One bug I know of so far, is when choosing language options, English US and UK have NO difference.
Might want to remove it completely, since they are virtually the same exact thing.
EDIT:
Bug#2 in the email you receive when joining, it should be " The Kraken Team" not "The Kraken team" it looks doesn't look official when doing a deep search.
EDIT2:
Semi major one pretty much when you go to fill out a support ticket, you can upload ANY size file. I've seen this to lag websites, or even upload shells into the site.
Maybe set a limit, to 100MB and no .exe, those are just examples.
Anyways, to replicate it just go to fill a request, and you can upload ANY file.
Imagine if a 100GB file was uploading just to overdraft your hosting, or lag your website.
Also just realized that in your reply to the request you can also upload files, so try to make it a universal limit.
EDIT3(there could be a lot lol):
When receiving the request email, that pretty much confirms It you get this
"##- Please type your reply above this line -##"
That could be for you guys to fill out, but it definitely shouldn't be in the email.
Found it here:
https://support.zendesk.com/entries/20378368-Customizing-your-email-templatesEDIT4:
When going to look at the ticket it just says
"Kraken User
Jun 15 02:46"
It should say your username, and it should sync with your time you selected when creating an account.
Such example of the time, is when I submitted it said 02:46
but, going back to my current set time it says 1:58, which isn't even close.
EDIT5:
http://puu.sh/3fSTG.png All the tabs except Requests by Kraken User just seem like default things you aren't going to be using.
I suggest cleaning those out unless you will use them.
EDIT6:
There should be a way to change your email, this is needed so if you need to change your email because you're making a new one, or even if the email got hacked, to be more secure.
EDIT7:
When going to request a password reset, if you just click the button without doing filling in anything, or even filling in the username field it just refreshes the page, and doesn't give any error. It should give a bug, like "Invalid email" etc.
EDIT8:
When receiving emails I notice to always get this weird file, called "signature.asp"
When opening it I get
http://puu.sh/3fT7a.png which has no meaning, and could confuse some people, Googling it didn't help and the only thing I could think this relate to is
http://puu.sh/3fT9N.png1PdrhY7ngQnA7rZwtXFzC3rzS44FMk8mNy