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Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 174. (Read 787053 times)

newbie
Activity: 30
Merit: 0
Bitcoin Miners progress update – 22 May 2014

Prospero X3
We experienced a few serious technical issues with the backplane PCB which unfortunately delayed the completion of the Prospero X3. Our engineers spent the whole week debugging the problem without finding yet a working solution. We solicited expertise from 3rd parties and we are now having 3 different teams working on the issue around the clock. Please note that we are not in the position to estimate a completion time. It is possible that the fix could be solved as early as tomorrow or as late as next week. We decided as a safety measure to start redesigning 2 extra versions of the backplane PCB. The first complete bug free version will be used in production.
Deadline delays are never welcome news therefore we decided to offer the following optional packages available immediately which might be suitable for a minority of anxious customers who are able to build their own miner based on the Minion chip:
Option 1: Replace each Prospero (2 Thash) including the compensation package (1Thash) with 50 Minion ASICs (up to 7 Thash)
or
Option 2: Replace each Prospero (2 Thash) including the compensation package (1Thash) with 20 Hashboards (each PCB includes 2 x Minion ASIC, heatsinks, power chips, inductors, capacitors) – 4.5 Thash. Note that due to the lack of a backplane these boards have not been intensively tested therefore further rework might be required (e.g: add some capacitors); should this work be required we will only provide documents on what needs to be done. The customer will be responsible of executing it and purchasing the parts.
Note: Opting for any of these options will not cancel your 25% discount for your next Minion orders.
We would also like to ask from help from the technical community to help speed up solving the issues that we have encountered or to design a new backplane. The solicited work will be rewarded accordingly (money, products, etc.)

Prospero X1
Prospero X1 miners are not affected by the issue mentioned above and we should start shipping next week once the cases will be delivered.
Note: To avoid any further delay we have the option to deliver the case-less X1 if any of the customers will choose so.
Please contact out customer support should you choose any of the options above.


SERIOUSLY ?! I just realized i paid 12k for a DIY project (2 units of X3)   Angry Angry
Well, this is the second deadline and i was hoping you guys can somehow fix it up, but its clear now that you can't fulfill your promises and  I really appreciate if you send me back my money, how can i start the refunding process??

* i ordered directly from black arrow website and paid through wire transfer.
sr. member
Activity: 353
Merit: 251
Will everything be doubled at this point with free PSU's and anything else needed to run?  Can you send barebone X-1's tomorrow and then get the cases to us?  even if its our expense?

+1

+2
member
Activity: 93
Merit: 10
Black Arrow:

You asked for technical solutions. I might have a very simple one.

DITCH THE BACKPLANE

Run wires from the connector to an SPI controller. Similar to the SPI controller you use for the bitfury boards. It works for KNC, It worked for your bitfury, probably simpler than trying to smash all that data over serial through a board.

JUST USE WIRES

Or, if you can't do that, put in a controller for every hashboard. You'd lose some money and a tiny bit of power would be wasted but it's time to ship.

+1  I'm always been a little nervous about them using a backplane anyway.  Backplanes are one of those slick design feature that sound good in theory but tend to fall short in practice.  Also, what happens when one of our X3 backplanes fails?  All 5 hashboards in that module are dead in the water.  Now, I'm not sure what all components are located on the backplane, but could it be possible to just replace it with 5 ribbon cables and a hub of sorts?  It would help if we had a datasheet for the backplane.  Are there any controllers on the board?  I was assuming there was a separate control board and/or this function was located on the hashboard...?  What type of com is being implemented here?  (*I know very little about this kind of stuff, but have a very basic working knowledge of how the data is "piped" around*)  Where exactly does the problem lie?
sr. member
Activity: 294
Merit: 250
Black Arrow:

You asked for technical solutions. I might have a very simple one.

DITCH THE BACKPLANE

Run wires from the connector to an SPI controller. Similar to the SPI controller you use for the bitfury boards. It works for KNC, It worked for your bitfury, probably simpler than trying to smash all that data over serial through a board.

JUST USE WIRES

Or, if you can't do that, put in a controller for every hashboard. You'd lose some money and a tiny bit of power would be wasted but it's time to ship.
hero member
Activity: 770
Merit: 509
Will everything be doubled at this point with free PSU's and anything else needed to run?  Can you send barebone X-1's tomorrow and then get the cases to us?  even if its our expense?

+1
sr. member
Activity: 353
Merit: 251
Bitcoin Miners progress update – 22 May 2014

Prospero X1
To avoid any further delay we have the option to deliver the case-less X1 if any of the customers will choose so.


Will we get the cases shipped when you recieve them, so we have complete working miners?
Even is we have to pay extra for shipping?

full member
Activity: 128
Merit: 100
THE BIG SECRET IS REVEAL-THEY CANT BUILD A PRODUCT AND WE ARE ALL SCREWED!!!
hero member
Activity: 729
Merit: 500
If you guys have to wait for the new backplane because the old one can't work, how long are we talking before shipping?  You get a new board made, you test it, you order they get manufactured, you receive them, etc.  What are we looking at here?  Because it sounds like the one you have now is dead.  After two weeks of three teams messing with it, it's obviously not going to work.  So are we looking at two weeks for the new boards to be built, tested, ordered, and shipped?  I realize some dude can maybe figure out your debacle with the rotten-board now.  But if he can't, what time span are we looking at here with the back-up boards?
hero member
Activity: 1372
Merit: 783
better everyday ♥
How do you not have a case for the X-1 a week from June?

This boggles my mind.
hero member
Activity: 631
Merit: 500
How does an asic manufacturer not know how to construct a miner?

Isn't that what they do for a living?

We do know how to build a miner. Our hashboards are running at 250Ghash with no problems or errors. The issue is the SPI communication fails on the current backplane as soon as you attach more than 1 hashboard. We've been trying to fix the current backplane in order to save time.


Can you ship 20 boards with 20 backpanes?

EDIT: how does the hashboard work without a backpane? ...how does it interface with the controller?
newbie
Activity: 15
Merit: 0
This it´s incredible, your compensation are a lot of chips that you can´t ensamble?

I spent 6000 $ on a case without funcionality.. When you resolve the problem the difficulty makes me win 3 bitcoin in total? 1500 $ for 6000$? it´s a really good job.. incredible.

the worst decision of my life has been trust BlackArrow.. incredible guys.. incredible.. with 4 months to works and the last days all doesn´t work..
legendary
Activity: 3878
Merit: 1193
We do know how to build a miner. Our hashboards are running at 250Ghash with no problems or errors.

Option 2: Replace each Prospero (2 Thash) including the compensation package (1Thash) with 20 Hashboards (each PCB includes 2 x Minion ASIC, heatsinks, power chips, inductors, capacitors) – 4.5 Thash. Note that due to the lack of a backplane these boards have not been intensively tested therefore further rework might be required

I'm hearing conflicting messages. Are the hashboards good or not?
full member
Activity: 128
Merit: 100
and how about refund???u dont have a product and so u dont need to unmanufacture it?and if u even ship next week(it will not happen for sure)-we get it in two weeks from now,with your 3TH "compensation" and PSU
(which we need to buy) we should be happy to payout PSU!!!!!!!!!!
hero member
Activity: 1372
Merit: 783
better everyday ♥
How does an asic manufacturer not know how to construct a miner?

Isn't that what they do for a living?

We do know how to build a miner. Our hashboards are running at 250Ghash with no problems or errors. The issue is the SPI communication fails on the current backplane as soon as you attach more than 1 hashboard. We've been trying to fix the current backplane in order to save time.



What's eta on the fix for backplane issue?  Have you consulted outside engineers to aid in supporting you, or are you just trying to figure it amongst yourselves, while your customers experience another delay?

And why don't you have X-1 cases again?  I missed that part somewhere.  Doesn't seem like a major thing to acquire to be missing at this late stage.
legendary
Activity: 1456
Merit: 1000
22 May 2014
 
Prospero X3
We experienced a few serious technical issues with the backplane PCB which unfortunately delayed the completion of the Prospero X3. Our engineers spent the whole week debugging the problem without finding yet a working solution. We solicited expertise from 3rd parties and we are now having 3 different teams working on the issue around the clock. Please note that we are not in the position to estimate a completion time. It is possible that the fix could be solved as early as tomorrow or as late as next week. We decided as a safety measure to start redesigning 2 extra versions of the backplane PCB. The first complete bug free version will be used in production.
Deadline delays are never welcome news therefore we decided to offer the following optional packages available immediately which might be suitable for a minority of anxious customers who are able to build their own miner based on the Minion chip:
Option 1: Replace each Prospero (2 Thash) including the compensation package (1Thash) with 50 Minion ASICs (up to 7 Thash)
or
Option 2: Replace each Prospero (2 Thash) including the compensation package (1Thash) with 20 Hashboards (each PCB includes 2 x Minion ASIC, heatsinks, power chips, inductors, capacitors) – 4.5 Thash. Note that due to the lack of a backplane these boards have not been intensively tested therefore further rework might be required (e.g: add some capacitors); should this work be required we will only provide documents on what needs to be done. The customer will be responsible of executing it and purchasing the parts.
Note: Opting for any of these options will not cancel your 25% discount for your next Minion orders.
We would also like to ask from help from the technical community to help speed up solving the issues that we have encountered or to design a new backplane. The solicited work will be rewarded accordingly (money, products, etc.)
Prospero X1
Prospero X1 miners are not affected by the issue mentioned above and we should start shipping next week once the cases will be delivered.
Note: To avoid any further delay we have the option to deliver the case-less X1 if any of the customers will choose so.
Please contact out customer support should you choose any of the options above.

I appreciate the update and providing multiple options. This sounds much more hopeful than I was anticipating. X1 orders shipping in about a week is a good thing and no one wants an unstable miner.

If we go with the X1 board only option, can we have the cases shipped later on? I would pay for the additional shipping for the cases. I think the additional mining time would cover the shipping costs, but I could be wrong.
hero member
Activity: 532
Merit: 500
How does an asic manufacturer not know how to construct a miner?

Isn't that what they do for a living?

We do know how to build a miner. Our hashboards are running at 250Ghash with no problems or errors. The issue is the SPI communication fails on the current backplane as soon as you attach more than 1 hashboard. We've been trying to fix the current backplane in order to save time.
sr. member
Activity: 504
Merit: 250
Yes but you will have to pay for more shipping and no mention of the lcd
sr. member
Activity: 353
Merit: 251

EDIT:  Why not ship all caseless X-1's now, then ship the case when they come in next week?


Is this possible? blackarrow?
hero member
Activity: 1372
Merit: 783
better everyday ♥
How does an asic manufacturer not know how to construct a miner?

Isn't that what they do for a living?
sr. member
Activity: 434
Merit: 250
They can't figure out how to build their miner.  So you can have a pile of chips and some boards and try to build it yourself.

Oh brother...

I'm sure they are very frustrated and upset that their board isn't working.  Unfortunately this update really doesn't tell us much.  I spent over $6,000 (And have to pay more for a PSU and shipping) on a total of 3th that I have no idea when I may get it.  This is really bad.  

I hope you guys are working on this 24/7 and haven't just thrown your hands up in the air and given up.  If you know for sure that you won't ship until two weeks from now you should say so.  I don't want to keep checking this forum every day for a total lack of updates.

hashfast take2
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