Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 71. (Read 787050 times)

I requested a refund, when will that be processed?

You stated you wished to have your order held for the LCD.

That sucks! Sorry for all of you who have not received the order!
But with ~ 100Mh/s this day's there is not much to win. I put my X-1 on a auction today ... Hope to get at least some of the investment back.

Just received a mail that my S3 is comming on monday. So with 400+Mh/s there is more hope to make some btc.

Thanks,so much for them shipping in order of payment!. Mine was #646,now 227xA

I just checked my order. I payed in full with wire transfer on Dec. 16 2013 for my X-1.

Back than I had order number: R0781508xx. It chanched to #120x and to #120xA

do you mean Dec/13 2013 or just sometime in Dec. 2013? I paid for my order in full on Dec3/13 and MS changed the status to "awaiting shipment" on that day,so far I've got fuck all...

I did. Ordered 1 X-1 in Dec. 13, payed right after and received the Miner last Sathurday. I'ts up and running since ...

The "next week" excuses are now "next month" excuses?

"There's a simple way of letting us know how our orders are proceeding. Seeing as the orders are being processed in the order in which they were paid for (and nobody's getting bumped up the queue) let us know, on a daily basis, which payment date you are now up to. Not approximate, give an exact date (working through orders paid for on 12th November 2013, 15th January 2014, etc.)

That, and ONLY that, will let us all know how close our own orders are to completion."

Funnily enough, no response, which tells me that orders are either being shipped out at random, to "preferred buyers" or not at all.

Oh, and the New Delay Excuse Of The Week (to be said TV Burp style if you're in the UK) is:-

If not then woohoo! End of July has arrived! Expect your long-awaited shipping notifications today, folks!

What conspiration?

I purchased the X3 back in End of Nov/2013 to get it until - or in the worst case at - the 28th Feb. 2014 and paid the same day as I purchased it. Lots of excuses, and shamless more delays and lies via PM and in this thread, I am still waiting and ask the second time for a refund due to that issue. Am waiting since the end of November 2013 and now it is the end of July 2014. I just want to get a refund I requested in May 2014 and got denied due to the lie of BlackArrow ("we'll ship it to you shortly"), which was a part of the reply to my refund request ticket.

Why he had the possibility to see the login page, when the "IPS's DNS is down"? Another BA excuse or just a lie?

AddOn Note: They told me "we'll ship it to you shortly." on May 15, 2014 as an excuse to refuse/reject my Refund request!  

So, I can say. Black Arrow is lying furthermore and there is no end...

This are two lies!

You told me via PM "we'll ship it to you shortly." on May 15, 2014
https://bitcointalksearch.org/topic/m.6747280

Today is July 30, 2014: NOTHING HAPPEND. NO X3 Shipping. NOTHING!

https://www.youtube.com/watch?v=OQufxG1GcAk

So you got my ticket number. You got my order number from the ticket. You got my personal details from the order details. The imposed deadline from my ticket has gone and passed like every deadline in BA's history on this. Remind me again why you needed my details, other than to find a way to screw me more?

You said fiat refunds would start once shipments are on their way. Shipping of X-1's as well as X-3's are commencing according to your words, now where are the refunds? I know where they are, I'm sure there's a certain bank account on the British Virgin Islands that holds them tightly.

Don't bother answering, go ahead and delete this. I've ended my PM conversation with David on ecointalk due to lack of results. Next time I'll contact you it'll be in form of a written letter from my legal council.

Blackarrow had good intentions but their execution leaves a lot to be desired. They were dishonest about their time frames and knew they couldn't make their production dates yet still sold units based on false dates. Shame on them for misleading their customers and shame on us for believing them and their BS. I am a firm believer now in no pre orders.  This allows companies to take your cash and then give you the finger when they are late or don't deliver. Only buy in stock. Should have waited for S3's  Live and learn.

has blackarrow account being hijacked? that's not the way to deal with customers, even if they may not be real customers..

Seeing as BlackArrow have decided we're worthy of a audience with them again I would also like to voice my total and utter dissatisfaction with their shockingly poor service. The management oversight is appalling. No other business in any civilized part of the world, including the east, would get away with behavior and performance as poor as black arrow.

Accepting the chip exchange is not exactly a fair deal, but perhaps the only way to ensure you actually get anything - as you still have to pay for assembly costs, power supply, shipping from assemblers etc (WHICH WE'VE ALREADY PAID ONCE TO BLACK ARROW). Remember, the chip exchange is not a favour to us, even 6x in bare chips is barely equivalent to having received what we ordered under the assurance it would be delivered in Feb. 6x doesn't even being to touch all the other considerations, like the additional energy now required to mine the same BTC, or the additional costs of manufacturing we have to now pay again to others. Meanwhile Black Arrow said the chip-exchange removes any entitlement to compensation and also refuse to refund any portion of the shipping cost paid as part of the order, despite the fact that shipping chips is obviously considerably cheaper than individually shipping real working miners. You've under-delivered and under performed, we've funded your incompetency. You've dishonorably misled us and left us out of pocket. You claim our funds are with GlobalFoundries, even though I can still see my BTC sitting idle in the account I sent it to. Refunding an element of the carriage cost for the chip exchange is an absolute bare minimum you should do, and this would only be a starting point.

You need to man-up and make things right with us, your customers.

I've said it before and I'll say it again - I can't get over this hypocrisy: "Black Arrow is not an investment or insurance company and cannot accept to be taken advantage of", and I would like to remind you that neither are we, and we're definitely feeling taken advantage of now which is something we, like yourselves, cannot accept. It's neither reasonable nor fair play to stand on a box and say you won't be 'taken advantage of' but then turn around and take advantage of us as customers when you failed deliver at every point so far.

And don't even get me started on even outright lying to us all about being schedule for Feb delivery as close as two weeks before your first delay.

Exactly...no more pre-orders EVER!!! Not even a week or 2....same day ship or nothing!!!

I'm soooo glad I got my refund in Feb,after being BFL'ed & Avalon'ed,I smelled the stench!!!  

Best of luck to you folks getting these miners,your gonna need it,100GH makes .0028 BTC per day now...that's $1.588 per day,about 244 days to break even,if the diff stays the same for that period    

  All I wanted was a miner delivered into the market climate that enticed me to order it in the first place.  Since that didn't happen, I chalk it up to life experience.  Not really that angry as manufacturing this sort of thing is not easy, but I find it remarkable how all these pre-order tech startups attempting these devices are all managing to ship product into a market space that has long since moved past the point of saleability.  The lesson here is simple.  Buy what you can actually get in hand within a few business days.  Time is more valuable than efficiency for the freelance miner, and the freelance role is coming to an end.