Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 72.

heslo

legendary

Activity: 1202

Merit: 1181

I'm sorry, but this is just a little too convenient that all of a sudden certain support logins don't work and won't even process a password reset. There is no way that I'm messaging my order information just so you can make good on your earlier threats denying the full compensation.

Everything is a conspiration for you ... The IPS's DNS is down. Can you please try now? We switched to google's dns.

To be fair, the way you have conducted business has driven people to that conclusion

ducmami

full member

Activity: 121

Merit: 100

Give BA one more chance.
They work hard buy they unlucky.
Sometime, later than never

abdullahadam

sr. member

Activity: 285

Merit: 250

Quote from: DebitMe on July 29, 2014, 10:19:08 PM

Hey BA, I am not engineer (then again neither are any of you), but at last count just the people who have posted in the last 12 hours total more than 5 as per your post, and everyone single one of them is unhappy and want their money back. The only justification for that is that your product is crap.

Not every single one of us wants a refund as you so claim, and whether their products are "crap" is not proven yet. I reserve judgement for when I actually receive the X-3 unit.

abdullahadam

sr. member

Activity: 285

Merit: 250

Quote from: ?? on ??

As we announced yesterday, we discovered an issue with the power chip controller which has delayed us a little bit.

Can I ask, how about the customers who do not frequent this forum? Don't they also deserve an update?
Is it too much to ask for these updates to be posted on your web site? Wouldn't this be more fair to all customers to know what is going on, not only bitcointalk.org users?

What is the new estimate for shipping now that this power chip controller issue has been discovered?

terrapinflyer

hero member

Activity: 602

Merit: 500

Quote from: ?? on ??

Quote from: DebitMe on July 29, 2014, 10:19:08 PM

Hey BA, I am not engineer (then again neither are any of you), but at last count just the people who have posted in the last 12 hours total more than 5 as per your post, and everyone single one of them is unhappy and want their money back. The only justification for that is that your product is crap.

Keep posting, we'll just delete everything you write later.

So you can spend half the day deleting posts but you cant take the time to update customers?

mtbitcoin

legendary

Activity: 876

Merit: 1000

Etherscan.io

Quote from: blackarrow on July 29, 2014, 02:49:35 PM

Quote from: tempestb on July 29, 2014, 02:45:57 PM

Blackarrow, I'm a customer. I have a simple question.

With the compensation units. Should we purchase the compensation PSU now or wait for you to announce when you are going to ship? The reason I ask this, is because you stated that we'd have to pay for the PSU AND Shipping of the compensation units. So I want to know what I'm paying in total. Just the PSU that is for sale on Black Arrow's website? Or are you going to send an email later that asks me to buy a PSU and pay for shipping of the unit?

This needs some clear answer as to the process so we know what to expect.

Thanks

No, please do not purchase PSUs. We are working a cheaper design in order to be able to provide higher compensation. This new design will use any ATX PSU.

Regards!

+1 if this actually works out. Having to spend more for a PSU is the last thing on our minds at the moment

blackarrow

hero member

Activity: 532

Merit: 500

Quote from: BitCoin Operated Boy on July 29, 2014, 07:40:24 PM

I won't post exact details of my order and refund request becasue I don't want to be punished by BA.

It seems that few hours ago they already changed my password on https://www.blackarrowsoftware.com/support/index.php?/Base/User/Login

so I can't access my account there to see the submitted tickets

I ordered X3 in the end of November and requested the refund in May.

No one from our staff changes passwords or disables accounts. Please let me know by private message what is your email if you still have issues logging into your account in order to help you fix this issue.

TrekRider

newbie

Activity: 56

Merit: 0

Quote from: greenlion on July 29, 2014, 07:36:57 PM

Quote from: TrekRider on July 29, 2014, 06:53:48 PM

Don't you guys have any pitchforks? Time for people to man up and do something about all of these scammers in our community.

I'm personally not quite ready to escalate this to actually serving papers, but within the next several days I'm going to get the ball rolling filing official complaints with Hong Kong and the US FTC, as well as the ICANN ecommerce organization. If anyone has any information on how to do so in Shenzhen SAR that would be very helpful too. I recommend everyone else do so, because we might actually accomplish something if at least dozens of complaints suddenly start appearing before the relevant authorities. BA has solicited funds for this project fraudulently based on a complete misrepresentation of the project and we have every right to pursue them through official channels, as their behavior has made it abundantly clear that they will simply not respond to direct inquiries.

Oh, I wasn't talking about involving the authorities... Wink

eXOBeX

member

Activity: 63

Merit: 10

UPS courier waits patiently for the next crate of X1s to be loaded into his truck.

tempestb

hero member

Activity: 729

Merit: 500

Quote from: TrekRider on July 29, 2014, 07:13:31 PM

Quote from: bobsag3 on July 29, 2014, 07:11:37 PM

A huge number of people at least for us made an order etc, and didnt pay for days/months. We also changed order number systems 3 times, so our orders went from 1xx to 9xx, then RXXXXXX thru RXXXXX, then back to 1XXX>4XXX

Good to know you're considered part of BA, adding to my "shitty retailer" list...

He was saying that "WE" as in Minersource changed their system which is completely separate from the system that Black Arrow uses. Black Arrow and Minersource have different order numbers and different systems entirely.

eXOBeX

member

Activity: 63

Merit: 10

In that case I'll revise my suggestion (which incidentally was for BA as they're the ones doing the manufacture, I'd expect MS to be a customer and have an order number of their own).

There's a simple way of letting us know how our orders are proceeding. Seeing as the orders are being processed in the order in which they were paid for (and nobody's getting bumped up the queue) let us know, on a daily basis, which payment date you are now up to. Not approximate, give an exact date (working through orders paid for on 12th November 2013, 15th January 2014, etc.)

That, and ONLY that, will let us all know how close our own orders are to completion.

TrekRider

newbie

Activity: 56

Merit: 0

Quote from: bobsag3 on July 29, 2014, 07:11:37 PM

A huge number of people at least for us made an order etc, and didnt pay for days/months. We also changed order number systems 3 times, so our orders went from 1xx to 9xx, then RXXXXXX thru RXXXXX, then back to 1XXX>4XXX

Good to know you're considered part of BA, adding to my "shitty retailer" list...

bobsag3

hero member

Activity: 546

Merit: 500

Owner, Minersource.net

Quote from: eXOBeX on July 29, 2014, 07:10:17 PM

Quote from: bobsag3 on July 29, 2014, 06:13:48 PM

Quote from: eXOBeX on July 29, 2014, 05:58:06 PM

There's a simple way of letting us know how our orders are proceeding. Seeing as the orders are being processed in the order in which they were placed (and nobody's getting bumped up the queue) let us know, on a daily basis, which order number you are now up to. Not approximate, give an exact order number. That, and ONLY that, will let us all know how close our own orders are to completion.

You do not need to know our individual order numbers. Post the above info and we can work it out for ourselves.

For the 5th or 6th time, for both BA and Us, order number has no bearing on actual shipping order

Why not?

A huge number of people at least for us made an order etc, and didnt pay for days/months. We also changed order number systems 3 times, so our orders went from 1xx to 9xx, then RXXXXXX thru RXXXXX, then back to 1XXX>4XXX

eXOBeX

member

Activity: 63

Merit: 10

Quote from: bobsag3 on July 29, 2014, 06:13:48 PM

Quote from: eXOBeX on July 29, 2014, 05:58:06 PM

There's a simple way of letting us know how our orders are proceeding. Seeing as the orders are being processed in the order in which they were placed (and nobody's getting bumped up the queue) let us know, on a daily basis, which order number you are now up to. Not approximate, give an exact order number. That, and ONLY that, will let us all know how close our own orders are to completion.

You do not need to know our individual order numbers. Post the above info and we can work it out for ourselves.

For the 5th or 6th time, for both BA and Us, order number has no bearing on actual shipping order

Why not?

Hippie Tech

legendary

Activity: 1624

Merit: 1001

All cryptos are FIAT digital currency. Do not use.

Quote from: bobsag3 on July 29, 2014, 06:13:48 PM

Quote from: eXOBeX on July 29, 2014, 05:58:06 PM

There's a simple way of letting us know how our orders are proceeding. Seeing as the orders are being processed in the order in which they were placed (and nobody's getting bumped up the queue) let us know, on a daily basis, which order number you are now up to. Not approximate, give an exact order number. That, and ONLY that, will let us all know how close our own orders are to completion.

You do not need to know our individual order numbers. Post the above info and we can work it out for ourselves.

For the 5th or 6th time, for both BA and Us, order number has no bearing on actual shipping order

Please upload the original pictures here, so that we may see the EXIF data/ time stamps.

http://www.techpowerup.org/upload.php

For all we know, those shots were taken months ago.

alfabitcoin

sr. member

Activity: 476

Merit: 250

Can buyer get shipping estimate on paid date?

TrekRider

newbie

Activity: 56

Merit: 0

Quote from: bobsag3 on July 29, 2014, 06:13:48 PM

For the 5th or 6th time, for both BA and Us, order number has no bearing on actual shipping order

Is that because most will never actually ship?

bobsag3

hero member

Activity: 546

Merit: 500

Owner, Minersource.net

Quote from: eXOBeX on July 29, 2014, 05:58:06 PM

There's a simple way of letting us know how our orders are proceeding. Seeing as the orders are being processed in the order in which they were placed (and nobody's getting bumped up the queue) let us know, on a daily basis, which order number you are now up to. Not approximate, give an exact order number. That, and ONLY that, will let us all know how close our own orders are to completion.

You do not need to know our individual order numbers. Post the above info and we can work it out for ourselves.

For the 5th or 6th time, for both BA and Us, order number has no bearing on actual shipping order

eXOBeX

member

Activity: 63

Merit: 10

There's a simple way of letting us know how our orders are proceeding. Seeing as the orders are being processed in the order in which they were placed (and nobody's getting bumped up the queue) let us know, on a daily basis, which order number you are now up to. Not approximate, give an exact order number. That, and ONLY that, will let us all know how close our own orders are to completion.

You do not need to know our individual order numbers. Post the above info and we can work it out for ourselves.

Ren13B

newbie

Activity: 48

Merit: 0

If you want a refund contact your attorney and start filing some paperwork. They just admitted that they have lost money on this project and it's clear they don't have deep enough pockets to make things right.

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