Just a friendly reminder. Be extremely cautious if someone says they can help you with the casino cases, often they want to extort you for more money without actually resolving the cases. In the past, this forum has the infamous game-protect who has been red-tagged to oblivion.
Do you still remember game-protect? To be honest, I miss his avatar
and even him too. He wasn't sane but it was funny to read how he was claiming that he could help customers in every case related to crypto casino scams. The truth is, he has never ever managed to do anything. He even had a website game-protect.com to look legit.
Why would any one in their right senses even in the first place; trust someone or a user who is not an official board member, or a verified hired customer representative of the casino to help him or her solve a case as regards to the casino? That is utter foolishness if you ask me.
If anyone should have issues with a casino, first step is to contact the casinos customer service that is inbuilt on the site, but when that is not available, he or she can then come around on forums like this and post about his or her issue, Simply as a way to find out from other possible users of same casino if any one have being through such particle issue before, and how they went about getting solution to the problem.
People aren't as smart as you think. I know a lot of people who submitted KYC to unknown casinos that promised them huge deposit bonus and I know many people who made deposit on scam website because scam website promised them that deposit was necessary to withdraw money that they won. I have even seen some people filling jackpot forms on malware website that popped up in their windows with the title that they won the jackpot.
It doesn't surprise me that people would trust stranger, many people can't find a difference between legit and fake.