Here's the thing people. Stop complaining;
Unlike every other company out they go out of there way to list any extra units that become available for forum members. They even carve out a small slice for us from the main order.
It does suck when you try and can't get through or you happen to get there to late. I'm sure they will try and fix it, but really if you get to the end and it says out of stock, take a minute breathe, and then act like you just got there and there were none available.
If people keep shitting on their efforts where is the incentive for them to come here and give us a shot at units, and even a slight discount sometimes.
Yes, we are whining a bit, but it could all be avoided with a page that reads that they are having difficulties and aren't able to fulfill sales like they had hoped(bug is you can get it in your cart but it immediately become invalid). A little transparency and honesty goes a long way. We understand there being no availability, and not getting it in your cart to begin with. We just don't understand why it gets pulled from your cart - probably given to someone who was lucky enough to not experience the problem.
By the way I replicated this on three different machines running three different operating systems using a different browser on each machine(IOS/Windows/Linux using Safari/Firefox/Chrome). So I feel certain this is a shopping cart bug and not an browser/cookie/security settings issue.
4876 people trying to simultaneously buy less than 200 units. cart just has problems on the last few, its millliseconds between stock removal and addition for the last few. It is not that it is getting pulled from your cart, the front end caching is not caught up with the backend and it was not available to begin with. If you can replicate a way to have 4000 people checkout at the same time on three different browsers, send us a resume. But for the few that emailed us saying they had problems and didnt tell us to eat a d**k we took care of them.
I wasn't complaining so much as I was pushing back a little bit against somebody who simply said we should be quiet and not say anything. I certainly could do without a miner and can wait for another batch. And all of us do appreciate you putting a nice batch of miners - at a nice price I might add - up for sale for us.
My guess is quantities are getting committed to carts, not stock IDs. I am software engineer for a large national retailer and I work on the backend systems that support the web site. When the website wants to commit a quantity, we return them a stock ID which is dynamically generated at the time. That stock ID is associated with the quantity for as long is the cart/session ID from the website is valid. If they haven't tender a sale with that stock ID by the session expiration, the quantity is return to the inventory column. Works for us, so might work for you? I am also somewhat familiar with woocommerce - familiar enough that I do understand your limitations and my suggestion would require a customization to woocommerce on your part. So it may not be feasible.
Thanks again and sorry if any frustration on my part came through in my posts.
We do not take any comments personal, I know the frustration.
The main problem is the handoff between the cart and the actual payment processing system, the sytem needs to hold inventory at different time intervals depending on what payment method is chosen as you know a bitcoin payment cannot be confirmed within 10-15 minutes, and we cannot risk letting inventory go from someone that has a processing payment. We also cannot let items sit in peoples carts for 200 minutes while they just go watch a movie while people are trying to buy.
To answer the other comment here after our first sale, we changed servers, and altered the site to handle the load, and thousands of sessions at once, we do not feel that is the issue at more as i am sure people saw, its the backend syncing with the front end when there are only 1 or 2 units left, and carts trying to hand to backend, than to payment processing sytem, than back and forth again. Bitmain has billions of dollars and still has the issue, just only the last few orders see it, till they just pull the plug on the sale, lock inventory and clear carts "out of storage". Nevertheless we are working on it.
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