I'm having trouble while requesting withdrawal from BK8, since yesterday, I've been trying to withdraw the remaining balance in my account, but I'm experiencing a turnover limit.
So, I can't withdraw my money from my account, even though I'm not joined any promotions. Tried to contact CS on telegram, but it seems the problem can't be solved. CS telling me to wait a few minutes, but still aftre few hours and trying to withdraw, the result is the same.
Has anyone here experienced something similar to me, and do i need to complete the turnover limit to solve?
BK8 has 1x turnover requirement for withdrawal, it means that your deposit must be turned over 1 time before you can withdraw your deposit. Also, make sure you didn't activate any promotion with wagering requirement.
Not bad enough for a week of coffee and cigarettes
by the way how does weekly rakeback work? I never got it, is there a minimum wager for the weekly bonus?
The last time I got it was when using a USD account when got a bit of trouble and it's also not sure if is daily or weekly bonus. @panjul07 the most active playing here do you know T & C for weekly bonus?
As long as I know there is no weekly rakeback at bk8, there are two different weekly cashback indeed but as per my understanding rakeback and cashback are two different thing. Rakeback is a moneyback based on our turnover/wager amount while cashback is a moneyback based on how much we lost during a week. Here at bk8, the rakeback is using automatic system while the cashback is using manual system where you need to claim it. Correct me if I'm wrong about these things.
Kindly refer to the Automatic Daily Cash Rebate 1.2%, Sports Weekly Cashback 15%, and Non Sports Weekly Cashback 15.8% on
https://www.bk8btc.com/promotionYes the cashback isn't automatic and have turnover requirement
Members may get cashback from weekly total loss (Monday-Sunday) following below tables. Cashback will be credited on every Monday by 18:00 (GMT+7)
All members are required to claim on the promotion page without exception and choose type of product to be credited to such as Casino, Slots, or Fishing. Bonus cannot be separated. Member just need to claim the promotion 1x per week. (Example: Casino, Slots, Fishing).
Source: BK8 Promotion ToS