they won’t ruin their reputation for this, there must be a reason.

Yes bk8 has responded as usual the same case in many casinos they call it professional betting style, I don't know how it works, but of course every sportsbook has a team to oversee the activity of the player especially suspicious activities. BK8 also confirmed that he had withdrawn his deposit and the remaining balance on the account is the profit of several bets.

what do you mean you dont know how it works? just dont lose any money for a few days and you ll see how it works

dude..the total time i was registered to this site was 2 WEEKS.. and if you exclude the time of their constant maintenances, the site was down all the time etc..so the total days i actively used the site and made bets there properly was like 5-6 days maximum. LESS THAN A WEEK. how the hell you claim that someone who just registered and betting with a couple of hundred bucks is `professional`, since i make exact same kinda bets from DOZENS of bookies the last 20 years and never ever got kicked out from anywhere. if a quality and honest bookie wants you out, they d pay ALL YOUR PROFIT and limit you to very small amounts so you basically leave. they dont close your account through `live help`.  i know bookies that raise your limits and give you extra possibilities when they `flag` you as a pro bettor.. for ex pinnacle.. for ex cloudbet.. anyway.. on the other thread i opened on the complaints page, some braindead even wrote ` see? he violated rules and bk8 even gave him the deposit back.` like i  gotta appreciate it.. so it kinda feels like im wasting my energy by keep writing. your money your choice of course lol.. good luck
legendary
Activity: 2198
Merit: 1592
hmph..


Because it's just put saved address from my perspective we don't really need at all for "OTP" like Add Bank Information. Should change OTP system only for requested a withdraw not add saved new address

Good advice, moving the otp from add address to withdraw. however, actually OTP is required for all executions related to accounts and money. starting from adding crypto addresses, bank accounts and so on. With this, users will feel more secure. hopefully BK8 will make this happen soon. although I personally don't really care about this OTP, becausr when I play, mostly i'?mlose, so it's very rare for WD or changing addresses
sr. member
Activity: 1428
Merit: 256
of course i asked them several times what was the reason and how i violated any rules since im fully verified in the site, i dont even touch casino or games. just sportsbook with small amounts, never taken a bonus.. but all the live help replies are just template messages and nothing specific to the situation.anyway.. i wrote to curacao too, their licence provider (which is a joke anyway).so theres no single way that i commited a fraud . they know my ID and all. i challenge them to announce the fraud that i commited here on public then, but they just can not. to be honest i couldnt care less about 300-400 bucks but being ripped off this shamelessly pisses me off
I think you should make a Scam Accusation to them in this board, Just follow the format and have some proofs t hat they are ripping you off. There are many cases that have been solved because casino here are protecting their reputation and they won't sacrifice 300-400 bucks for it. You wrote to their license provider, It would be easy to make a scam accusation to them. Also, Many casino won't tell what you have committed or the reason why they ban or restricted you but once they are on a hot discussion, They will most likely be announcing it.

edit:
Oops I just saw your thread, I hope @roycilik helped you on your case since he managed the past BK8 Signature campaign.

BK8 has an official account here I believe they are monitoring this problem and trying to confirm it to the security team
We cannot make conclusions if we only hear from one party therefore we should wait, the same thing in some problems in the past admin came here to explain
Logically it is impossible for Casino to forbid users for no reason while they continue to make advertisements to attract new customers.
There’s already a thread to address this issue and I’m sure BK8 can handle this professionally, he just need to wait for sometime to resolve this case. Restricting someone will always be fall with the terms and conditions, if he didn’t violate anything, then his account should be back to normal but again it should be on process. Bk8 and the team already looking into this matter, they won’t ruin their reputation for this, there must be a reason.

Yes bk8 has responded as usual the same case in many casinos they call it professional betting style, I don't know how it works, but of course every sportsbook has a team to oversee the activity of the player especially suspicious activities. BK8 also confirmed that he had withdrawn his deposit and the remaining balance on the account is the profit of several bets.
newbie
Activity: 63
Merit: 0
Hello @ziportan, I have forwarded you issue to the BK8 team, they will reply here ASAP.

i appreciate it
i ve been using their sportsbook since a short while. everything was going well until they cancelled my withdrawal of 716 usdt. when i asked on live help, they said its a technical issue and i could withdraw again  in a few mins. ( maintenance was going on every single day since like a week so i thought no problem) then after i again tried to withdraw the balance , it was cancelled again but this time i was told i violated some terms which is quite impossible cos i ve been betting on sports since like 20 years, know how the things are going. i NEVER use bonuses, NEVER open accounts more than once and never obviously launder money. i just bet with small amounts and thats all. never even touched on casino or games etc..
so they couldnt give me an answer of course about the violation, basically stole 360 usdt of the money -god knows why not more or less of it- and blocked my account, which i already asked from them after my first withdrawal failed, cos the site was a total disaster, impossible to bet cos of technical difficulties, so i told them to send me the balance and i ll close the account
anyway. i wrote to their licence provider in curacao, which looks like a complete joke compared to IBAS or any other serious foundation. not giving a lot of thoughts abt the money but giving u guys a heads up abt this site. i openly challenged them to declare my violation to public on their official thread here too but dont think they will either, since it doesnt exist in reality.

good luck all

ps. this was the only ss i could take before they closed my account

https://ibb.co/B4CgkdM

Hi ziportan, apologies for your bad experience and thank you for waiting, we have checked your account and we came to know that your account is flagged by the provider's compliance team due to abnormalities found this may be referring to a member professional betting style has breached the fair play betting rules that might have violated and triggered your account to be suspended.

Besides, after following up with the provider, I am happy to know that you have withdrew your deposit previously and the amount they were holding were only the extra winnings. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.

oh thats rich. `professional betting style ` with a few hundred bucks.. so apparently you dont want winners as members and when you do have them, just confiscate their winnings and give their deposits back and expect them to be thankful for the situation? jesus .

there you go guys.. keep losing and you ll never have problems .. gl all


here you are. the official response to my issue. so that was basically cos i won a few bets.. great way to run a sportsbook. if someone loses, all peachy and stuff.. and if they win, confiscate the winnings and tell them to f..k off and brag about giving back their deposit.. shouldnt be that hard to make a good profit with that mentality.. so my advise for you is be a good boy try not to win anything with these `biggest and most trusted` bookie in asia.. lmao
newbie
Activity: 63
Merit: 0
of course i asked them several times what was the reason and how i violated any rules since im fully verified in the site, i dont even touch casino or games. just sportsbook with small amounts, never taken a bonus.. but all the live help replies are just template messages and nothing specific to the situation.anyway.. i wrote to curacao too, their licence provider (which is a joke anyway).so theres no single way that i commited a fraud . they know my ID and all. i challenge them to announce the fraud that i commited here on public then, but they just can not. to be honest i couldnt care less about 300-400 bucks but being ripped off this shamelessly pisses me off
I think you should make a Scam Accusation to them in this board, Just follow the format and have some proofs t hat they are ripping you off. There are many cases that have been solved because casino here are protecting their reputation and they won't sacrifice 300-400 bucks for it. You wrote to their license provider, It would be easy to make a scam accusation to them. Also, Many casino won't tell what you have committed or the reason why they ban or restricted you but once they are on a hot discussion, They will most likely be announcing it.

edit:
Oops I just saw your thread, I hope @roycilik helped you on your case since he managed the past BK8 Signature campaign.

BK8 has an official account here I believe they are monitoring this problem and trying to confirm it to the security team
We cannot make conclusions if we only hear from one party therefore we should wait, the same thing in some problems in the past admin came here to explain
Logically it is impossible for Casino to forbid users for no reason while they continue to make advertisements to attract new customers.
There’s already a thread to address this issue and I’m sure BK8 can handle this professionally, he just need to wait for sometime to resolve this case. Restricting someone will always be fall with the terms and conditions, if he didn’t violate anything, then his account should be back to normal but again it should be on process. Bk8 and the team already looking into this matter, they won’t ruin their reputation for this, there must be a reason.

actually im not trying to get my account reopened or even to get my money back.i d never bet with them ever again even if they pay me 10 times of what they stole. i told them on live chat too, even before they closed my account,  if these never ending maintenances, errors and difficulties with the sportsbook site keeps going, i ll just withdraw my balance and close my account for good because it was imposible to make a bet .and magically after i told them this, my money was confiscated and account was closed without even confirming with an email or something.
anyway now i ll just wait and see if they ll even bother to come up with a fabricated fraud that i made or just ignore this as they did before..
legendary
Activity: 3024
Merit: 1308
Because it's just put saved address from my perspective we don't really need at all for "OTP" like Add Bank Information. Should change OTP system only for requested a withdraw not add saved new address

If the OTP system is still not working as what it should be, I think the best alternative option the replace the OTP is 2FA. It is more convenience for players to use authenticator for withdrawal. The feature to add new withdrawal address is basically good (similar to indodax) so players do not need to copy paste their address for the next withdrawal. However, it has disadvantage as well because it might be something complicated especially if the OTP system is not working well. Hopefully they will change this OTP system to a better system or at least make it works well without contacting support to add the address manually.
sr. member
Activity: 2310
Merit: 355
of course i asked them several times what was the reason and how i violated any rules since im fully verified in the site, i dont even touch casino or games. just sportsbook with small amounts, never taken a bonus.. but all the live help replies are just template messages and nothing specific to the situation.anyway.. i wrote to curacao too, their licence provider (which is a joke anyway).so theres no single way that i commited a fraud . they know my ID and all. i challenge them to announce the fraud that i commited here on public then, but they just can not. to be honest i couldnt care less about 300-400 bucks but being ripped off this shamelessly pisses me off
I think you should make a Scam Accusation to them in this board, Just follow the format and have some proofs t hat they are ripping you off. There are many cases that have been solved because casino here are protecting their reputation and they won't sacrifice 300-400 bucks for it. You wrote to their license provider, It would be easy to make a scam accusation to them. Also, Many casino won't tell what you have committed or the reason why they ban or restricted you but once they are on a hot discussion, They will most likely be announcing it.

edit:
Oops I just saw your thread, I hope @roycilik helped you on your case since he managed the past BK8 Signature campaign.

BK8 has an official account here I believe they are monitoring this problem and trying to confirm it to the security team
We cannot make conclusions if we only hear from one party therefore we should wait, the same thing in some problems in the past admin came here to explain
Logically it is impossible for Casino to forbid users for no reason while they continue to make advertisements to attract new customers.
There’s already a thread to address this issue and I’m sure BK8 can handle this professionally, he just need to wait for sometime to resolve this case. Restricting someone will always be fall with the terms and conditions, if he didn’t violate anything, then his account should be back to normal but again it should be on process. Bk8 and the team already looking into this matter, they won’t ruin their reputation for this, there must be a reason.
sr. member
Activity: 1428
Merit: 256
of course i asked them several times what was the reason and how i violated any rules since im fully verified in the site, i dont even touch casino or games. just sportsbook with small amounts, never taken a bonus.. but all the live help replies are just template messages and nothing specific to the situation.anyway.. i wrote to curacao too, their licence provider (which is a joke anyway).so theres no single way that i commited a fraud . they know my ID and all. i challenge them to announce the fraud that i commited here on public then, but they just can not. to be honest i couldnt care less about 300-400 bucks but being ripped off this shamelessly pisses me off
I think you should make a Scam Accusation to them in this board, Just follow the format and have some proofs t hat they are ripping you off. There are many cases that have been solved because casino here are protecting their reputation and they won't sacrifice 300-400 bucks for it. You wrote to their license provider, It would be easy to make a scam accusation to them. Also, Many casino won't tell what you have committed or the reason why they ban or restricted you but once they are on a hot discussion, They will most likely be announcing it.

edit:
Oops I just saw your thread, I hope @roycilik helped you on your case since he managed the past BK8 Signature campaign.

BK8 has an official account here I believe they are monitoring this problem and trying to confirm it to the security team
We cannot make conclusions if we only hear from one party therefore we should wait, the same thing in some problems in the past admin came here to explain
Logically it is impossible for Casino to forbid users for no reason while they continue to make advertisements to attract new customers.
legendary
Activity: 2464
Merit: 1145
FOCUS
of course i asked them several times what was the reason and how i violated any rules since im fully verified in the site, i dont even touch casino or games. just sportsbook with small amounts, never taken a bonus.. but all the live help replies are just template messages and nothing specific to the situation.anyway.. i wrote to curacao too, their licence provider (which is a joke anyway).so theres no single way that i commited a fraud . they know my ID and all. i challenge them to announce the fraud that i commited here on public then, but they just can not. to be honest i couldnt care less about 300-400 bucks but being ripped off this shamelessly pisses me off
I think you should make a Scam Accusation to them in this board, Just follow the format and have some proofs t hat they are ripping you off. There are many cases that have been solved because casino here are protecting their reputation and they won't sacrifice 300-400 bucks for it. You wrote to their license provider, It would be easy to make a scam accusation to them. Also, Many casino won't tell what you have committed or the reason why they ban or restricted you but once they are on a hot discussion, They will most likely be announcing it.

edit:
Oops I just saw your thread, I hope @roycilik helped you on your case since he managed the past BK8 Signature campaign.
legendary
Activity: 1988
Merit: 1072
Leading Crypto Sports Betting & Casino Platform
who cares if im a new member here or they sponsor god knows who. i ve been betting since 20 years online and never EVER had any account locked or banned or any other thing as such. i NEVER take any bonuses from any site, NEVER open more than 1 account and obviously NEVER launder money either.. i just explained what the hell happened and giving you people a heads up but now i actually would love that it happened to you too since you are defending them this blindly so you would understand it actually happens even though you are not a criminal or sth
Why won't you take a bonus? It is not wrong as long as you don't abuse them and who knows, that bonus might help you find that huge multiplier you are hunting but I am still wondering on how you experience an issue when you know to yourself that you are clean.

We can't just believe you right away because many of us here knows the reputation of this gambling site you are accusing with but I don't know maybe they are turning bad lately? That's still possible but their forum accounts should be tagged immediately to give an extra warning about the others that are planning to play but let's see if many bk8 players experienced the same thing as you.
legendary
Activity: 2380
Merit: 1224
-snip-
Yes, old a time issue. Someone told me is already fixed, but seem like is not.

-snip-
Not make sense.

Because it's just put saved address from my perspective we don't really need at all for "OTP" like Add Bank Information. Should change OTP system only for requested a withdraw not add saved new address
legendary
Activity: 2198
Merit: 1592
hmph..
So this kind of problem hasn't been fixed yet? or indeed this is a security method for crypto withdrawals? I experienced it some time ago
So when we want to add a new address we have to contact support first then they will send OTP via whatsapp  I mean manually
Yes, this is a bit complicated and takes about 20-30 minutes and I still recommend that once the new address has been successfully added should try a small withdrawal.

I just tried to add crypto and it still can't be done instantly. No matter how many times you send the OTP, no OTP codes comes in. I think this is because crypto doesn't have a name in the address added, so the team decided to verify by doing this method manually/contacting CS. It's not complicated, if we are thinking about security of our account. Doing this little thing can make sure your account really wants to add a crypto address.
legendary
Activity: 2884
Merit: 1155
Leading Crypto Sports Betting & Casino Platform
but I'm not getting any OTP code. I asked their live support to know whether OTP is required during withdrawal or not. But the live support agent couldn't give me the appropriate answer.
This issue is being an old topic.

And someone who are really closed with "BK8" especially @roycilik suggested everyone contact "Live-support" for OTP issue. I also facing the same things for add "Crypto-Withdraw" address.

I using "Bank Transaction, no need for OTP.

So this kind of problem hasn't been fixed yet? or indeed this is a security method for crypto withdrawals? I experienced it some time ago
So when we want to add a new address we have to contact support first then they will send OTP via whatsapp  I mean manually
Yes, this is a bit complicated and takes about 20-30 minutes and I still recommend that once the new address has been successfully added should try a small withdrawal.
legendary
Activity: 2380
Merit: 1224
but I'm not getting any OTP code. I asked their live support to know whether OTP is required during withdrawal or not. But the live support agent couldn't give me the appropriate answer.
This issue is being an old topic.

And someone who are really closed with "BK8" especially @roycilik suggested everyone contact "Live-support" for OTP issue. I also facing the same things for add "Crypto-Withdraw" address.

I using "Bank Transaction, no need for OTP.
legendary
Activity: 2198
Merit: 1592
hmph..
of course i asked them several times what was the reason and how i violated any rules since im fully verified in the site, i dont even touch casino or games. just sportsbook with small amounts, never taken a bonus.. but all the live help replies are just template messages and nothing specific to the situation.anyway.. i wrote to curacao too, their licence provider (which is a joke anyway).so theres no single way that i commited a fraud . they know my ID and all. i challenge them to announce the fraud that i commited here on public then, but they just can not. to be honest i couldnt care less about 300-400 bucks but being ripped off this shamelessly pisses me off

If you've done it, and haven't gotten a good answer in your opinion, actually you shouldn't be too easy to say web A is a scam, web B is a scam and so on. Sometimes, attitude will provide a better solution than saying negative things or being suspicious. I will not continue this discussion, please try to get back to the CS team, who knows this time you will get a better answer. Since here some problem can be solved. Good luck.


Have you guys checked the new bk8 site? I'm surprised it has massive rework:

I just opened it. very cool web design. With the RTP information for each game, this will make players more flexible in choosing the right game to play.

WELL DONE team! I love this one
legendary
Activity: 1820
Merit: 966
In Search of Incredible
So far I have never received an OTP to make a withdrawal either fiat or crypto. Maybe I didn't pay attention to the OTP option for withdrawals on BK8.
OTP is needed when we want add withdrawal address only if I remember it correctly. Once we have added our address, we can withdraw without any other OTP.
Thank you for providing the information. I had to enter the OTP code manually when I set my Bitcoin withdrawal address at Bk8 casino. Now I'm trying to verify my phone number on my account there, but I'm not getting any OTP code. I asked their live support to know whether OTP is required during withdrawal or not. But the live support agent couldn't give me the appropriate answer.

~snip~
You should create a scam accusation against them with sufficient proof to get better attention from the Bitcointalk community. Or you may submit a complaint on Casino Guru to get some help.
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