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Topic: BK8 - Biggest and Most Trusted Brand. Asia's #1 Crypto online casino BTC & USDT - page 5. (Read 25313 times)

copper member
Activity: 2324
Merit: 2142
Slots Enthusiast & Expert
I took some guys advice here on forum to contact BK8 OP and he was really helpful. The guy was able to help me. BK8 even bypassed one of their rules and I was able to withdraw my money.
You all know well that the Sportsbooks and Casinos are happy to prevent you reaching your money citing their rules. I'm happy to tell you that this was not the case with BK8.
Congrats man, I appreciate you still taking the time to notify us about your solved case. I mean not many people bother to write after the case is solved, it's fair play for both you and
BK8.Official.

I posted this just because I'm grateful to OP, because even BK8 customer service did not do much about the case...
Yeah, it's understandable though since live support only forwards things to the higher-ups, often in other casinos, it is also filled with bots or simply mailing service...
I guess OP has a higher position than them.

Again my prediction is correct LOL:
Anyway, just communicate with @BK8.Official, he's the official customer support of BK8 in this forum. This issue should be easily solved.
I just felt it was different from cheater/abuser cases.
newbie
Activity: 5
Merit: 1
Hello Guys!

I wrote here on this thread some times ago about a very complicated issue I had with BK8, regarding loss of my registered number and 2FA. I was not able to withdraw my money as a result. I took some guys advice here on forum to contact BK8 OP and he was really helpful. The guy was able to help me. BK8 even bypassed one of their rules and I was able to withdraw my money.
You all know well that the Sportsbooks and Casinos are happy to prevent you reaching your money citing their rules. I'm happy to tell you that this was not the case with BK8.

Thank you OP

They must have a special approach to your case that ends happily for you. if you managed to make a withdrawal in the end, it means that there were no serious problems related to the casino and sportsbook terms and conditions.
I am sure BK8 is also very serious about their terms and conditions. they may exclude some cases that are not burdensome to them. Of course, after some investigations are carried out, if there are no serious problems that can be detrimental to the casino. they may be able to give a little leniency, like what you experienced.

Congratulations to you.

The case was that I was not able to register my new phone number, I also had lost 2fa. OP was able to help me register new 2fa through email. You are right, this may not be a breach of their terms and conditions, but normally many sites are very rigid about everything, just to prevent you from withdrawing money. I posted this just because I'm grateful to OP, because even BK8 customer service did not do much about the case...
hero member
Activity: 826
Merit: 583
Hello Guys!

I wrote here on this thread some times ago about a very complicated issue I had with BK8, regarding loss of my registered number and 2FA. I was not able to withdraw my money as a result. I took some guys advice here on forum to contact BK8 OP and he was really helpful. The guy was able to help me. BK8 even bypassed one of their rules and I was able to withdraw my money.
You all know well that the Sportsbooks and Casinos are happy to prevent you reaching your money citing their rules. I'm happy to tell you that this was not the case with BK8.

Thank you OP

They must have a special approach to your case that ends happily for you. if you managed to make a withdrawal in the end, it means that there were no serious problems related to the casino and sportsbook terms and conditions.
I am sure BK8 is also very serious about their terms and conditions. they may exclude some cases that are not burdensome to them. Of course, after some investigations are carried out, if there are no serious problems that can be detrimental to the casino. they may be able to give a little leniency, like what you experienced.

Congratulations to you.
newbie
Activity: 5
Merit: 1
Hello Guys!

I wrote here on this thread some times ago about a very complicated issue I had with BK8, regarding loss of my registered number and 2FA. I was not able to withdraw my money as a result. I took some guys advice here on forum to contact BK8 OP and he was really helpful. The guy was able to help me. BK8 even bypassed one of their rules and I was able to withdraw my money.
You all know well that the Sportsbooks and Casinos are happy to prevent you reaching your money citing their rules. I'm happy to tell you that this was not the case with BK8.

Thank you OP
hero member
Activity: 1316
Merit: 407
Top Crypto Casino
It's that thing, if you follow all the rules there will be no difficulties in withdrawing or anything like that. Just follow the rules and if something goes wrong on their side they will be taken care of. And they showed everything that happened.
legendary
Activity: 2604
Merit: 1251
-snip-
The reality is different for me.

I have more withdraw request than you, since you mentioned 1000$. I'm withdrew 3x more than your balance which is 3,000$ in the first of September, and the process without issue + my account is not verified yets. My transaction not only crypto but from my bank transfer always never have some unsuspicious transaction.



It's quite simple for your case, your TX has an unusual transaction > you mostly fake the KYC > your account getting lock due faked the KYC. For me, I'm fine without any single problem playing Slot or Live Casino. No need to spam for me, as I said a few days ago (I last time response to you).



BTW, I looking forward my bonus on BK8 with Revolution Bonus. First time to receive the bonus with "Gold-VIP" which is around 200$ with 14x turnover. Hopefully can turn on these a few bands. ~xd.
newbie
Activity: 42
Merit: 0
Yooo @roycilik.

Do you realize, in BK8 promotion. Daily Login 5x wagering promotion is now missing ? I qualify for these promotion last month and getting distribution on 3rd September. I was realized, now the promotion is gone. Those promotion is my first & last time promotion ~LOL.

Any chance these promotion is coming back ? or perhaps is only for under Silver VIP.

Dont play with this scamsite before too late bro.
Choose another trust bookmarkers to play!
See my case. ! Win up money. They locked and taken all my money
legendary
Activity: 2604
Merit: 1251
Yooo @roycilik.

Do you realize, in BK8 promotion. Daily Login 5x wagering promotion is now missing ? I qualify for these promotion last month and getting distribution on 3rd September. I was realized, now the promotion is gone. Those promotion is my first & last time promotion ~LOL.

Any chance these promotion is coming back ? or perhaps is only for under Silver VIP.
newbie
Activity: 42
Merit: 0
Hi everyone,

As you already know, I was previously able to return users' deposits as long as the ToS violation wasn't too severe. This time, I also fought with the decision-makers to get what users wanted. However, this case is different. Here's what happened:
- Our system detected suspicious transactions from the user in question.
- Which we risk him for monitoring is due to his suspicious behavior, FTD a small amount by crypto then following with big deposit by bank (Fiat), hence we request KYC, but we found out KYC is fraud his suspicious level go high hence we suspend him according our procedure.
- The user failed to provide valid documents; in fact, the images provided were either (1) fake documents or (2) doctored. I cannot provide more details about this due to privacy concerns and the sensitive nature of the documents*.
- Therefore, we proceeded to terminate the account according to our ToS:
"15.1 The Company reserves the right in its sole and absolute discretion to void any winnings, freeze and forfeit any balance in your account, and/or to deactivate your account without cause at any time including, without limitation, if:
...
v. you have failed to provide the identification information upon request;"

We take KYC issues very seriously, as per regulations, and attempting to use false identification is a crime. The team is confident in their decision and won't make any adjustments, so I cannot support you further in this case.

*Since the evidence is covered by an NDA, I can't share it in public areas, but I will share it with DT members or trusted members in this forum via PM (if needed).

First of all, congratulations on your patience and transparency in this situation. It was good to see how you handled the situation, from showing which points served as a basis in the terms of service to making this decision. It was quite clear and there is no denying that you followed all the rules to make this decision.

No bro. You dont understand. BK8 in VietNam is a scamsite.
You can see here. !
I use google translate .
https://talkimg.com/images/2024/09/03/9BmZd.jpeg
https://talkimg.com/images/2024/09/03/9BGpI.jpeg

First they accused me cheating to defeat their system.
 Here is VietNamese conversation
https://talkimg.com/images/2024/09/03/9BScb.jpeg
https://talkimg.com/images/2024/09/03/9BZ0v.jpeg

Now they said fake KYC.
See and think that. They dont want to pay for the winner. Only want take money from the players. So they will give many reasons. But all are bullshit. And not true!
That is all! Scam site
hero member
Activity: 1316
Merit: 407
Top Crypto Casino
Hi everyone,

As you already know, I was previously able to return users' deposits as long as the ToS violation wasn't too severe. This time, I also fought with the decision-makers to get what users wanted. However, this case is different. Here's what happened:
- Our system detected suspicious transactions from the user in question.
- Which we risk him for monitoring is due to his suspicious behavior, FTD a small amount by crypto then following with big deposit by bank (Fiat), hence we request KYC, but we found out KYC is fraud his suspicious level go high hence we suspend him according our procedure.
- The user failed to provide valid documents; in fact, the images provided were either (1) fake documents or (2) doctored. I cannot provide more details about this due to privacy concerns and the sensitive nature of the documents*.
- Therefore, we proceeded to terminate the account according to our ToS:
"15.1 The Company reserves the right in its sole and absolute discretion to void any winnings, freeze and forfeit any balance in your account, and/or to deactivate your account without cause at any time including, without limitation, if:
...
v. you have failed to provide the identification information upon request;"

We take KYC issues very seriously, as per regulations, and attempting to use false identification is a crime. The team is confident in their decision and won't make any adjustments, so I cannot support you further in this case.

*Since the evidence is covered by an NDA, I can't share it in public areas, but I will share it with DT members or trusted members in this forum via PM (if needed).

First of all, congratulations on your patience and transparency in this situation. It was good to see how you handled the situation, from showing which points served as a basis in the terms of service to making this decision. It was quite clear and there is no denying that you followed all the rules to make this decision.
newbie
Activity: 42
Merit: 0
Hi Every one. Let see this. As i said before. They are really scam site. I sent my documents. But they said my documents fake. That is not true. My document is legit. Can check by any way.
BK8 allow deposit with cypto and bank. That is not problem. I can deposit any amount i want.  And I play all game fair.
My ID is approved by the Viet Nam Govement. And it not fake. It can be check. All BK8 said not true, and lies...
This is not about what game you play and cheating or not, but forging KYC documents is the main problem
you can say I'm not telling the truth many times, but I have the eviden that your KYC is fake

If you are a DT member, don't hesitate to ask
I will send the proof via PM


Everyone let see!
First their support said I cheat the live game to win. Now They change . Tell me fake KYC. LOL
So who is scammer here?
I dont fake KYC. No Fake ID.
My ID is legit . Approved by VietNam goverment. It can be check by Zalo app or other app from the goverment. I have eviden my ID and KYC is legit. Dont tell lies.
Do you want send a staff meet up with me and check my ID.? BK8 is a scam site or me ?
only your scam site tell all not trust.  

I dont need the profit from the game. I want to my money back. If you site is fairplay and not scam.
But I think Never . Bk8 in VietNam is scam site. BK8 is working without allow from VietNam goverment. And Scam the players. That is all!

If they are trust and fairplay. They will notice to me about my account and refund my deposite money. But they dont >>>>>They are scammer and robbers

your case is closed.
no casino will be fair to cheaters. did you read the ToS?
maybe your friends in the group you mentioned also gamble like you. sorry for your bad experience, maybe you should find another casino and play more wisely.
read and understand the ToS in the future to avoid this kind of loss again.

I say again. I dont fake ID and fake KYC. All from Bk8 said are not true. My ID is legit approved by the goverment. And it can be check by many ways. I can meet up any one from Bk8 to check it.
You understand?
Nothing happend if I play game and loss.
This happend here is i win. They dont want to pay for the winner. Cause They are working without license from the Goverment. And They can block account of any player win then take money from these account. That is all !
BK8 VietNam is scammers

I will post ad BK8 VietNam is big scam in Facebook ad. Warning for all players in VietNam stay away this scam site.!
Stolent my money and lock my account easy. But The gamblers will block your scam site in future. Many and many. ! Let wait! and see the Domino in VietNam. Nobody want join with the scam bookmarker like BK8
copper member
Activity: 195
Merit: 30
BK8 - Asia's #1 Crypto online casino
Hi Every one. Let see this. As i said before. They are really scam site. I sent my documents. But they said my documents fake. That is not true. My document is legit. Can check by any way.
BK8 allow deposit with cypto and bank. That is not problem. I can deposit any amount i want.  And I play all game fair.
My ID is approved by the Viet Nam Govement. And it not fake. It can be check. All BK8 said not true, and lies...
This is not about what game you play and cheating or not, but forging KYC documents is the main problem
you can say I'm not telling the truth many times, but I have the eviden that your KYC is fake

If you are a DT member, don't hesitate to ask
I will send the proof via PM
hero member
Activity: 826
Merit: 583
If they are trust and fairplay. They will notice to me about my account and refund my deposite money. But they dont >>>>>They are scammer and robbers

your case is closed.
no casino will be fair to cheaters. did you read the ToS?
maybe your friends in the group you mentioned also gamble like you. sorry for your bad experience, maybe you should find another casino and play more wisely.
read and understand the ToS in the future to avoid this kind of loss again.
hero member
Activity: 2926
Merit: 657
No dream is too big and no dreamer is too small
If they are trust and fairplay. They will notice to me about my account and refund my deposite money. But they dont >>>>>They are scammer and robbers

This is the problem that hasn't been solved.

v. you have failed to provide the identification information upon request;"

We take KYC issues very seriously, as per regulations, and attempting to use false identification is a crime. The team is confident in their decision and won't make any adjustments, so I cannot support you further in this case.

*Since the evidence is covered by an NDA, I can't share it in public areas, but I will share it with DT members or trusted members in this forum via PM (if needed).

I guess there’s nothing you can do for now, as according to BK8, you haven’t submitted the correct requirements. Also, based on their statement, they are willing to share some information with the DT members, which suggests they are transparent and want a third party to verify it. If you want, you can also do the same—approach a DT member and let them evaluate your proof to see if it would support your case.
newbie
Activity: 42
Merit: 0
Hi bro. Dont trust this Scam sites. I dont fake identity. Cause Iam Vietnamese . I have no reason to do that.
I deposite money by my bank account and crypto too.
All the scammers said that is not true. If my account have problem. Why they notice immediatly. I played game 1 day. Then I make withdraw.
No problem from me. They dont want pay for the winner. That is all
My ID can be check or meet me anywhere . I think these scammers wont do that.
I dont have free time to tell with all people here. . Only want play live casino with a trust bookmarker. But unlucky I met a scam site.!

Players cant cheat  with bookmarkers. Live casino. Nerver.!
I reported this scamsite to other groups in VietNam. There are many people like me. Mean Iam not a problem.
They are Scammers

If they are trust and fairplay. They will notice to me about my account and refund my deposite money. But they dont >>>>>They are scammer and robbers
hero member
Activity: 2520
Merit: 783
-snip-
I'm not saying your ID.

I'm saying about the data you're submitted. You could be edited, fake it, and using other data of other people and trying to KYC with it on BK8. That's fraud...... Do you think my country allowed Gambling ? No, Indonesia are quite restricted too about gambling we got some people arrested especially the house. That's why most of online casino who running their site in Indonesia using Kamboja server.

Back to the topic, you probably fake it the data you're submitted. They (BK8) even dare to show DT-1 for the proof to check your data submitted cause they under NDA (cannot sharing any private information to the public).

I bro. I use my self ID. Not edit, fake. They are the scammers.
Stay away this fuck BK8. That is all!

If they didn't approve your documents then that means there's something wrong with what you present to them. So far you are the only one posting a negative claim against bk8 also you already got the word from their representative so maybe its best for you to provide what they ask.

So what I think the best solution on your issue if you can provide another documents that can verify your identity. I didn't encounter this issue  so maybe try to present another supporting documents that can validate that your ID presented is not fake.
copper member
Activity: 2324
Merit: 2142
Slots Enthusiast & Expert
I tried withdraw 317$ about 8M Vietnamdong. And they didnt approve it. They required KYC my account. I sent documents to them for KYC.
After 30 minutes they blocked my account and stolen all my money.
So basically they didn't approve your KYC*.
See, I'm correct again... Failing KYC means being instantly banned in every casino I know, so it's not new.

Determining whether the ID used in the KYC process is fake or not is outside my expertise, so I won't dig into it further.

Anyway, to avoid this issue, users can try to get verified BEFORE depositing a significant amount of money. That's what I did in the past. I made sure my account was clean and eligible, and then I played -- not the other way around. You never know if your ID has already been used by a hacker or whatever. If you use a fake ID or Photoshop your photo, man, it will get caught easily.

Nowadays, I rarely deposit big amounts and only play for fun, so I don't bother with KYC.
newbie
Activity: 42
Merit: 0
-snip-
I'm not saying your ID.

I'm saying about the data you're submitted. You could be edited, fake it, and using other data of other people and trying to KYC with it on BK8. That's fraud...... Do you think my country allowed Gambling ? No, Indonesia are quite restricted too about gambling we got some people arrested especially the house. That's why most of online casino who running their site in Indonesia using Kamboja server.

Back to the topic, you probably fake it the data you're submitted. They (BK8) even dare to show DT-1 for the proof to check your data submitted cause they under NDA (cannot sharing any private information to the public).

I bro. I use my self ID. Not edit, fake. They are the scammers.
Stay away this fuck BK8. That is all!
legendary
Activity: 2604
Merit: 1251
-snip-
I'm not saying your ID.

I'm saying about the data you're submitted. You could be edited, fake it, and using other data of other people and trying to KYC with it on BK8. That's fraud...... Do you think my country allowed Gambling ? No, Indonesia are quite restricted too about gambling we got some people arrested especially the house. That's why most of online casino who running their site in Indonesia using Kamboja server.

Back to the topic, you probably fake it the data you're submitted. They (BK8) even dare to show DT-1 for the proof to check your data submitted cause they under NDA (cannot sharing any private information to the public).
newbie
Activity: 42
Merit: 0
-snip-
Ouch, seems like you got the case "Fraud KYC" by following on the suspicious transaction. Just like I tough, your account got banned after you do "KYC" so might be have something wrong with the data you are submitted and seem like is right,

Mostly the case BK8 we are seeing is just a simple "Sportbet" activity like arbitrage or abusing some promotion. Then, BK8 refunds the deposit and refuses the service to them. Now, we seeing the case "Fraud KYC" these one the first and only ones we see in your case. Based of the explanation, I think I prefer to believe on the "BK8" side since they are really want to show the proof because is under NDA.

Maybe DT-1 member from Bitcointalk can verify the data, If they are true or not. On these specially case, I more prefer trusted the word from them since you have a really complicated explanation since the beginning.


No bro. My ID approved by VietNam goverment. Not fake. It can be check by anyway. They are scammers so all they said not true.
They dont have license from VietNam goverment to work cause in VietNam , The goverment not allow for gamble. That is why i cant report them anywhere about them that they are scammers.
Players dont have choice and the Law not protect for the players. The BK8 scammers know that.  So they cant suspend any player who win with bullshit reason!
You understand what i said?
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