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Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 157. (Read 787050 times)

legendary
Activity: 1666
Merit: 1185
dogiecoin.com
This company's rating has changed in the Manufacturer Trustworthiness Guide.
hero member
Activity: 767
Merit: 500
The sick part of this, if these were actually delivered in february there would be no issues. People would have at least been 90% close to breaking even by now, if not even. It is hard to say just how much you are out, all speculation. What is easy to say is that the 100 gh/s is going to be nothing in a few months, you know, when they actually get around to shipping these damn things.
member
Activity: 72
Merit: 10
and i feel like the difficulty will be ignited within 3 months ahead...  Undecided
member
Activity: 100
Merit: 10
Wait, so they shipped ONE X1? I guess we can all go home now, great success!  Roll Eyes

they just shipped one X1 maybe because I called police....

I have called local police this week..

I still received nothing..I request refunds but they refused...

I told them, but no one reply me now....strange..

I will also tell local media and consumers' association if necessary or take them to court..

for now police is been involved in this case..and I will be happy if anyone want refund also,and if necessary for police ,and if anyone wish, I will collect all documents the police  need..when we be a group, we stronger!

anything new I will update..
member
Activity: 100
Merit: 10
Wait, so they shipped ONE X1? I guess we can all go home now, great success!  Roll Eyes

they just shipped one X1 maybe because I called police....

I have called local police this week..
full member
Activity: 182
Merit: 100
I am waiting to see minersource comments on this. I guess he is waiting to have them in hand to comment more. Just a few more days we will know more.

Steve
hero member
Activity: 756
Merit: 500
Looking back at this thread I'm not surprised at the situation...

I wish you all the best with obtaining products that actually work, however, based on how bad Black Arrow fucked up the Drillbit board production using sub-par components I wouldn't plug in anything produced by this company.  Good luck!!


Barntech / bobsag, can you please confirm or deny this?


Drillbit / Bobsag3 they both had production runs through BlackArrow for their relative boards correct?

That is correct. They built my bitfury boards, and assembled the drillbit boards.



From Barntech,while BTCtalk was down:

Hey guys.

So we believe we have discovered the source of the problem. Basically we are looking at a bad inductor at LP1 which in turn in causing the regulator at U20 to fail and in some cases burn up. The fix is to replace the inductor, and if the regulator chip has failed, replace it also. All the boards out there that are experiencing the ?no green light? symptom have had the regulator fail and will need both components replaced. The good news is that this issue is isolated and doesn?t affect the rest of the boards. Everything else is solid.

We?re really sorry for the inconvenience this causes, and we?re determined to make it right. The bad components weren?t present in our original prototypes, and as you know the boards often mine successfully for hours or days before failing so the problem didn?t show up when the factory tested the pre-production boards or when we tested them before sending them out. In the interest of getting everyone mining quickly we chose to only test the boards for about 15 minutes and in that 15 minute none of them failed.

Now though, with the boards being run for longer, under different conditions, we are seeing it. Sigh. At least we know what it is and how to fix it, so that?s the next step.

First things first, stop running your boards. If they haven?t failed now, there is a pretty good chance they will at some point. Swapping out the LP1 inductor is a reasonably simple task. Swapping out the U20 regulator after it fails is not so simple. The more of these boards we can get to before the regulator goes the better. Its not worth getting a few extra days of hashing to potentially make the boards harder to repair and lose more time in the long run. STOP RUNNING THEM UNTIL THIS PART IS REPLACED.

We are coming up with a couple alternative solutions for replacing these parts.

Replacing just the inductor (green light on)

This is the good news option - you?ve powered off the board while the green light was still coming on.

Option 1 - DIY Inductor Replacement

Once we have selected and tested a suitable replacement inductor we?ll publish it for you all. Those of you we feel confident with a soldering iron, or have a friend who is handy with soldering can replace it yourselves.  We will publish a detailed instructional video on how to do this. This will be the quickest and cheapest way, but please only choose to do this if you are confident that you know what you?re doing. We can?t take responsibility for your boards once you start tinkering with them.

Option 2 - Send the board back

For those of you who don?t feel confident replacing the inductor yourselves, we will get them shipped either back here to us for repair or to a local repairer closer to you. We?re currently looking into overseas repair options so boards won?t necesarily have to come all the way back to Australia, though it may be easier in the long run. I?ll see what i can come up with.

Replacing inductor and regulator (no green light)

If your boards have already lost the regulator chip (no green light) then you will need to send them in so both the inductor and regulator can be replaced, unless you are VERY capable replacing chips on PCB boards, if you believe you are, then you are welcome to have a go at this too, but just know that the regulator chiup has 16 tiny little feet that all need to be soldered.

Source:
http://drillbitsystem.com/forum/index.php?topic=196.45


Hey guys.

Have updated the first page. It looks a little something like this: ... (in short, good news!  Cheesy )

**** Update 10-12-13****

Hey guys. OK i'm back, had a great weekend away and came back to good news! The team have implemented the fix into 30 boards and they have been running successfully for two days. Cheesy Looks like we're in business. I am shipping out those 30 boards now and the rest will be ready and tested tomorrow. We have passed the info on to our repairers in the states and the U.K. so we are ready to go into full repair mode.

Can everyone who is keen on doing the fix themselves please write to me so i can make note of who you are and pass on the relevant information.

Thanks everyone for your patience in this. We are truly almost out of it now. Can't wait to get this done so we can move onto future plans!!

I've noticed tensions have been running high and i understand it completely. It certainly has been a frustrating situation. But please don't take it out on the people helping make all this happen. This has been an amazing community effort and has been so wonderful to see everyone band together and solve this situation as a group. Massive thanks to TK1337 and Milkbottlec for stepping up to help out with repairs and going way above and beyond. Massive thanks to Lajz for keeping the forum running smoothly. And to everyone for chucking in your thoughts to help get to the bottom of it all.

As for what actually went wrong here, unfortunately we don't really know. Could have been bad or fake parts, could have been bad workmanship putting the parts on. As for the design, we are almost 100% sure that the chosen parts were right and the design sound, but i guess its possible that they just weren't up for the job. On paper there was plenty of overhead in there. Its kind of impossible to say really. But hey, we've found a way around and the boards now work. Thats the main thing.

Now i imagine things are going to get a bit messy with packages all over the place so please make it easier for me and let me know the status of your stuff. First thing i need to know is everyone doing their own repairs.

Oh and there is a new firmware that is running very smoothly indeed. More on that soon.  Smiley

Thanks guys.

Barntech

Source: http://drillbitsystem.com/forum/index.php?topic=206.msg1332#msg1332


Just so you all are aware...every single board had to be fixed by hand due to them either using fake/bad parts or shitty assembly. 
legendary
Activity: 910
Merit: 1000
Seriously? This is China, not Japan. Chinese crimes against the Chinese government are serious, Chinese crimes against Chinese people are considerably less so, but Chinese crimes against foreigners are a badge of honor. You could get the best class action lawyers in the US to look at this and I'll bet he'd tell you. A. It's China we can't win, B. It's China they'll never face any kind of justice, C. It's China, the US laws backing us are useless, D. You're SOL

Correct!
So, with Chinese, we can only  f**k thier ass
@David
What about batch#1 customers?
You can not post some pictures and say me wait...


We cannot disclose information about the shipping of customer products. However I can confirm that more units have been shipped than just this order and the X-1 to MS.

Will MS start distributing their X-1 orders soon? I am ready to pick up any time!
member
Activity: 82
Merit: 10
Seriously? This is China, not Japan. Chinese crimes against the Chinese government are serious, Chinese crimes against Chinese people are considerably less so, but Chinese crimes against foreigners are a badge of honor. You could get the best class action lawyers in the US to look at this and I'll bet he'd tell you. A. It's China we can't win, B. It's China they'll never face any kind of justice, C. It's China, the US laws backing us are useless, D. You're SOL

Correct!
So, with Chinese, we can only  f**k thier ass
@David
What about batch#1 customers?
You can not post some pictures and say me wait...


We cannot disclose information about the shipping of customer products. However I can confirm that more units have been shipped than just this order and the X-1 to MS.
hero member
Activity: 1372
Merit: 783
better everyday ♥
Haters gonna hate... Better late than never. Hopefully.

You're not fucking serious, are you?

5 delays +. No fucking hate, just pointing out the obvious.
full member
Activity: 121
Merit: 100
Seriously? This is China, not Japan. Chinese crimes against the Chinese government are serious, Chinese crimes against Chinese people are considerably less so, but Chinese crimes against foreigners are a badge of honor. You could get the best class action lawyers in the US to look at this and I'll bet he'd tell you. A. It's China we can't win, B. It's China they'll never face any kind of justice, C. It's China, the US laws backing us are useless, D. You're SOL

Correct!
So, with Chinese, we can only  f**k thier ass
@David
What about batch#1 customers?
You can not post some pictures and say me wait...
full member
Activity: 202
Merit: 100
Notice how the dude with all the updates just stopped posting.

David lives in Netherlands where it's about 4:30  am, he's probably sleeping.
member
Activity: 82
Merit: 10
Haters gonna hate... Better late than never. Hopefully.
legendary
Activity: 1274
Merit: 1000
Personal text my ass....
Notice how the dude with all the updates just stopped posting.

Every  manufacture gets the greed bug. I remember when KNC was all about customer service to the max. Once people started to dump major pre-order money on them they took off and went with it and now have one of the largest mining data centers in the world. All built on money from other people. Customer's are suffering and it seems to be everywhere. There really should be some ACCOUNTABILITY.
member
Activity: 98
Merit: 10
Wait, so they shipped ONE X1? I guess we can all go home now, great success!  Roll Eyes

At this rate some lucky fellas  will get paperweights as gifts just in time for Christmas!

Yes, but they are paperweights with fans. And network cables. And free Raspberry Pie. Yum!
full member
Activity: 202
Merit: 100
Wait, so they shipped ONE X1? I guess we can all go home now, great success!  Roll Eyes

At this rate some lucky fellas  will get paperweights as gifts just in time for Christmas!
member
Activity: 76
Merit: 10
Geek
Wait, so they shipped ONE X1? I guess we can all go home now, great success!  Roll Eyes

They say they have shipped one and are shipping at the moment..

but ... there are no third party verification of this. Over the last 4 weeks we have been told "next week" and now we find there are hardware problems with the X1 as well now as the X3's a few weeks ago.

Yes we are getting tired of BA's updates of "we will ship next week" and they they don't..

BA.. how many X1's have you actually shipped out?
full member
Activity: 173
Merit: 100
Wait, so they shipped ONE X1? I guess we can all go home now, great success!  Roll Eyes
full member
Activity: 143
Merit: 100
On: https://bitcointalksearch.org/topic/black-arrow-status-of-pending-orders-prospero-x-1-x-3-and-minion-355339 there is a list of order numbers and what people ordered.

Apart from darkfriend77 (#9) /OUTSIDE (#4X) /Simon V (#75)  I have the lowest order number. (#207)  (For X1's) Are Any of these people want to comment on if they have any shipping confirmation yet? As BA I presume will ship out in the order of payment/ordering.

I'm #11x for X1, and haven't heard anything yet
member
Activity: 76
Merit: 10
Geek
On: https://bitcointalksearch.org/topic/black-arrow-status-of-pending-orders-prospero-x-1-x-3-and-minion-355339 there is a list of order numbers and what people ordered.

Apart from darkfriend77 (#9) /OUTSIDE (#4X) /Simon V (#75)  I have the lowest order number. (#207)  (For X1's) Are Any of these people want to comment on if they have any shipping confirmation yet? As BA I presume will ship out in the order of payment/ordering.



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