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Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 162. (Read 787050 times)

legendary
Activity: 986
Merit: 1000
Crypto Currency , Mining, Exchange ATM, Wallet!
Is anyone here Chinese?  Does Black Arrow have a Chinese forum or anything that contains any additional information?  You would think that people who bought in from China and can drive over to their warehouse would have their own Bobsag to visit and take pictures and see what is going on.  Not quite clear why the people investigating are only from the West.
i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM
full member
Activity: 202
Merit: 100
If they sent it on the 29th, then the package would probably be out of China by the time the holiday came on June 2nd. So the holiday shouldn't have been a cause for a delay in transit. Right?
legendary
Activity: 3878
Merit: 1193
Bobsag, can you comment as to whether your X-1 arrived and is working properly? Some more pictures and video would be appreciated.

Has not arrived yet, given the holiday in China im not expecting it till tomorrow/wednesday.

How about now?
hero member
Activity: 729
Merit: 500
Is anyone here Chinese?  Does Black Arrow have a Chinese forum or anything that contains any additional information?  You would think that people who bought in from China and can drive over to their warehouse would have their own Bobsag to visit and take pictures and see what is going on.  Not quite clear why the people investigating are only from the West.
hero member
Activity: 524
Merit: 500
so they are shipping to minersource and we dont even know the specs.

And we can assume either no compensation units or the originally planned 50% more.
sr. member
Activity: 374
Merit: 250
so they are shipping to minersource and we dont even know the specs.
sr. member
Activity: 1008
Merit: 250
I was able to get my self added to the refund queue. Who knows what that means, but if they are being selective in who they process for refunds then there seems to be a legal issue brewing.

Edit got another email saying they have tracking numbers from BA and units appear to be shipping.
Minersource said this?

Yes
sr. member
Activity: 1008
Merit: 250
I was able to get my self added to the refund queue. Who knows what that means, but if they are being selective in who they process for refunds then there seems to be a legal issue brewing.

Edit got another email saying they have tracking numbers from BA and units appear to be shipping.
sr. member
Activity: 434
Merit: 250
and I will say it again, perhaps it's time to have the police speak to Alex.
sr. member
Activity: 462
Merit: 250
I will just copy what I said before :-)

What makes Black Arrow lose their credibility is the plain fact that the units were supposed to be delivered months ago and also the fact that when you request the refund you receive unpleasant, generic reply telling you that you have no right to receive the refund and making you feel that they do you a big favour by considering refunding your money at all. Then after this generic reply then do not respond to your e-mails.
Also, simple fact you cannot reach them directly on their phone lines is doesn't make them very credible neither.

On top of that what makes BA lose it's credibility that director is investing in suspicious company in Virgin Islands (international money laundering and tax haven) and if "jedimstr" is correct his alleged previous financial manipulations.

The history of BA and their X1 and X3 seems to mirror the one of Bitimine and Hashfast. Bitmine also failed to deliver on time their Rigs (larger units) and were very delayed with their Desks (smaller units). The difference between Bitmine and BA is that Bitmine responds to your phone calls, e-mails and give refunds back to some degree although often after 6-8 weeks of waiting. Also Bitmine adds 10% compensation with the refunds.
HashFast is an absolute gutter. Ultimately inconsiderate and exploitative towards their customers. BA at the moment seem to be somewhere between what Bitmine and HashFast do.

It seems that you may receive your X1s but you may have serious problems with your X3s and refunds.

It seems that BA just doesn't give a shit about customer care as they probably feel untouchable because they are based half of the world away from most of customers in the country which makes them hard to chase legally.

It is also possible that the whole project was planned by mentioned director to acquire technology to build his own farm using X1s and/or X3s or own designed untis based on Minion Asics, although they deny it in their recent news.
He may be sending some X1s to keep customers thinking hopeful for their units in order to receive more cash flow while building his own farm.
It's only a suspicion of course.
hero member
Activity: 524
Merit: 500
I just asked for a refund from them and they said No. Since the shipping date is so soon. I believe their post indicated shipping the beginning of this week June 2, 2014.

They've been saying that for several weeks now.
sr. member
Activity: 1008
Merit: 250
Do not get me wrong, I like Minersource, I have ordered from them and will do so again in the future.  But you do have rights since they are an American company.  They have refunded me in the past, and if I do not get my X-1 in the next week they will be refunding me again.  But, I would like to see whatever they are doing to get BA to refund/ship.  I see this thread cluttered with questions, and technically I formed a contract with Minersource, not BA, so I would like to see what Minersource is doing about my product.  Also, a lack of updates about where that first X-1 is at is a bit concerning.

I just asked for a refund from them and they said No. Since the shipping date is so soon. I believe their post indicated shipping the beginning of this week June 2, 2014.
full member
Activity: 210
Merit: 100
Please be patient. They will "ship next week".  Grin
hero member
Activity: 524
Merit: 500
Really hard to decide whether I wish to be fucked by cancelling my order or fucked by waiting for my order to be fulfilled.

+1 I feel they're keeping a tight lid on the compensation package as to dangle a carrot to keep us from requesting a refund. The carrot is looking less and less appealing every day.
newbie
Activity: 29
Merit: 0
Really hard to decide whether I wish to be fucked by cancelling my order or fucked by waiting for my order to be fulfilled.
member
Activity: 98
Merit: 10
What I dont understand here is, if I ordered from Minersource - then aren't they responsible for my refund ? I have been trying to get a refund from them for months now to no avail.

Even offered to get a store credit instead and buy different kit from them but nothing but lies lies lies from those guys and finger pointing. We are feeling very ripped off by Minersource, who cares about BlackArrow they didnt sell me a lie...

People should boycott them until they do right by their customers.

Well I hate to sound like a shill for minersource, but this appears to be your first post here on this account complaining about them not refunding you. I asked for a refund and was refunded as were many others. If you follow their email procedure and be a squeaky wheel in their threads I am sure you will see results. They aren't always super fast about responding, but they do respond.
newbie
Activity: 30
Merit: 0
What I dont understand here is, if I ordered from Minersource - then aren't they responsible for my refund ? I have been trying to get a refund from them for months now to no avail.

Even offered to get a store credit instead and buy different kit from them but nothing but lies lies lies from those guys and finger pointing. We are feeling very ripped off by Minersource, who cares about BlackArrow they didnt sell me a lie...

People should boycott them until they do right by their customers.
hero member
Activity: 1372
Merit: 783
better everyday ♥
Is BA one week, the new BFL 2 weeks?

Just stringin' us along like a used tampon...
member
Activity: 98
Merit: 10
Please be patient. The next week is coming...  Grin

I dont get it.. next week comes every week

Which is why it makes the perfect deadline.
sr. member
Activity: 285
Merit: 250
Please be patient. The next week is coming...  Grin

I dont get it.. next week comes every week
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